OFFICE SUPPORT ASSISTANT II part-time Kansas City

Hiring Department

Veterinary Medicine and Surgery

This position is located in Kansas City but managed by the School of Veterinary Medicine at Columbia Campus. For application questions please contact the Columbia Campus HR at 573-882-7976.

Job Description

Office Support Assistants provide all client services for the University of Missouri’s Veterinary Health Center in Kansas City, a small animal emergency hospital. The hospital is open nights, weekends, and holidays. Ability to work these hours is required

Responsibilities include but are not limited to: Answering all incoming phone calls. Greeting clients who have brought their pet for emergency care and collecting client and patient information. Entering patient information into electronic medical records system and checking patients into the hospital. Assisting with financing needs. Facilitating communication between clients and medical personnel. Discharging patients and collecting payments. Effectively and compassionately managing dynamic, potentially stressful client encounters. Working closely with veterinarians, veterinary technicians, and veterinary assistants to ensure compliance with veterinary business rules. Maintaining the general appearance of the waiting room and reception area as well as the cleanliness of the clinical treatment areas.

Although the front desk functions are a priority of the position, the Office Support Assistants will also be expected to assist the doctors and veterinary technicians as needed with patient evaluation and care.

Salary

Salary Range: $15.00/hour

Grade: GGS 004

University Title: OFFICE SUPPORT ASSISTANT II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

Monday - Friday 6pm - 8am and Saturday 12pm - Monday 8am.

Please note that shifts include Nights, Weekends and Holidays.

Shifts will be discussed during interview

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version