Assoc Technology Support Admin

Title: Assoc Technology Support Admin

Department Org: IT Personnel - Clinical Informatics - 108790

Employee Classification: U8 - Classified Exempt Salaried FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: Health Science Campus Support

Shift: 1

Start Time: 8am End Time: 5pm

Posted Salary: commensurate with education and experience

Float: No

Rotate: No

On Call: Yes

Travel: No

Weekend/Holiday: No

Job Description:

Working as an Associate Technical Support Administrator, this position is responsible for maintaining and supporting computer systems across the University. The employee plays a pivotal role in supporting technology needs for faculty, staff, researchers, and students.

Other job duties include diagnosing and troubleshooting computer related problems including hardware and software issues; provide technical support by fixing and imaging machines and installing software; and answering computer-related questions.

Minimum Qualifications:

o Bachelor’s degree or an Associate degree with 2 years of relevant experience
o Have a good working knowledge of Windows operating systems and MS Office software suite
o Experience with hardware and software troubleshooting
o Experience with wireless networks
o Appreciation of punctuality, regular attendance, and dependability
o Excellent interpersonal and communication skills

Preferred Qualifications:

o Knowledge of Macintosh OS
o Active Directory experience
o Remote systems management tool experience
o Desktop image deployment experience
o Course content experience with operating systems, databases, and/or programming languages
o Help Desk support experience

Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: 01 Nov 2022 Eastern Daylight Time
Applications close: