Director of Institutional Research & Analysis

INTRODUCTION:

The Director of Institutional Research and Analysis is a direct report to the Vice President for Academic Strategy with direct responsibility for directing, managing, and supervision of the Institutional Research, Analysis, and Planning Office (IRAPO). The primary role of this position is to lead a team that is tasked with managing the operational data system, and promoting, facilitating, and where necessary implementing interagency wide reporting of institutional data and information.  As both university and state initiatives become more data-driven, this position is intended to help meet the increasing data requirements of internal and external stakeholders.  The Director works collaboratively with the entire Office of the Vice President for Academic Strategy (OVPAS) team and others to support data-informed policies, practices and decisions at all levels. Responsibilities include developing and implementing a clear and deliberate systemwide information resource management strategy, coordination of systemwide data resources, formulating administrative policies and business practices around data definitions, governance and use, providing end-user information and tools to enable data-driven decision-making at all levels, providing leadership on performance metrics in consultation with system and campus executives, and playing an active role in systemwide efforts to improve student success and to measure the effectiveness of University initiatives.

DUTIES AND RESPONSIBILITIES:

Leadership of the System Office of Institutional Research Analysis, and Planning

• Provides leadership in planning, organizing, directing, managing, evaluating, and supervising systemwide administrative support functions and associated personnel;
• Directs and manages the development of business intelligences solutions that enable cross­ functional reporting across student, finance, human resources, and other areas to provide decision makers access to high quality information and analyses in support of mission-critical functions;
• Directs the operations and management of the IRAPO, including budget planning, resource utilization, and prioritization;
• Formulates and communicates a systemwide agenda that continues to move the university to a data-savvy culture supported by a clear and deliberate information resource management strategy, including for recommending future planning priorities and distribution of resources; 
• Coordinates data management issues and monitor the overall status of data collection, reporting, and use to promote continuous improvement; and
• Develops plans and recommendations based on industry-wide best practices and emerging trends in institutional research.

Development and Management of Data and System Institutional Research

• Develops, leads, and collaborates in the management of data systems and programs of the University and among state agencies;
• Directs and manages systemwide student data to include the supervision of highly technical professionals in the development of the design, prioritization, and implementation of an ongoing institutional research agenda;
• Creates synergies among data systems including data related to students, finances, HR, and academics and develops processes to forge common data definitions and cross-walks among currently siloed data sets;
• Serves as the principal provider of official institutional data and directs the completion of coordinated responses to meet mandatory federal and state compliance reporting;
• Provides data and information resources to support strategic planning, accreditation, institutional effectiveness initiatives, policy formulation, program review, and assessment requirements;
• Develops and implements strategies to effectively communicate institutional research and analyses, e.g., through reports, dashboards, drill-down reporting systems, presentations;
• Convenes a quarterly institutional research meeting for the ten campus system;
• Serves as the steward overseeing access to and use of student information and data systems; and
• Serves as chair of the Student Data Oversight Committee, the goal of which is to pursue data quality and systemwide consistency.

Leadership in Revising, Developing, and Implementing Systemwide Policies under the Purview of the OVPAS

• Collaborates in comprehensive strategic planning for the university system with leadership in broad areas of academic and student affairs as it relates to the overall university goals;
• Coordinates and manages systemwide enrollment management reports and plans, including the development of data definitions and categories, the reporting of outcomes using accepted metrics, and the integration of campus strategies into an overall plan;
• Coordinates tuition setting and review for the system, including preparing analyses and reports, establishing processes for consultation and feedback, and overseeing policy changes;
• Coordinates systemwide goal setting initiatives, such as performance expectations and funding, and other plans in the areas relating to academic and student affairs; and
• Oversees periodic survey and review of academic and student issues on a systemwide basis, including the Quality of Faculty Work/Life Survey.

Support OVPAS and IRAPO through Collaborative Relationships with Other Organizations

• Develops and fosters collaborative relationships within UH including partnering with Information Technology Services to ensure system and campus level data and reporting needs are effectively met;
• Develops and fosters collaborative relationships with executives from external state agencies (Department of Education, Department of Labor and Industrial Relations, etc.) to promote and facilitate data sharing and interagency reporting;
• Serves on committees and in an advisory capacity on institutional research-related matters;
• Serves a central role in the implementation of a statewide, interagency longitudinal data system which tracks individual participants from early childhood education through K-12, higher education and into the workforce;
• Serves a central role in the maintenance of a data governance structure with standards and policies around alignment, integration, accessibility, and security between data systems within the University and between state agencies and with third party vendors contracted by the University; and
• Engages national with professional associations, philanthropic organizations and others to build collaborations, obtain resources, and position the university and Hawaii at the forefront of information resource management that supports data-informed policy, decision-making and management to advance public higher education;
• Collaborates with senior University executives and administrators, state/federal authorities, and other senior level executives.

Perform other duties as may be assigned

MINIMUM QUALIFICATION REQUIREMENTS:

1. Master's degree in social science, business, statistics, public or educational administration, or information technology from an accredited college or university
2. Seven (7) years of progressively responsible professional administrative and managerial experience for a large, complex, multi-faceted organization.
3. Five (5) of these seven years of experience should have involved directing information resource management and/or developing and presenting reports using information technology and business intelligence tools for large, complex organizations and includes the translation or conversion of data into reports and documents used in policy development and decision making at the senior executive level of the organization.
4. Demonstrated ability to: (a) plan and coordinate program activities; (b) resolve complex problems; (c) work collaboratively with diverse groups; (d) communicate effectively with others, both orally and in writing, and in a professional manner; (e) exercise considerable discretion and seasoned judgment in carrying out tasks; (f) lead in policy development and implementation including strategic planning and implementation in complex organizations; (g) apply quantitative and qualitative research methodologies, statistics, data analysis, and reporting; (h) manage multi­ disciplinary, multi-organization/agency initiatives; (i) lead subordinates, manage work priorities and projects, and manage employee relationships; (j) successfully implement and manage large scale, complex change; and (k) work effectively in an administrative organization built around a fluid, team approach to management.

  DESIRABLE QUALIFICATIONS:

1. Doctoral degree from an accredited university in a recognized field of study, preferably in social science field, business, statistics, public or education administration or information technology;
2. Experience as a senior level administrator of a large, complex (a) postsecondary public or private educational institution; (b) government entity; or, (c) charitable organization whose mission highlights research and education;
3. Experience in institutional research;
4. In-depth knowledge of current and emerging policies, practices, trends, and direction of higher education institutional research nationally;
5. Extensive knowledge of institutional and academic planning strategies, academic affairs, higher education organization, administrative systems, structures, and the policy formulation and research design processes common to universities and colleges, and state wide systems of higher education;
6. Demonstrated outstanding analytical skills and extensive knowledge of policy analysis, systems analysis, modeling and computer capabilities, and principles of organizational behavior and structure.

Nominations, inquiries and applications are being accepted for this position.  Continuous recruitment; first review of applications begin on November 21, 2022 and will continue until the position is filled.

INQUIRIES: System Office of Human Resources; email: systempo@hawaii.edu

The University of Hawaii is a EEO/AA Employer