PT/On-Call - Theatre Box Office Assistant (Office Asst II)

Position Details

Position Information

Posting Number

Position Title
PT/On-Call - Theatre Box Office Assistant (Office Asst II)

Contract Length

Class Summary

The Theatre Box Office Assistant is responsible for taking phone reservations,
handling walk-up customers, inputting reservations and printing tickets in the
ticketing software. They will work during performances and on-call as needed.

Candidates Eligible to Apply

Position Type
Non-Exempt Staff

Employment Status
Part Time

Position Funding Type

Posting Detail Information

Minimum Education/Training/Experience

Equivalent to graduation from high school and two (2) years
of general clerical or customer service experience.

Preferred Education/Training/Experience

Associates degree or higher, and experience working in a Box Office
or customer service environment.

Minimum Knowledge & Skills

• Attention to detail and accuracy
• Making accurate arithmetic calculations
• Previous customer service experience
• Microsoft Office
• Strong communication skills interacting with coworkers, supervisors,
students and the general public

Preferred Knowledge & Skills

• Customer Service experience / Box Office experience
• The use of specialized computer application involving the input
of ticket reservations

Licensing/Certification Requirements


Job Duties

o Work hours as needed on performance days:
Thu-Fri 4:00pm – 7:00-8:30pm* / Sat 3:00pm – 7:00-8:30pm*
Sundays 1:00pm – 2:30pm-4:00pm*
(*work two intermissions each week of play /show run time varies)
Performances are Thu-Fri-Sat at 7:00pm and Sun at 2:30pm beginning
September 2022.
o Monitor on-line ticket reservations
o Answer all incoming phone calls
o Help walk-up customers
o Input reservations
o Print Tickets
o File reservation envelopes in appropriate show day
o Scan tickets at the door and/or usher patrons to their seats
30 minutes before show time

Physical Requirements

Work is performed in a typical interior/office work environment.
Standing and/or using stairs in the Theatre is required for 30 minutes prior
to show time.

Minimum Salary Range

Mid Point Salary Range

Maximum Salary Range

Posting Open Date

Posting Close Date

Posting Will Be Open Until Filled

Special Instructions to Applicant

EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

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Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Transcripts (1 of 3)
  3. Letter of Recommendation
  4. Curriculum Vitae

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