Manager, Marketing Project Management

Manager, Marketing Project Management

Location: Marketing Department
Regular/Temporary: Regular
Job ID: 606644
Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.



Special Information

This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.

Job Description

NAU is seeking a PMP-Certified senior project manager with supervisory experience to lead a team of PMP-Certified marketing project managers. Reporting to the Assistant Director, Marketing Project Management and Operations, this manager will lead project management actions that advance marketing effectiveness, work collaboratively with the Assistant Director to identify areas for department growth and improvement, and supervise a team of five project managers.

This position guides the management of marketing projects and initiatives, while ensuring effective use of marketing staff, tools, and resources. Additionally, the position directly supervises project management team members, overseeing program and/or project scope, timeline, and budget to meet client objectives; oversees scheduling and resource tracking for the marketing project management team to ensure quality and timely services are provided; and manages deliverable planning, production, and delivery by coordinating efforts of creative, digital, and client teams to meet project objectives while adhering to university quality and brand standards.

Functional Management - 35%

• Plays an essential role in leading the implementation of project management strategies, from day-to-day initiatives to major projects.
• Collaborates with marketing colleagues, subject matter experts, and stakeholders to develop project plan, timeline, risk management, and other key elements for both routine and non-routine projects.
• Conducts risk analyses and monitors the progress of plans against project milestones and budgets.
• Serves as a point of escalation on key projects or accounts.
• Monitors the health of the project management team's project portfolios, leads portfolio analyses, and drives efficiencies.
• Manages PMO resources, including vendors (as assigned).
• Oversees high priority marketing-related projects or programs; monitors assigned project budgets and documents project expenses.
• Ensures that projects are completed to specification, within an established time frame and budget.
• Communicates and updates project data to ensure team and management-level access to accurate and timely information.
• Leads hiring committee(s) for PMO job openings.
• Leads project meetings, such as project kick-off and status review meetings.

Supervision/Mentoring - 30%

• Supervises and coaches a 5-member marketing project management team in planning and managing marketing projects and processes.
• Responsible for task assignment and coordination.
• Ensures staff are trained to be effective and efficient in their work; conducts performance reviews; develops and supports employee development plans and performance goals; monitors employee interactions and promotes a productive, inclusive work environment; identifies potential performance and employee relations issues; and applies institutional HR and talent policies and practices.
• Assists team in gathering and analyzing project requirements related to budget and timeline; manages and updates project data using PM systems; analyzes and communicates project and portfolio-level status and risks; and identifies and optimizes processes and tools.
• Applies knowledge of employee regulations, policies, and procedures.

Leadership - 30%

• Recommends and contributes to the development of policies and procedures related to marketing services; promotes and enforces established project workflow processes, procedures, and best practices.
• Defines, coordinates, and enforces systems, policies, and procedures.
• Leads documentation and training programs related to University Marketing business processes.
• Maintains currency in leadership trends and best practices, applying to all facets of leadership, from team supervision and culture to business innovation and impact.
• Demonstrates alignment with NAU's values and commitment to the marketing department's guiding principles.
• Applies team- and solution-oriented approaches to problem-solving; proactively identifies opportunities for tighter cross-team alignment on priorities, resources, process improvements, etc.
• Serves as point of escalation for assigned functional areas.
• Understands and applies knowledge of appropriate handling of university marketing information and various marketing requests from all university units.

Other - 5%

• Performs various other duties neccessary for the effective operation of the department.
• May provide consulting and support for major institutional initiatives.
• May represent University Marketing on various committees, work groups and employee forums.

Minimum Qualifications

• Bachelor's degree in related field.
• 1-2 years of management or supervisory experience.
• 2-4 years of relevant project management experience.
• Project Management Professional (PMP) certification from Project Management Institute (PMI).
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Master's degree in related field.
• 6 years of relevant experience.
• Coursework specific to project management.

Knowledge, Skills, & Abilities

Knowledge

• Expert knowledge of marketing project management best practices, principles, tools, and industry trends.
• Strong knowledge of technical project management concepts, technologies, and trends.
• Awareness of higher education industry trends in marketing and project management.
• Knowledge of supervisory practices and principles.

Skills

• Expert-level experience with a variety of project management methodologies (Agile, Waterfall, etc.)
• Expert-level skills with project/issue management products (eg, ServiceNow Portfolio/Project Management, Workfront, MS Project Professional, Jira, Trello, Slack, MS Teams).
• Strong planning, organizing, coordinating, and facilitating skills.
• Excellent project management skills.
• Excellent customer service skills.
• Excellent communication skills (written, oral, presentations, training delivery, etc.).
• Demonstrated mediation, negotiation, and conflict management skills.
• Proficiency in Wordpress and Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Analyzes complex situations and anticipates issues.
• Demonstrates strong problem solving, organizational, and analytical capabilities.
• Delegates effectively and assigns work appropriate to accomplish goals.
• Motivates and empowers staff and facilitates communication across individuals and teams.
• Uses impartial judgement, diplomacy, and equity while working with various stakeholders.
• Pays close attention to detail in work productivity while remaining flexible for big picture/systems thinking.
• Balances competing priorities.
• Works in a dynamic, collaborative and deadline-driven environment.
• Organizes and coordinates work within schedule constraints and handles emergent requirements in a timely manner.
• Monitors project budgets and documents project expenses.
• Performs quality assurance and quality control.
• Learns and applies new techniques to work assignments.
• Communicates effectively.
• Promotes a diverse, inclusive environment.
• Approaches change and new situations as positive opportunities for learning or growth.

COVID-19 Vaccine Requirement

As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

Background Information

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $62,996 to $78,745. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

December 19, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.



To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=606644&PostingSeq=1



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