Call Center Research Assistant

Position Information

University Code 34042 University Title Labs/Research Assistant 2 University Job Family Research & Innovation ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Multi Title Scope of Search Regional Working Title Call Center Research Assistant Position Number 585570 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Physical Medicine & Rehabilitation Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities
Assist with all aspects of research project implementation including data collection, reporting, study participant logistics, and miscellaneous research support (literature searches, manuscript preparation, etc.). Primarily responsible for conducting structured telephone interviews with CENC study subjects. May also be called upon to assist with administrative tasks related to research implementation such as scheduling meetings and conference calls for study staff, disseminating communications via email and keeping notes of study meetings. Minimum Hiring Standards
Requires demonstrated computer skills including proficient use of MS Word, excellent oral and written communication skills; organizational skills; ability to work collaboratively and independently. Ability to work in a diverse environment required. Preferred Hiring Standards
Preferred qualifications are: a BS/BA in Healthcare or equivalent applicable experience or training; experience working on, managing or coordinating research studies; and experience working at a research call center. Required Licenses/ Certifications Anticipated Hiring Range 33,000 - 36,000 Application Process/Additional Information Campus MCV Campus Hours/Week 40 Normal Work Days/Hours Monday-Friday, Rotating Shifts to include some Weekends and Evenings Job Open Date 08/20/2021 Posting will close on or before Open Until Filled Yes Job Category Is this a restricted position? Yes Is this position eligible to participate in alternative work arrangements? No Sensitive Position No Resource Critical Yes Quick Link https://www.vcujobs.com/postings/109161 Posting Specific Questions

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Optional & Required Documents
Required Documents Optional Documents

1. Cover Letter/Letter of Application
2. Other Document
3. Resume