Executive Director, Workforce & Community Development

Title: Executive Director, Workforce & Community Development

Pay Rate: $79,510 - $100,720.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Number of Positions: 1

Position #: 100940

Classification: 3 On-Campus

Department : External Affairs

Type of Appointment: Full-Time

FLSA Status: Exempt

Required Documents Needed to Upload at Time of Application:

· Resume

· Unofficial Transcripts

· Three Professional References (See below)

Reference check requirements:

· Supervisory roles: two (2) current or former supervisors and one (1) current or former direct report

· Personal references (friends, clergy, customers, relatives) are not considered acceptable references

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19^th amendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville https://www.visitknoxville.com , the Beck Cultural Exchange Center https://www.beckcenter.net , the Knoxville Urban League https://thekaul.org , Knoxville City https://knoxvilletn.gov , Knox County https://knoxcounty.org , My Knox Village http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/ , Knox Pride https://knoxpride.com/equality , Centro Hispano de East TN https://www.centrohispanotn.org , and Knoxville chamber https://www.knoxvillechamber.com

Position Summary: To be responsible for the development, management, and administration of all Economic and Workforce Development Services of the College (including community services, business and industry services, apprenticeship and other special programs, professional development programs, GIVE grant, facility rentals/event services, career services and the TN Small Business Development Center).

Essential Functions:

35% Provide leadership for workforce development and continuing education, career s ervices [WP1] , and facility rental programs. Create and implement a strategic sales process & training delivery enterprise to support the Workforce Development goals in the college’s Complete College Act measurement/funding matrix and generate revenue for the college. Ensure that workforce and continuing education operates efficiently, effectively, and according to all policies and procedures of PSCC and applicable governing agencies

35% Serve as a liaison between the college and the business community and economic development entities. Create and sustain a centralized, single point of contact for regional, national, and global businesses for training, development, and consulting purposes.

Work collaboratively [WP2] with the Deans of colleges to support [BT3] the successful systems development and delivery of workforce education solutions including work with local K-12 systems. Provide oversight for the GIVE grants (advanced manufacturing/construction).

Foster communication among college partners to encourage strong relationships with clients.

15% Supervise, develop and evaluate all staff and faculty who support workforce and continuing education delivery, GIVE grant, event services, and career services. Exercise budget management and fiscal accountability/responsibility for workforce development, rentals, GIVE grant, event services, career services, TSBDC and continuing education programs.

5% Provide leadership for activities of the TN Small Business Development Center.

5% Represent the college in local, state, regional and national professional organizations related to education, corporate learning, workforce and economic development as determined by VP, External Affairs

5% Develop, implement and sustain an annual operational plan and budget for workforce development, rentals/event services, career services and continuing education.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

· Master’s degree in Business Administration, Economic Development or Education Administration

· Minimum five years administrative/managerial experience within the fields of workforce development or economic development with extensive experience in forming partnerships/collaborations and program development.

Part-time work experience is calculated at 50% credit of full-time work experience

Complexity & Creativity:

The ability to build and maintain long term relationships with business and industry representatives, community agencies, K-12 systems, and other training providers is extremely important. Often local manufacturers will contact the BCS department to discuss possible DOL Registered Apprenticeships or apprenticeships in general. Incumbent must understand the differences between the two and provide guidance to companies in which would best for the particular industry. Individual must be able to negotiate with all partners and ensure that training is aligned to needs and demands of the partners.

Development of curriculum, coordination of equipment, securing locations, scheduling structure of training, pricing structure, locating quality instructors, and the monitoring of on-going training quality are items that are vital to the success of the BCS Department.

The Executive Director will work with local Economic Development and assist in the development of talent pipelines and managing industry sector partnerships. Due to the nature of projects, individual must be able to maintain high levels of confidentiality, credibility, and professionalism.

Additionally, rental of facilities applications must be reviewed and approved understanding any possible liability issues.

Skills and Abilities:

A. This position requires a broad knowledge and understanding of organizations, businesses, governmental agencies (local, state and federal) and other “players” in the workforce/economic/community development arena in the College’s service area.

