Dean College is a private, residential New England college
grounded in a culture and tradition that all students deserve the
opportunity to discover and exceed their greatest aspirations. A
personal and transformative community since 1865, Dean tirelessly
inspires our students to unimagined heights through personalized
support and integrated delivery of academic, co-curricular and
experiential learning. Our graduates are lifelong learners who
thrive in their careers, embrace social responsibility and
Recognized as a Top Regional College by U.S. News &
World Report for eleven consecutive years and named a College of
Distinction for six consecutive years, Dean serves
approximately 1,200 full-time students and 400 part-time students
and offers more than 50 combined bachelor's and associate degree
programs and specializations, as well as a robust schedule of
continuing studies, EMT and certificate programs throughout the
Dean College is perfectly situated in Franklin,
Massachusetts, which is conveniently located between Boston and
Providence, Rhode Island and is accessible to Boston by commuter
rail. The Dean College/Franklin station is only a five-minute walk
from campus. Approximately 87 percent of the College's student
population lives on campus.
Dean provides a supportive academic environment that thrives
on hands-on engagement and exceptional teaching. This
community-wide commitment of always going the extra mile for
students is known as The Dean Difference.
Outside of the classroom, students participate in 16 athletic teams
and more than 30 on-campus groups and organizations.
Ninety-six percent of our bachelor's degree students are
employed or enrolled in graduate school within 12 months of
graduation. Alumni are hard at work in top-ranked graduate programs
and are employed by organizations such as Universal Studios, Dell
Technologies, Liberty Mutual, Kraft Sports + Entertainment, the
Boston Ballet, and more.
What is The Dean Difference?
The Dean Difference isn't any one thing. It's not a program or a
professor. It's not a single class or a club. It's the way our
academics support networks and community overlap, interweave and
magnify each other. Our difference unites us. It's our secret
formula. It's the nucleus around which we orbit. It isn't one
thing, it's everything
Dean College invites applications for the position of
Registrar/Director of Institutional Research. Reporting directly to
the Vice President of Academic Affairs, the Registrar leads all
operations within the Office of the Registrar. The Registrar is the
official authorized keeper of all student records and related data,
maintaining accuracy, reliability, and integrity. This position
provides institutional data for internal and external reports. The
Registrar implements curricular and academic policies set by
faculty, and collaboratively manages all aspects of the class
scheduling and student registration processes with the Office of
Academic Affairs, the Center for Advising and Career Planning, and
other pertinent offices. The Registrar certifies students for
graduation and supports Commencement preparation. This position
also oversees transfer credit evaluations for new and current
students. The Registrar effectively utilizes software applications
to track student progress toward degree completion, to produce
reports, and to assist with daily operations of the office. This
position works closely with the Office of Academic Affairs,
including school deans and program coordinators; the Center for
Advising & Career Planning, including the success & career
advisors; the Center for Student Financial Planning & Services;
the Office of Admissions; and IT.
- Supervise staff in the Office of the Registrar - ensure staff
is trained and stays current on all changes to processes, systems,
and curricular and academic policies.
- Manage the building of the class schedule for each term -
working with Academic Affairs, school deans, program coordinators
and success & career advisors to ensure the accuracy of the
course schedule. Analyze and provide data to determine course
needs. Assigns courses to classrooms. Create Finals Week
- Maintain Degree Audit system that provides academic information
for current students.
- Complete final graduation audit for students receiving
- Ensure all final grades are recorded at the end of each
- Calculate end of semester standings. Notify students and
administrative offices of the outcome of the calculations for
Probation, Suspension, Dean's list, and President's List.
- Provide data for external reports, such as College Board and US
News &World Report, and others. Serve as keyholder for IPEDS
reports. Analyze college data to determine enrollment, retention,
and graduation rates. Provide annual updates to NECHE, Department
of Higher Education, NC-SARA, and other agencies.
- Ensures compliance with federal regulations, FERPA, VA
Benefits, National Student Clearinghouse.
- Implement college, State or Federal policies as they relate to
- Ensure student academic record integrity and security by
serving as FERPA compliance lead, applying state and federal
regulations to record management, monitoring access to student
records, and managing and evaluating record processing for
- Coordinate with Student Development and other offices regarding
campus opening and student check-in processes.
- Participate on Academic Council, Curriculum Committee, Academic
Standards Committee, Retention Management and Enrollment Committee,
Campus Operations Group, and Commencement Committee.
- Provides leadership in digital data management, and in the
selection, implementation, and integration of new systems critical
to the success of the office.
- Other related duties and projects as assigned.
- Master's degree in Education or related field from an
accredited institution required.
- Five or more years' experience working in a higher
education environment or similar field at the director level.
- Comprehensive experience of academic record keeping,
registration activities, commencement activities and protocols,
academic advising policies, transfer credit evaluation and
policies, curriculum management and development, enrollment related
trends and activities, budget planning and preparation, strategic
planning, goal setting and accomplishment, institutional
- Familiarity with and proficiency in various technologies
critical to record-keeping, such as student information systems,
database management, and Microsoft Office and related tools.
Familiar with Ellucian Colleague or comparable ERP system required,
experience with eTranscript providers is preferred.
- Knowledge of U.S. educational systems, credentials, and Family
Education Rights and Privacy (FERPA).
- Ability to collaborate effectively with college departments and
cross-functional teams. Strong interpersonal, oral, and written
- Detail oriented and able to work with minimal supervision; and
have demonstrated analytical, organizational, and customer service
- COVID-19 Vaccination and Vaccine Booster Shot required.
Dean College is an equal-opportunity, Title IX institution and
pledges to recruit, select and promote diversity by providing
equality of opportunity in higher education for all persons,
including faculty and staff with respect to hiring, continuation,
promotion, and applicants for admission, enrolled students and
graduates without discrimination or segregation.
The College is interested in candidates who have the
communication skills and cross-cultural abilities to maximize their
effectiveness with diverse groups of colleagues, students, faculty,
and community members. All employment decisions are made on a
Dean College does not discriminate on the basis of race, color,
religion, sex, sexual orientation, gender identity, national or
ethnic origin, age, disability, protected veteran status, genetic
information, or other protected classes under the law.
This nondiscrimination policy covers admissions, employment, and
access to and treatment in College programs, services, and
activities. A pre-employment background screen is required for all
Please submit your Resume/CV, Cover Letter, all unofficial
transcripts; and contact information of three references. (PLEASE
NOTE: Applications that are incomplete will not be considered).
Note: After submitting your resume/CV, the subsequent page gives
you instructions that enable you to upload your Cover Letter and
any additional documents.
See the FAQ for using our online system.
Please contact us if you need assistance applying
through this website.
Returning Applicants - Login to your Dean College
Careers Account to check your completed application or upload