Transfer Recruitment Specialist

Position Title Transfer Recruitment Specialist Position Number 089071 Department Transfer Admissions & Engagement - 240400 Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Minimum Qualifications

• Bachelor’s degree required (or earned by December 2022).
• Ability to collaborate and form relationships with students, parents, staff, faculty, and administrators.
• Effective verbal and written communication skills.
• Willingness to work select evenings and weekends as necessary.
• Prefer experience working with transfer or non-traditional populations and/or community college students.

License/Certification Required
N/A Essential Duties and Responsibilities
Transfer Admissions & Engagement is in the division of Enrollment Management. The mission of the Division of Enrollment Management is to strategically plan, implement, and assess services and programs which facilitate student preparation for college, recruitment, enrollment, and graduation.

The mission of Transfer Admissions & Engagement ( TAE ) is to recruit a strong group of transfer students who will be successful in their pursuit of an undergraduate degree. TAE will also provide main campus, online, and off-campus site-based prospective and admitted transfer students with the most accurate information as it relates to transferability of credit and will assist with the seamless transition to Appalachian. Additionally, TAE will coordinate programming and services intended to help students integrate into the Appalachian community and improve retention.

The Transfer Recruitment Specialist is a member of the transfer enrollment team who will provide pre-enrollment admissions and advising services and guidance to prospective and admitted students to ensure that enrollment steps are met, and coursework and credits are appropriate and applicable to the student’s major and/or Appalachian’s General Education Program. This position will function as a member of the recruitment team.

Responsibilities of the position include but are not limited to the following:

• Advise prospective and admitted students (transfer, online, early college, or dual enrollment) that visit or call TAE regarding prior college coursework, admission requirements and processes, and the transition process to Appalachian. Be knowledgeable of other offices and their services to refer students when appropriate.
• Serve as the primary walk-in pre-transfer advisor/admission counselor for Transfer Admissions & Engagement (in-person and over the phone). Meet with students and their families. Answer phone calls, texts, emails, and video chats when students are not able to visit the main campus.
• Present recruitment and transitional information (in-person and virtually) at Campus Tour Presentations, Transfer Information Sessions, Admitted Student Sessions, ASO Information Sessions, Open Houses, and other venues.
• Assist students (and families) in any way possible as they move through the recruitment cycle.
• Set up department visits with academic departments for prospective students to learn more about their intended majors.
• Serve as a resource to the Transfer Admissions & Engagement & First Year Admissions call centers to answer phone calls, general texts, and email questions that the call centers cannot answer. Answer basic email and text questions to clear the queue more quickly.
• Be knowledgeable of first-year admissions requirements to be able to answer questions when needed.
• Understand and articulate accurately the CAA & UAA initiatives and articulation agreements, credit equivalency database, transfer guides, Appalachian majors/minors, and General Education requirements.
• Enter and maintain accurate and timely notes into Slate, including each interaction with students.
• Answer “Ask a Transfer Counselor” questions in ZeeMee.
• Provide support to Transfer Admissions & Engagement recruitment team members as needed, including assisting with updating Transfer Guides each summer.
• Serve on TRANSmission team committees and help plan and implement transfer recruitment/transition events.
• Support Enrollment Management by working events like Open House, Commencement, etc.
• Complete other duties as assigned.

Suggested Salary Range $40,000 - $41,500 Physical Demands of Position
Typical physical demands of a professional position within a university. Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

• Cover letter (should address how the candidate meets the minimum and/or preferred qualifications of the position)
• Resume/CV
• Please list a minimum of 3 professional references in the application or attach a List of References with contact information (you will be notified prior to any contact with references)

AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056 Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community. Quick Link https://appstate.peopleadmin.com/postings/36905 Posting Number 201501041P