Resource Support Assistant III
Workforce Development -Metro Center
PMWTC-Portland Metro Workforce TC
Best Consideration Date
Apply Immediately; This position will close once sufficient
qualified applicants have been received.
As part of the Workforce Development Community, our work
specializes working with participants that are receiving public
assistance to attain necessary skills for employment. Our
employment and training programs are designed to help people
develop their skill set and position them to be competitive for
family wage jobs. We help participants with their educational needs
and have established fantastic relationships with local training
providers and employers. This helps provide our customers the tools
and resources needed to achieve their career goals. In this role,
you will work with a highly experienced team of professional staff
who provide life changing services. This position provides support
to a wide diversity of clients making positive changes in their
lives and economic futures.
See the classification description for additional information:
When applying to this role, in your cover letter, please share how
your personal and professional experience has prepared you to work
with a wide variety of participants. Specifically, how if selected
for this role, you are able to apply an equity lens to services,
foster respectful communication, and support participants and
These qualifications, skills and abilities are critical for
success in this position.
Throughout the screening process, you will be evaluated based on
the demonstration of these qualifications.
- Provide administrative support to members of the management
team and co-workers solving complex problems.
- Applies job skills, policies, and procedures to complete a wide
range of difficult tasks
- Works on assignments that are moderately complex in nature
where judgement is required in resolving problems and in making
- Provide and maintain a high degree of accuracy while working
within several demanding database systems, detailed record keeping,
and meet state reporting deadlines.
- Maintain a professional level of confidentiality and help build
a strong successful working environment on a day to day
- Provide strong advocacy for program compliance and
- Ability to complete tasks with little or no instructions on
routine work and general instructions on new
- Flexibility and being coachable are essential.
To be considered, your application must demonstrate these minimum
qualifications. (Experience is calculated based on the start and
end dates you provide multiplied by the number of hours per week
High school diploma or equivalent and varied experience/educational
requirements depending on the level of job within the job family.
Requires keyboarding, filing, math, and/or ten-key skills. A
working knowledge of word processing, data base, and/or spreadsheet
applications is required. Must have good interpersonal,
organizational, and problem-solving skills. Must have the ability
to maintain accurate records, use standard office machines such as
fax, telephone, and copy machines, convey a variety of information
to clients, staff, and the public. Two years of related experience
plus one year of college-level course work in job-related area.
Experience performing the duties of the job for one year may
substitute for the college-level course work.
Applies job skills and policies and procedures to complete a wide
range of difficult tasks. Works on assignments that are moderately
complex in nature where judgment is required in resolving problems
and in making routine recommendations. Normally receives no
instruction on routine work and general instructions on new
assignments. Two years of related experience plus one year of
college-level course work in job-related area. Experience
performing the duties of the job for one year may substitute for
the college-level course work. Senior level for this job family;
Starting Salary Expectations
The first two steps of the range are:$41,085 to $42,313 per
year. Higher salary placement may be available based on
qualifications, experience and internal equity.
Position Grade Salary Range
$41085 to $65924 Annual Salary
PCC offers a comprehensive benefit package designed to provide
employees and their families, including domestic partners, with
access to a broad range of benefit options. Includes Health,
Dental, and Vision options, Group Life, Long-term Disability,
Long-term Care, and Auto and Home Insurance programs.
PCC currently fully funds the Oregon Public Employees Retirement
System (PERS/OPSRP) pension and contributes an additional 6% into
the employee's Individual Account Program under PERS/OPSRP. PCC
offers a tax deferred annuity program and a deferred compensation
program where employees may save additional pre-tax dollars for
Additionally, PCC provides a tuition waiver for yourself, domestic
partner, and dependent children under 24 years of age. Partial
tuition reimbursement for yourself at other accredited institutions
(full-time employees only).
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 8 hours of vacation leave per month (additional
vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year
- 11 Paid holidays
View a complete list of PCC benefits
Working Conditions and Physical Requirements
Work is generally performed in an office setting. May be
exposed to a video display for long periods. Work pressure and
disturbances of work flow typically occur. May need to travel to
Learned physical skill may be necessary to perform keyboarding.
Occasional lifting, guiding, and/or carrying of light-weight
materials or equipment may be required. May be necessary to stand
or walk on a routine basis
Background Check Required
Portland Community College complies with the Oregon Veterans'
Preference in Public Employment law which provides qualifying
veterans and disabled veterans with preference in employment.
You will be given instructions during the application process
to claim Veterans' Preference in the recruitment of this position,
and to provide the documents required for verification of
eligibility. Please do not send your documentation to the hiring
manager directly. For verification of eligibility, please submit
the following documentation:
Portland Community College is committed to hiring and retaining
a diverse workforce. We are an Equal Opportunity Employer, making
decisions without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or any
other protected class.
Pursuant to the Jeanne Clery Disclosure of Campus Security
Policy and Campus Crime Statistics Act, the Annual Security Report
2021 (ASR) is now available for viewing on the Department of Public
- Veterans: DD214
- Disabled Veterans: DD214 and Letter from the Department