Long-Term Care Ombudsman Supervisor

Work Site Location: Aging and Adult Services, 402 W Canfield Avenue
Work Schedule: full-time, year round

Excellent benefits, including retirement
15 vacation days per year
12 sick days per year
14 paid holidays

Job Summary:
The Long-Term Care Ombudsman Program Supervisor will receive, investigate and resolve complaints made by or on behalf of residents in long-term care facilities (residential and assisted living centers and skilled nursing facilities that relate to action, inaction, or decisions, that may adversely affect the health safety, welfare, or rights of residents.

Job Description linked below; (some job boards may not include active links so please click Apply or go www.nic.edu/jobs to see full details);

Long-term Care Ombudsman Supervisor.rtf

Minimum Qualifications
Education and Experience : Bachelor’s degree and a minimum of one year full-time equivalent experience in social work, nursing, public health, geriatrics, administration, or a community organization that includes one year of supervisory experience.

Required License and/or Certifications :
Must have a valid driver’s license, a good driving record, and proof of current automobile insurance. Employee will successfully complete the Idaho Ombudsman Certification training upon hire.

Knowledge, Skills, and Abilities:
• Excellent customer service and interpersonal skills
• Strong written and verbal communication skills
• Strong computer skills
• Ability to effectively communicate orally and in writing with strong presentation skills
• Ability to prepare and maintain accurate notes, reports, and investigative records
• Ability to use independent judgment and to manage confidential information
• Ability to establish and maintain effective working relationships both internally and externally
• Ability to operate standard office equipment including phone, fax, copier
• Ability to regularly travel throughout the year to the 5 northern counties of Idaho. Company car is available for use.

Employment is contingent upon successful completion of background check and proof of degree if required for this position.

Application materials include; resume, cover letter

Advertised: November 11, 2022 Pacific Standard Time
Applications close: