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Manager, Technology Training & Multimedia Development

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Job Vacancy Announcement

Position Information

Position Title

Manager, Technology Training & Multimedia Development

Position Type

Staff

Department

E-Learning Services

FLSA

Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

16

Salary Range

Hiring Salary Range

Salary Commensurate with Experience and Education

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

The Manager of Technology Training & Multimedia Development provides leadership and management oversight for the college’s technology training and multimedia development resources. These resources provide support to faculty and staff in the development of content to enhance teaching and learning and workforce productivity. The Manager provides for timely technology-related training and materials for college faculty and staff. The Manager oversees the areas of instructional design, technology training, web-based multimedia development, and graphic design.

Minimum Qualifications

EDUCATION AND EXPERIENCE
  • Bachelor’s degree in related field.
  • Two years’ experience managing or coordinating projects, developing multimedia projects, developing and delivering training.
  • Minimum of two years supervisory experience.
KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of video and multimedia production process
  • Knowledge of instructional design frameworks
  • Experience and skills in multimedia development tools
  • Experience and skills in technology training process
  • Knowledge and skills in instructional and workforce productivity technologies (hardware and software)
  • Demonstrated experience with Microsoft (MS) office products (e.g., Word, PowerPoint, Excel, OneNote, and Forms)
  • Experience with MS collaboration applications (e.g., Outlook, Teams, OneDrive)
  • Project management skills
Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Manages technology training, multimedia development, and instructional design resources.
  • Leads the effort to design and produce video presentations, web-based products, and multimedia components to support instruction and workforce productivity.
  • Promotes effective uses of instructional technology within instructional departments and divisions.
  • Consults with faculty and staff to identify training, multimedia, and instructional design projects, requirements and costs, and evaluates the impact to the college.
  • Analyzes the technology-related training needs of faculty to optimize the learning experience of students.
  • Analyzes the technology-related training needs of staff to optimize workforce productivity.
  • Leads the development of training materials and job aids to support teaching and learning and workforce productivity.
  • Coordinates and consults with college stakeholders on technology training needs.
  • Provides support for the coordination and delivery of an on-going technology-related training program for faculty and staff.
  • Ensures production of content that adheres to applicable federal and/or state laws and regulations, including copyright law and the Americans with Disabilities Act, Section 508.
  • Analyzes, develops, and implements effective business processes associated with the design, development and delivery of multimedia products.
  • Develops quality standards for multimedia training products.
  • Provides project management guidance for multimedia projects identifying utilization of resources and project timelines.
  • Identifies and evaluates new technology products to support multimedia production and applied learning technologies.
  • Supervises and evaluates assigned employees.
  • Conducts ongoing data collection and data analysis and implements data-driven solutions and process improvements.
  • Prepares usage and service level reports to aid in improving and managing services, planning and budgeting.
  • Promotes and models a team approach in the conduct of daily operations within the Data Science Innovation and Effectiveness unit.
  • Participates with institutional committees, initiatives, projects, and work groups.
  • Recommends and implements changes in work processes to improve the quality and effectiveness of service.
  • Performs other duties as assigned.
Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS
  • Must be able to work Monday thru Friday, 8:30 a.m. – 4:30 p.m.
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

No

Posting Detail Information

Posting Number

PGCC190211/12

Open Date

10/21/2022

Close Date

Open Until Filled

No

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Applicants who apply by Friday, October 28, 2022, will receive first consideration.

Effective August 8, 2022, Prince George’s Community College’s current vaccine mandate will expire for students, faculty, and staff. Select exceptions may apply. Face coverings will be voluntary campus-wide, including in classrooms and instructional spaces. Although the College will no longer require new employees and students to be vaccinated as a condition of employment or instruction based on current public health conditions, COVID -19 vaccines and boosters are strongly recommended.

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree in a related field?
    • Yes
    • No
  2. * Do you have two years’ experience managing or coordinating projects, developing multimedia projects, developing and delivering training?

    (Open Ended Question)

  3. * Do you have two years supervisory experience?
    • Yes
    • No
  4. * Please be advised that as required by the 1986 Immigration Act, candidates must be prepared to present acceptable documentation showing identity and that you are a U.S. Citizen or an alien who is authorized to work. It is the college's policy that PGCC does not provide sponsorship for prospective employees. Will you require sponsorship to work in the United States?
    • Yes
    • No
  5. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  6. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Letter of Recommendation 1
Optional Documents
  1. Transcripts
  2. Other


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