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Resource Support Assistant III

Employer
Portland Community College
Location
Oregon, United States
Salary
Salary Not Specified
Posted Date
Nov 2, 2022
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Resource Support Assistant III

Requisition ID req1499 Department Workforce Development -Metro Center Campus PMWTC-Portland Metro Workforce TC Employment Type Classified-Full Time Best Consideration Date Apply Immediately; This position will close once sufficient qualified applicants have been received. Position Summary

As part of the Workforce Development Community, our work specializes working with participants that are receiving public assistance to attain necessary skills for employment. Our employment and training programs are designed to help people develop their skill set and position them to be competitive for family wage jobs. We help participants with their educational needs and have established fantastic relationships with local training providers and employers. This helps provide our customers the tools and resources needed to achieve their career goals. In this role, you will work with a highly experienced team of professional staff who provide life changing services. This position provides support to a wide diversity of clients making positive changes in their lives and economic futures.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/ResourceSupportAssistantIIIIIIandIV/
When applying to this role, in your cover letter, please share how your personal and professional experience has prepared you to work with a wide variety of participants. Specifically, how if selected for this role, you are able to apply an equity lens to services, foster respectful communication, and support participants and staff.

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
  • Provide administrative support to members of the management team and co-workers solving complex problems.
  • Applies job skills, policies, and procedures to complete a wide range of difficult tasks
  • Works on assignments that are moderately complex in nature where judgement is required in resolving problems and in making routine recommendations.
  • Provide and maintain a high degree of accuracy while working within several demanding database systems, detailed record keeping, and meet state reporting deadlines.
  • Maintain a professional level of confidentiality and help build a strong successful working environment on a day to day basis.
  • Provide strong advocacy for program compliance and improvement.
  • Ability to complete tasks with little or no instructions on routine work and general instructions on new assignments.
  • Flexibility and being coachable are essential.
Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent and varied experience/educational requirements depending on the level of job within the job family. Requires keyboarding, filing, math, and/or ten-key skills. A working knowledge of word processing, data base, and/or spreadsheet applications is required. Must have good interpersonal, organizational, and problem-solving skills. Must have the ability to maintain accurate records, use standard office machines such as fax, telephone, and copy machines, convey a variety of information to clients, staff, and the public. Two years of related experience plus one year of college-level course work in job-related area. Experience performing the duties of the job for one year may substitute for the college-level course work.

Preferred Qualifications

Applies job skills and policies and procedures to complete a wide range of difficult tasks. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and in making routine recommendations. Normally receives no instruction on routine work and general instructions on new assignments. Two years of related experience plus one year of college-level course work in job-related area. Experience performing the duties of the job for one year may substitute for the college-level course work. Senior level for this job family; fully competent.

Position Grade 16 Starting Salary Expectations The first two steps of the range are:$41,085 to $42,313 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Position Grade Salary Range $41085 to $65924 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
  • Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
  • 8 hours of sick leave per month
  • 24 hours of additional personal leave days per year
  • 11 Paid holidays
View a complete list of PCC benefits .

Working Conditions and Physical Requirements Work is generally performed in an office setting. May be exposed to a video display for long periods. Work pressure and disturbances of work flow typically occur. May need to travel to various facilities.
Learned physical skill may be necessary to perform keyboarding. Occasional lifting, guiding, and/or carrying of light-weight materials or equipment may be required. May be necessary to stand or walk on a routine basis Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report 2021 (ASR) is now available for viewing on the Department of Public Safety website:

https://www.pcc.edu/public-safety/wp-content/uploads/sites/14/2021/09/PCC-ASR-2021-Final.pdf

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