Financial Aid Counselor

Flagler College
Florida, United States
Salary Not Specified
Posted Date
Nov 3, 2022

Please note: An attached cover letter is required for this application. Only completed applications will be considered for this role:

Purpose: The Financial Aid Counselor advises students and parents on all matters pertaining to the financial aid program and assists with the administration of financial aid awarding.

Essential Functions:
  • Counsels assigned students and their parents on financial aid matters, including application for federal, state, and institutional aid; application for scholarships, and application for loans.
  • Evaluates students financial aid documents for completeness and accuracy, ensuring that federal, state, and institutional eligibility and application requirements are met.
  • Determines financial aid awards, including federal, state, and institutional financial aid awards in compliance with federal, state, and institutional policy, regulation, and law.
  • Performs regular review of incomplete files and corresponds with students and families regarding the forms and information required to complete the students file.
  • Corresponds with students and families regarding the financial aid Award Letter, award acceptance, renewal requirements, and application completion
  • Coordinates closely with the Business Office regarding student aid, student balances, and payment issues.
  • Performs evaluation of student eligibility in accordance with financial aid renewal requirements, and works in conjunction with the Registrars Office to review eligibility issues pertaining to grades and hours.
  • Participates in College events to provide information on financial aid matters to the local community including students, prospective students, parents, high school personnel, and other organizations
  • Organizes documents and maintains student financial aid records via both physical file and via enterprise software.
Additional Responsibilities:
  • Perform duties tasks as prescribed by the Director and Associate Director of Financial Aid
Required Qualifications:
  • Bachelors Degree or equivalent required (An acceptable equivalent is an AA degree plus a minimum of 2 years of professional office experience.)
Preferred Knowledge and Skills:
  • Effective and professional communication skills both verbally and in writing
  • Possess patience and empathy for students and parents by remaining congenial and respectful under stressful conditions while treating others with dignity and respect
  • Student-focused and collaborative, a cooperative attitude
  • Responsive an accessible by responding promptly with appropriate follow through
  • Analytical skills for the review of documents and student files
  • Computer skills and experience in data entry
  • Proficiency in mathematics
  • Organizational skills and accurate record keeping/data entry
  • Ability to multi-task and work in an environment with frequent interruptions
  • Prior financial aid experience
Non - Discrimination Statement

Flagler College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic. In addition to federal law requirements, Flagler College complies with applicable state and local laws governing nondiscrimination in employment in every location in which the College has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Inquiries regarding discrimination on the basis of sex and gender may be referred to the Title IX Coordinator, to the Assistant Secretary for Civil Rights at the United States Department of Education Office for Civil Rights (OCR), or both. Contact information for the above referenced Title IX Coordinator and OCR, as well as the Colleges Sexual Harassment Policy can be found here:

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