B. Ability to develop and implement strategies and business plans which will fulfill the division and College’s missions.

C. Above average ability to communicate effectively (written and oral) with a diverse range of people.

D. Ability to make professional presentations.

E. Must be able to analyze and use financial information to direct the division’s work.

F. Ability to negotiate, delegate and administer.

G. Must be able to supervise all levels of employees.

H. Must be able to work in a team (both within the college and out in the community).

I. Must have strong networking skills

J. Ability to identify and solve problems.

K. Must be able to use a myriad of resources to gather information.

L. Ability to manage projects.

M. Knowledge of various opportunities for funding for training for clients or prospective clients.

N. Consultative sales skills

O. Ability to hold things in confidence and adhere to a strong code of ethics.

P. Excellent time management skills

Magnitude of Impact:

Directly impacts success of mission: “serves its community by providing college-level and non-credit courses”. Positive impacts: College reputation is improved; kept intact. Provides additional revenues/enrollment for College (both for credit and non-credit). Provides/strengthens relationships/partners for the College. Helps keep College aware of trends/opportunities for additional programs/services..Negative impacts:Negatively impact College’s reputation and ability to raise funds and form partnerships. Create liabilities for College which could have a negative impact on the College’s finances and result in lawsuits and bad publicity. Lack of financial controls could result in financial losses. Loss of students (negatively impact enrollment). Lack of effort to generate business for division and college could negatively impact enrollment and revenues.

Responsibility for Accuracy:

Typical errors might include incorrect budget projections, errors in representing college capabilities or resources, pursuing projects/work that do not align with college goals or objectives, approving proposals, rentals or purchase orders that are incorrect; errors in managing employees or rental relationships. Some errors might be caught by VP of Finance or President. Very difficult to verify quantity and quality of work by the incumbent (but work of division can be) —perhaps by reputation (of college and incumbent), repeat business, # of referrals to other areas of college (internships, new programs, gifts/donations, etc.), revenue generated, workforce development contact hours, # participants served. Effect of errors could be financially detrimental, detrimental to College’s reputation or its ability to forge partnerships, legal ramifications (when dealing with employees or rentals).

Financial Impact: .

Incumbent is 100% responsible for the financial performance of the division (revenue and expense) and the thousands of dollars of equipment used to provide training (i.e., manufacturing lab at Blount Campus and Strawberry Plains, computer labs,, etc.)

Budgetary:

Controls around $1.2M in budgeted expenditures; responsible for budgeted revenue generation of approximately $900,000; signing authority only within budget. Position is responsible for approving and formulating budgets within department; responsible for tracking expenditures and reporting on variances

Judgement & Decisions:

Decisions regarding employees and directing their work; decisions on agreements for training with clients; financial decisions made within budget; decisions on rentals. Any legally binding contract must be approved by President and/or TBR.

Positive impacts : College reputation is improved; kept intact. Provides additional revenues/enrollment for College (both for credit and non-credit). Provides/strengthens relationships/partners for the College. Helps keep College aware of trends/opportunities for additional programs/services. Helps raise money for the College.Negative impacts:Negatively impact College’s reputation and ability to raise funds and form partnerships. Create liabilities for College which could have a negative impact on the College’s finances and result in lawsuits and bad publicity. Lack of financial controls could result in financial losses. Loss of students (negatively impact enrollment). Lack of effort to generate business for division and college could negatively impact enrollment and revenues.

Leadership:

TSBDC Director, Sales Director, Solutions Management Director, Megalab Director, Coordinator—Community Services Programs, Technical Clerk/Project Coordinator, Technical Clerk, Marketing Specialist, Director, Event Services, Director, Career Services, GIVE WBL Director and Career Navigator adjunct instructors

Physical Demands:

Position is physically demanding from the aspect of travel to and from numerous meetings within a day; providing or participating in tours (our facilities and others’); sitting during meetings or at desk

Hazards:

Infrequent exposure or probability of injury—car accidents while traveling; potential injuries during plant tours

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900+companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

If you are interested in this position, click on the link to the left to apply.

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