Reporting to the District Director, Student Accessibility Services,
directs and oversees the sign
language interpreting programs and services provided at campuses to
students through the district’s Office of Student Accessibility
The position supervises staff within the district’s Interpreter
Services Department; schedules and oversees the provision of
interpreting services to deaf and hard of hearing students enrolled
in colleges across district; and ensures sign language interpreter
services are in compliance with federal laws and adhere to ADA and
Section 504 requirements. Performs related duties as
- Supervises the work of Sign Language Interpreter (SLI) staff,
ensuring the consistent and timely provision of quality sign
language services that are reflective of best practices to deaf and
hard of hearing students.
- Creates daily, weekly, and monthly work schedules for the
efficient allocation of sign language interpreting services to deaf
and hard of hearing students at campuses across the district for
classes, meetings, and student activities.
- Monitors SLI assignments, ensuring students are matched with
Interpreter(s) that best meet their individual needs including
required skill level for particular courses, level of difficulty in
course content, and sign language preference.
- Works with campus Directors of ACCESS Centers to interview
students who use sign language as a primary mode of communication
and develop interpreting service delivery plans to accommodate
individual student needs.
- Interviews and makes hiring recommendations for SLI staff.
Administers and enforces HR work rules and collective bargaining
requirements, including disciplinary actions.
- Administers CCC’s vendor services contract for Sign Language
Interpreters. Determines need for temporary SLI staff per semester;
approves invoices for payment; and monitors expenditures to ensure
cost effective use of resources.
- Resolves problems and provides interventions or solutions when
interpreting problems arise within the assignment.
- Prepares and manages operating budget for the district’s sign
language services. Assesses staffing needs to meet the demand for
sign language services at each campus.
- Maintains awareness of new developments in the field of
interpreting services and implements changes as appropriate.
- Works collaboratively with Directors to ensure policies and
procedures, documentation requirements, and other sign language
requirements are enforced consistently across the district.
- Conducts classroom observations, reviews student survey
results, and evaluates the work performance of SLI’s; ensures SLI’s
have the required proficiency level for their assignment(s).
- Serves as a liaison to faculty, staff, and administrators in
providing sign language services for events; explains the role of
SLI’s in the classroom, tutoring sessions, and administrative
- Monitors and ensures SLI staff maintain current state
licensure. Ensures adherence to the National Association of the
Deaf (NAD) - Registry of Interpreters for the Deaf, Inc. (RID) Code
of Professional Conduct and the Illinois Deaf and Hard of Hearing
- May provide sign-language interpreting/transliteration in
various settings including classroom, meeting, tutoring, testing,
and campus events.
- Educates faculty and college staff on the various aspects of
deaf culture, and provides information to maximize awareness and
benefits of using SLI services.
- Maintains confidential records of students served, documents
services provided and prepares various management reports.
- Works collaboratively with managers at the colleges’ Centers to
plan and implement specialized activities and services for
- Develops and implements plans to incorporate the use of interns
and volunteers to support and enhance program activities
- Provides in-service training and professional development
opportunities for staff, interns and volunteers to ensure
appropriate level of training and to remain abreast of best
- Assists in the planning and coordination of commencement
ceremony activities for students with disabilities.
- May assist with district-wide coordination of other disability
services including Computer-Aided Real-Time (CART) captioning,
video and audio captioning, and other assistive technologies as
We are an equal opportunity and affirmative action
Chicago residency is required for all full-time employees within
6 months of hire.
Thank you for your interest in CCC!
The intent of this job description is to provide a general
description of the duties and responsibilities of this position. It
is not intended to be an exhaustive set of the duties and
responsibilities, nor all of the necessary qualifications to
perform the work.
- Bachelor’s degree from an accredited college or university in
Interpreting, Deaf Studies, Deaf Education, or related field from
accredited college or university. Master’s degree preferred.
- NAD IV or V certification, RID certification (CDI, CI/CT, NIC,
CSC), or BEI Advanced or Master certification
- Advanced Proficiency License issued by the Illinois Deaf and
Hard of Hearing Commission. Master Proficiency License
- Three years of program and/or staff management experience with
content experience in higher education student affairs, working
with students with disabilities, or counseling/mental health
- Knowledge of American with Disabilities Act (ADA) and related
- Knowledge of Section 504 and HIPPA requirements
- Excellent interpersonal, oral and written communication
- Supervisory and management skills
- Strong administrative and organizational skills
- Ability to work within a culturally diverse environment
- Ability to excel in in team and individual settings
- Proficiency in the use of Microsoft Suite (Word, Excel,