Embry-Riddle Aeronautical University
Arizona, United States
Salary Not Specified
Posted Date
Nov 1, 2022
Job Description

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.

The Opportunity:

This position is responsible for all functions performed by the Prescott Campus Office of the Registrar personnel to include oversight of both Associate Registrars, all operations in the transfer credit process and prior learning credit process (evaluation of transcripts, posting of credit, processing and building of transfer credit rules in PeopleSoft and maintenance of student academic records. Manages the fiscal affairs of the department, including budget development and priorities; exercises direct fiscal control over the approved budget. Enforces the provision of the Family Education Rights and Privacy Act (FERPA) and acts as the University’s chief compliance officer for FERPA. Responsible for collecting and securing all student documentation in support of academic and degree requirements for both active and inactive students. Provides staff with all necessary training and also provides operational support to the College of Arts and Sciences, College of Aviation, College of Engineering, College of Business, Security and Intelligence, and other departments. Oversees the publication of each semester/term schedule of courses and classroom assignments in accordance with faculty needs. Responsible for all beginning and end of term processes including academic standing and providing necessary communication to faculty, staff and students.

Responsible for catalog management, maintenance, changes, and publication. Facilitates the use of technology in order to support and enhance student services.

Manage licensing request and changes with Arizona State Private Post-Secondary Education Board (AZPPSE) to ensure timely and accurate production.

Coordinate the communication between Prescott, Daytona Beach and World Wide Registrar’s Offices in remaining compliant with the Southern Association of Colleges and School Commission on Colleges (SACSCOC) and aligning ERAUs policies and procedures to adhere to our accreditors.

Provide training, support and direction for 8 full-time staff. Assist in resolving day-to-day procedural problems, emerging situations, answer technical questions and ensure University policies and Federal and State regulations are followed. Work with other offices on campus including but not limited to Financial

Services, Integrated Student Services, the Registrars at our Daytona Beach and Worldwide campuses, Information Technology, and other departments. Motivates and instills a teamwork approach in all areas of the department, especially for each semester's registration and graduation functions. Ensures appropriate training in all areas of the department that are supported by student assistants.

Interpret, adapt and apply all University policies and Federal and State regulations are communicated with all department personnel to ensure a full understanding of the policies. Assist academic departments and individual faculty members with the interpretation of academic policies to ensure accurate communication to students.

Develop and manage procedural changes for the security and maintenance and retention of student academic records. Review curriculum proposal and make appropriate comments for possible changes. Upon approval of each proposal, work with the Associate Registrars to assign new course numbers and coding and communicate actions to various departments and campuses to ensure accurate publication for each campus catalog.

Assist with the pre-registration process for incoming students in the Fall semester each year in excess of 900 students which allows for increased student service and additional time for the beginning of each term semester.

Serve or provide representation on both permanent and ad-hoc committees that impact academics across the campus and university.


Required Education:

Master's Degree

Required Experience:

5-10 years in equivalent or related field

Required Skills, Knowledge, Abilities:
  • Strong management and supervisory skills; effective leadership skills; proven ability to direct and motivate
  • Ability to communicate effectively and professionally with various constituents; ability to remain calm and professional when dealing with sensitive issues
  • Strong customer service mindset with special emphasis on looking for ways to improve the student experience
  • Initiative and excellent organizational skills; ability to work within a team or independently; ability to organize and prioritize work
  • Generate data processing and interpret, communicate, and distribute the analytics
  • Good judgment and independent decision-making skills; ability to manage multiple priorities and projects
  • Proficient in the use of computers and information systems including Microsoft applications, and a variety of software applications including imaging, student information systems. Comfortable with and experienced in configuration and testing of software systems. Previous experience with Student Records module of PeopleSoft Campus Solutions highly desired data processing and analytics
  • General knowledge of accepted practices at other academic institutions; understanding of and ability to enforce academic policies and procedures, standards and curricula
  • Familiarity with non-traditional educational sources of college level advanced standing credit, such as the military guide from the American Council of Education and national or international such as CLEP, DANTES and International Baccalaureate
  • Experience in advising and student interaction ; ability to troubleshoot student issues
  • Familiar with the basic operations of the Office of the Registrar and best practices in the industry
  • Knowledge of specific policies, procedures, processes and rules of the University concerning registration processes, transcript production, processing grades, graduation certification, and record retention and storage
  • Ability to interpret University academic policies and various regulatory agencies at the state, and federal levels
  • Knowledge and understanding of FERPA and other applicable laws is preferred
  • May be required to work weekend/evening hours during peak periods

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