Part-Time Analyst I, Incident Management



Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs
  • One LSC
  • Student Focused
  • Own It
  • Advance Equity
  • Cultivate Community
  • Choose Learning
The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For® institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes ‘America’s Best Employers By State’ list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381 .

Job Description

PURPOSE AND SCOPE:

The PT Analyst I will consistently track, monitor, and report Incident Management (IM) data. Responsible for reviewing all Incident Management data for trends, conducting analysis, and maintaining data integrity, while providing regular reports to the Executive Director. In addition, the PT Analyst I will support and perform general compliance tasks for the Compliance and Incident Management department. Typical duties include collecting, compiling, and comparing information and making action recommendations as needed. The position generally works with moderate to limited guidance from others and utilizes prior knowledge and experience in the performance of their duties.

ESSENTIAL JOB FUNCTIONS:

  1. Monitors the LSC Incident Reporting platform and extracts reported information for initial intake and analysis
  2. Performs data entry and data management of reported incidents in accordance with case management processes and systems
  3. Evaluates the effectiveness of reporting processes and make procedural recommendations for process improvements
  4. Prepares and formats data and develops reports according as directed by the Executive Director
  5. Helps to ensure data integrity of department operations by performing quality review functions monthly
  6. Assists in the management of various database platforms including organization of records management processes
  7. Conducts policy and regulatory research on compliance-related matters
  8. Adheres to internal controls and reporting structures and exhibits organizational sensitivity as it applies to reported incidents and the analysis thereof
  9. Troubleshoots problems related to reports and models and performs testing and diagnosis to pinpoint the nature of the problem
  10. Seeks new ways to improve efficiency, and makes recommendations to management as needed
  11. Responsible for other reasonable, related duties as assigned


KNOWLEDGE, SKILLLS AND ABILITIES:
  • Exceptional working knowledge of PCs and related software with a focus on Excel, MS Word, and Adobe Acrobat Pro
  • Highly proficient with common office software; advanced knowledge of spreadsheets, formulas and database programs such as Microsoft Excel/Access and other reporting software
  • Strong analytical skills and problem-solving skills
  • Detail-oriented with excellent organization skills
  • Excellent interpersonal, written and verbal communication skills
  • Ability to work both independently and as part of a team
  • Ability to multi-task and prioritize in a fast-paced environment
  • Maintain confidentiality and security of sensitive information
PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:
  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
  • Bachelor’s degree and at least 3 years of related work experience, or an equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
  • Experience in higher education, compliance, human resources, or legal departments
  • MS Office Suite expert
  • Oracle PeopleSoft experience
Salary

Hourly Pay Rate is $18.20

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert