Get to Know American University
At American University we value open and honest inquiry, servant
leadership, and the affirmation of the human dignity of all. We
envision a thriving AU community where individuals of all
identities and experiences are understood, appreciated, and fully
included, and where equitable treatment, opportunities, and
Our diverse community of students, faculty, and staff represent
every state and more than 150 countries. Our internationally
recognized faculty are today's thought leaders in the areas of
public policy, law, the arts, communications, international
development, and more. Our staff are innovative, service-oriented,
and dedicated to moving the university towards achieving its
strategic goals. We are committed to an excellent experience for
all of our students, faculty and staff and share a passion for
creating change through our knowledge and our work.
Learn more about American University by clicking here .
The Assistant Director of Athletics Ticket Sales and Marketing will
be a key member of the Athletics and Recreation Department who will
lead and assist in daily operations and activities, specifically
relating to marketing & promotions, on-campus relations and
partnerships, ticket sales and box office operations, and
sponsorship sales and fulfillment. The individual for this position
will report to the Assistant Athletic Director for Marketing and
- Leading and assisting with the marketing and promotions of
American University Athletics to increase awareness with the end
goal of increased ticket sales and overall event attendance:
Creates and implements strategic marketing plans for each sport .
Writes copy for emails, digital ads, webpages and other marketing
- Creating innovative marketing plans (email, social media,
promotions, etc.) to increase on campus engagement with students,
faculty, staff, and alumni and create campus and community
partnerships: Develops marketing plans, ticket sales strategies and
game promotions to target students, alumni, faculty and staff,
youth groups and local communities to promote AU Athletics .
Responsible for maintaining strong communications and creating
partnerships with the on campus and local area communities.
- Managing Game Day Ticket operations and assisting with in game
strategies to improve the overall game day environment: Leading all
ticketing and box office operations for all ticketed Athletics
events . Assists in the coordination and supervision of in-game,
half-time, and special event promotions to include planning,
design, and execution of a strategies to improve fan engagement and
the overall gameday environment.
- Administrative tasks including box office reconciliation,
budget management, training of student workers and interns and
coordinating worker schedules: Recruits, employs, and gives
administrative and on-site supervision and training to part-time
box office and marketing student workers and interns . Maintaining
and managing a general budget for ticketing, box office operations,
supplies, and workers.
- Manages a team of 20+ student workers and interns.
Position Type/Expected Hours of Work
- This position is required to work nights and weekends,
including some holidays with a limited amount of supervision.
- This position may require some travel.
- This position may require the lifting of heavy materials and
Required Education and Experience
- Full Time
- Specialist B
Preferred Education and Experience
- Bachelor's degree or equivalent. A Bachelor's degree in
Business, Sports Management, Marketing, or a related field, or the
equivalent experience in a collegiate or professional sports
marketing and/or ticket office environment is required.
- 1-3 years of relevant experience
- Must be team-oriented and possess strong interpersonal,
organizational, communication, and customer service skills.
- Applicant must be available on nights and weekends, including
some holidays – this includes all home events and occasional travel
- Proficient with the use of Microsoft Office and Google
Applications with basic Photoshop and InDesign skills.
- Knowledge of PCI compliance
Additional Eligibility Qualifications
- 1-3 years of experience in Athletics ticket sales and marketing
or related field. Experience with University Tickets and BOCA
- Hiring offers for this position are contingent on the
successful completion of a background check.
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive.
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
AU offers a competitive benefits package including a 200% matching
retirement plan, tuition benefits for full-time staff and their
families, several leadership development certificates, and has been
recognized by the American Heart Association as a fit-friendly
worksite.Click here to learn about American University's unique
benefit options .
Current American University Employees
If you are a current employee at American University, please log
intoAsuccessfulU through themyAU portal . Once in AsuccessfulU,
please select the Careers tile which will take you to our internal
For more information or assistance with the American University
careers site, email firstname.lastname@example.org .
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
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