Assistant Director of Disability Support Services

About Us Howard Community College ( HCC ) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Assistant Director of Disability Support Services

FLSA Exempt

FT/PT Full Time

Hours Per Week 37.5

Work Schedule M-F 8:30-5


Grade 16


Minimum Compensation $70,358

General Responsibilities The Assistant Director's function is to provide leadership for the office of Disability Support Services in concert with the Director and to assist in ensuring programmatic and physical accessibility for students with disabilities. This position works closely with faculty and staff to ensure that students with disabilities are appropriately accommodated in all aspects of the college experience. This position works closely with students to provide academic advising and determine reasonable accommodations based on their disability documentation. The Assistant Director must be able to multi-task in a fast-paced environment as the DSS Office serves over 900 students with disabilities each semester with the equivalent of three full-time counselors.

The Assistant Director directly supervises the Assistive Technology/Accommodated Testing Specialist, the Accommodated Testing Assistant, the Assistive Technology Assistant, 10 reader/writer/note taker/proctors and up to two work-study students. This person is responsible for strategic planning, budget development, hiring, training, and evaluating staff within this subset of DSS— Assistive Technology and Individualized Proctoring Services.

The Assistant Director will assist the Director in developing and implementing policies and procedures that address the needs and concerns of students with disabilities. The Assistant Director must have specialized working knowledge of the Americans with Disabilities Act ( ADA ) and Sections 504 and 508 of the Rehabilitation Act and may serve as a consultant to ensure campus compliance with these federal laws.

Work Performed

• Coordinates and oversees operations for Disability Support Services in collaboration with the Director.
• Supervises the Assistive Technology/Accommodated Testing Specialist, the Accommodated Testing Assistant, the Assistive Technology. Assistant, 10 reader/writer/note taker/proctors and up to two work-study students.
• Supervises the timely production of alternative format materials as well as the instruction on assistive technology for students with disabilities.
• Supervises the purchase and maintenance of all technology and equipment for the assistive technology lab.
• Oversees changes to data management systems within Disability Support Services and develops internal procedural adjustments in concert with such changes.
• Supervises all professional and hourly staff in the absence of the Director.
• Serves as a member on the college's core behavioral intervention team, ASSIST , as well as on other college-wide committees as assigned.
• Conducts intake interviews, assesses psychometric and psychological documentation to determine eligibility and determines reasonable accommodations based on the student's needs, disability, and relevant laws ( ADA /504).
• Facilitates the process of communicating student accommodations to faculty.
• Documents student interactions and maintains confidential files.
• Provides academic counseling based on a thorough knowledge of the college's career and transfer programs and courses as well as the students' unique learning styles.
• Assists students with course selection, priority registration, and long-term planning.
• Guides students in self advocacy to help develop necessary skills in academic and professional careers.
• Refers students in need of crisis/personal counseling to appropriate internal and external resources, and collaborates directly with other providers across campus to maximize the student's success.
• Assists and advises faculty on how to provide reasonable accommodations and accessible instruction to students with disabilities.
• Collaborates with other professionals to coordinate students' assistive technology and testing needs.
• Works cooperatively with Completion Services to monitor academic progress and provide necessary intervention to ensure retention and student success.
• Serves as a liaison for students with various outside agencies such as the Department of Rehabilitation Services and area high schools.
• May interact on an occasional basis with students' family members explaining and clarifying college policies and procedures.
• Collaborates with and refers students as needed to other campus resources such as tutoring, counseling, career services, completion services, financial aid, registration, Veteran's Affairs, etc.
• Serves as a representative of the DSS office on various panels and makes presentations both on and off campus as needed.
• Responsible for identifying, developing, and revising DSS policies and procedures for the Director's implementation.
• Prepares all departmental reporting requirements for the Director.
• Interfaces with administration, faculty, staff, and students on matters relating to disability and access.
• Works with DSS staff and campus partners in the planning and presenting of disability awareness activities and other campus outreach.
• Prepares and conducts workshops and presentations on disability related topics as requested.
• Attends meetings and holds membership in professional associations such as AHEAD and its local chapter - MD AHEAD .

Minimum Education Required Master's degree

Minimum Number of Years Experience Required 3

Other Knowledge Required

• Master's degree in Counseling, Psychology, Special Education, or related field.
• Three years college advising, student advocacy, or counseling experience.
• Demonstrated knowledge of laws protecting persons with disabilities such as the Americans with Disabilities Act and Section 504 of the Rehabilitation Act and Section 504 of the Rehabilitation Act.
• Three years of experience assessing students' documentation of disability and prescribing accommodations, preferably at the college level.
• Experience providing advocacy and counseling to persons with disabilities, preferably at the college level.
• Ability to establish working relationships with local human services agencies.
• Knowledge of Microsoft applications including Word, Excel, and Access
• Strong interpersonal, verbal, and written skills; ability to work with a team.
• Regular attendance is a requirement of this job.
• Ability to maintain strict confidentiality.
• Must be willing to learn and use new and emerging software or technology tools to streamline office processes and procedures.

Supervisory Position Yes

Division Student Development (Div)

Department Academic/Student Support & Career Services

Posting Number B110P

Number of Vacancies 1

Best Consideration Date 11/25/2022

Job Open Date 10/27/2022


Open Until Filled Yes

Job Category Staff

Benefits Summary Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP , a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP .

Application Instructions *Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/2358

EEO Statement Howard Community College ( HCC ) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

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