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Director of Recruitment, Early Career/Career Change MBA

Willamette University
Oregon, United States
Salary Not specified
Posted Date
Nov 1, 2022

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Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time
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Director of Recruitment, Early Career/Career Change MBA

Posting Number: R0004093
Location: Salem Campus

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Position Summary:
The Director of Recruitment, Early Career Change MBA (EC/CC) is a member of the Atkinson School's leadership team and works with school leadership and other internal and external stakeholders to provide strategic direction, management, and hands-on service in all aspects of the program's operations, but especially in the recruitment, admission, and retention of students in the EC/CC program, which includes students in the 3+2 BA/MBA program. Among the duties for which this position is responsible, the Director of Recruitment collaborates to: 1) manage enrollment, including admission policy creation and implementation, scholarship development and disbursement, and recruitment planning and assessment to fulfill annual goals for enrollment, increase student retention and tuition revenue, and market the program; 2) provide student support services; 3) engage with University and community partners to develop programs and partnerships that support enrollment; and 5) provide general programmatic and administrative support to the EC/CC program, its faculty, students, and staff.
This position reports to, and works closely with, the Senior Associate Dean to ensure overall program quality and performance, meet enrollment goals, and achieve strategic priorities, as well as to provide excellent comprehensive service to the Atkinson School's students, faculty, and alumni. This position is based in Salem, Oregon, but requires periodic travel to support the recruitment and admission of full-time MBA and dual-degree students.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Admissions, Financial Aid and Scholarships, and Recruitment:
  • Directly supervises Assistant Directors of Recruitment in the development, execution, and assessment of recruitment and yield activities in the EC/CC program;
  • Develops the annual recruitment and admission plan for the EC/CC program; works with senior leadership to set and implement an admission and scholarship plan that meets enrollment and revenue goals;
  • Maintains applicant and program data; drafts summarizing reports for internal and external audiences;
  • Works directly with the Executive Vice President for Enrollment Management and Atkinson leadership to develop admission and financial aid/scholarship standards and criteria; develops and implements scholarship policies and matrices to meet annual enrollment, profile, and discount rate goals;
  • Oversees the EC/CC program application process, including operational workflows and credential intake and verification; works to ensure procedural compliance with federal policies, regulations and laws related to admission and financial aid;
  • Conducts applicant interviews; serves as a primary point of contact for applicants from point of inquiry through matriculation;
  • Admits and awards scholarships to applicants to the EC/CC program; drafts admission letters and other supporting documents;
  • Assists with managing communication workflow related to recruitment and yield activities, alumni relations, community outreach, and some student programming; works with the University's Director of Marketing Communication and Atkinson's Marketing Director, as well as the Offices of Undergraduate Admissions and Marketing and Communication, to develop web and media content, including recruitment publications and correspondence;
  • Manages the recruitment CRM (Slate), including filter and query development, event and registration page creation, and database management; collaborates with outside consultants to develop customized content, as well as ensure overall system performance and integration;
  • Builds relationships and conducts informational visits and calls with local employers, agencies, organizations, and members of the community; actively promotes the EC/CC program in a variety of contexts and communities locally, regionally, and globally;
  • Recruits students through on-campus and off-campus activities and programs, including visits to organizations and employers, college and career fairs, networking events, forums, receptions, etc.
  • Collaborates with the Office of International Education to management enrollment in the Atkinson School's international exchange programs for both inbound and outbound students; works directly with program coordinators from partner schools and universities to ensure that exchange students receive sufficient academic, personal, and programmatic support;
  • Serves as a Willamette University Designated School Official (DSO) for international students and applicants; evaluates student eligibility to receive an I-20 via the SEVIS system;
  • Collaborates with University partners in the recruitment and enrollment of dual-degree students, including students participating in the 3+2 BA/MBA, MBA/MFA, MBA/MSDS, and JD/MBA programs.

Student Affairs and Support:
  • Assists in planning and facilitating Compass Week, the Atkinson School's new graduate student orientation program;
  • Assists with arbitrating and resolving issues related to student retention, including academic probation, course selection and withdrawal, scholarship qualification, and honor code violations;
  • Ensures excellence in every aspect of delivery of the EC/CC program; works with faculty, staff, students, and alumni to develop opportunities for student engagement and retention;
  • Assists with the review and revision of the EC/CC Student Handbook;
  • Assists the Office of Career Management in the development, execution, and assessment of career-related programs and services; provides necessary applicant employment data to the Office of Career Management.

  • Works with the Dean's Office to review and reconcile the EC/CC recruitment and operations budgets; improves programmatic efficiency by managing costs and expenditures; protects and ensures proper utilization of University resource and monies;
  • Prepares tuition forecast reports for Atkinson's Fiscal and Accreditation Officer Analyst and coordinates tuition and billing processes and scholarship disbursement;
  • Collaborates with faculty, staff, and administrators to plan the annual EC/CC program course schedule and Integrated Knowledge Experience Week (IKEW) activities; ensures academic regulations and expectations are well-communicated and followed;
  • Maintains strong and collegial relationships with members of the University's senior management team, as well as the Atkinson Deans, faculty, and staff;
  • Safeguards confidential information by exercising discretion in communications to faculty, students, staff, alumni, donors, and external audiences related to admission/recruitment and student/alumni records and files, personnel matters, performance evaluations, grade reports, promotion and tenure decisions, and all other confidential issues or materials.

  • Either an MBA from an AACSB-accredited institution or an equivalent master's degree and solid skills in post-secondary program management, especially in the admissions area.
  • Five years' management experience in a successful college or university program, especially in the area of enrollment management;
  • Demonstrated managerial excellence, including budgetary acumen, in academic, nonprofit/government, or corporate setting(s);
  • Experience with and commitment to Graduate Management Admission Council (GMAC) standards and expectations for professional behavior;
  • Experience working with prospective and matriculating students, advising, marketing, statistics, data analysis, financial aid, academic policy, report writing, web applications, CRM or database management system, data input, word processing and spreadsheets.
  • Excellent oral/written communication and institutional research skills. Excellent customer service skills and the ability to interpret and explain policies, procedures, and programs to a broad constituency.
  • Ability to work effectively with a variety of constituencies including students, faculty, staff, administrators, alumni, trustees, government and nonprofit officials, and business leaders in a manner that positively portrays the University and its programs, personnel, and philosophy.
  • Commitment to, and familiarity with, AACSB and/or NASPAA continuing accreditation and associated compliance processes and procedures.
  • Comfort with working on two campuses (i.e., Salem and Portland) on a variable schedule as duties require.
  • Previous responsibility for successful AACSB and/or NASPAA accredited MBA program(s) design, implementation, and/or on-going management.
  • Previous responsibility for successful AACSB MBA admission program(s) for and evening or part-time MBA program.
  • A demonstrated high degree of judgment and discretion in task fulfillment and skill in effectively executing several activities for both students and alumni. Operates alone and as a team-member on a wide variety of projects that have a significant impact on the functions of the Atkinson Graduate School of Management and the University.
  • Ability to appreciate the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.
  • Ability to work weekends and evenings, as well as to travel in- and out-of state.
  • Must reside in Oregon by first day of employment or be able to perform work primarily in Oregon.

Preferred Qualifications
  • Administrative experience in an MBA or other graduate program

Salary: $80,000

Typical Work Schedule

Standard office work week; some evenings and weekends, travel required.

Physical Demands & Working Conditions

Typical work is performed indoors in a normal office environment.

Applications will be reviewed beginning January 1, 2022; the position will remain open until filled.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:
  • Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume

​Incomplete applications will not be considered.

Apply online at

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.


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