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Arizona State University
Tempe, Arizona
Posted Date
Oct 12, 2022

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Business Analyst - ERA


Arizona State University


Operations PMO


Campus: Tempe






Job Description


Would you like to join an exciting, innovative organization where you can feel inspired and empowered to be creative and contribute to solutions that improve the world? Consider joining the Knowledge Enterprise at ASU! We are currently seeking a Business Analyst to join the Operations Project Management Office.




In this position, you will analyze business systems and user needs for a core functional area and recommend solutions to improve processes and workstreams. This position will serve as the liaison between the business organization and the technology team to design new solutions as well as troubleshoot existing issues. You will identify requirements and specifications as well as develop and execute test plans as you work with teams to build, test, and implement solutions for our customers.




Working at ASU comes with more than just the pride of belonging to the most innovative school in the nation. An equal opportunity employer, we provide an environment for team members to grow both personally and professionally and offer a range of competitive benefits to ensure that you and your family receive the support you deserve.




Salary Range


$54,375 - $75,000 per year; DOE




Close Date






Essential Duties


  • Manages projects for a core functional area. Performs requirements analysis by conducting SME (client) interviews, requirements meetings, surveys, document analysis, business process descriptions, use cases, scenarios, and workflow analysis. Analyzes existing business processes. Informs requirements and solutions to automate workflows and business processes. Effectively communicates customer needs and requirements to cross-functional team members and management. Writes business process documentation, creates business requirements documents, technical specifications and risk analysis for assigned projects Under the direction of Project Manager, conduct meetings and presentations to review and validate findings.  Works closely with clients and facilitates decision-making by communicating across project teams and functional areas. Ensures solutions meet business needs and requirements through traceability and testing.  Creates user acceptance test cases and facilitates/ assists user acceptance testing. Works with Project manager and stakeholders to manage issues and risks, prepare and maintain implementation plans. Serves as liaison between the functional project team, the technology support organization, project stakeholders and users/business units.  Manages competing priorities.  Monitors deliverables and ensure timely completion of projects. Consults with Information Security team and PeopleSoft Security team to identify and/or develop roles specific to users and coordinates security design. Supports functional users in developing reports. 



Minimum Qualifications


Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.




Desired Qualifications


  • Minimum 6 months of related Business Analysis experience (1 year).  Experience in work that requires attention to detail and an ability to work independently.  Evidence of a certification in one or multiple RPA and/or other emerging automation/ cognitive technologies a plus. Experienced with SQL  Experience in identifying opportunities for innovation and offer new ideas (‘thinks outside the box’).  Experience in multi-tasking and managing shifting priorities and deadlines, with attention to detail and an ability to work both independently and in a team environment.  Must have excellent communication skills in both written and verbal English.  Demonstrated knowledge of higher education administrative systems and related business principles a plus.  Demonstrated knowledge principles and techniques used in performing analysis.  Demonstrated knowledge of automated and manual management information systems.  Demonstrated knowledge of forms design and procedures development.  Demonstrated knowledge of implementing software or custom systems in one or more of the following areas: Human Resources - HR, enterprise software solutions, SharePoint, email.  Experience in analyzing complicated problems.  Experience in creating conceptual solutions that are technically feasible.  Experience in clearly explaining concrete processes and abstract concepts both orally and in writing.  Experience in performing effectively as a member of a team.



Working Environment


Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer, bending, stooping, reaching and lifting up to 20 pounds. Ability to clearly communicate to perform essential duties. Regular review of completed tasks.




Department Statement


For the eighth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all eight years the category has existed.




ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit 




At Knowledge Enterprise and with Operations Project Management, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.




Working at ASU has additional perks and OUTSTANDING benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit analysis work OR, any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.




ASU Statement


Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.




ASU is a tobacco-free university. For details visit




Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.




Notice of Availability of the ASU Annual Security and Fire Safety Report


In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.




Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit




ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.




Background Check Statement


ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.




Instructions to Apply


Application deadline is 3:00PM Arizona time on the date indicated.




Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.




Resume and cover letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.




ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.




Only electronic applications are accepted for this position.




IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.




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