System Analyst

Department:

Enterprise Information Systems

Requested Start Date:

November 1, 2021

Normal Work Schedule:

8:00 am – 4:30 pm Monday-Friday, some evenings and weekends required

Job Summary:

The Systems Analyst provides oversight of system design and data flow throughout the organization; assesses the effects of system changes and updates; writes new and updates existing software; trains new users, assigns work to programmers, programmer/ analysts, and operations staff; collaborates with department managers to meet system requirements, and troubleshooting.  May serve as a technical expert in providing optimal technical recommendations and solutions in a particular application or area.  Overall assignments are received from management, but the Systems Analyst exercises independent judgment in carrying out the work and achieving objectives.

Essential Functions:

• Installs, administers, and tunes multiple file servers running several different operating systems.  Administers ODS and Argos reporting tools.
• Develops Application Programming Interfaces (APIs), SQL queries, PL/SQL program units, Oracle forms and reports, and the integration of such structures with existing stored RDBMS packages, procedures and functions.  
• Trains staff and employees to use the computer system and its programs. 
• Administers day-to-day operations of servers, i.e. setting up accounts changing passwords, setting permissions, disk-quotas, patching, etc.
• Determines the best method for implementing requested changes to existing computing systems by analyzing the requested function in terms of their effects on current programs/systems.
• Researches, plans, installs, configures, troubleshoots, maintains, and upgrades software interfaces with the operating system. Analyzes and evaluates present or proposed business procedures or problems to define data processing needs.
• Provides for the maintainability of computer programs by creating program documentation and run instructions.
• Researches and recommends software development, purchase, and use.
• Diagnoses and repairs hardware problems on network file servers. Resolves programming issues by conducting a thorough analysis of the problems and employing appropriate debugging techniques and aids.
• Encourages the development of programmers by offering assistance in coding techniques and testing methods as appropriate, and by participating in training programs.
• Assures the availability of computer resources by managing recovery from data loss caused by events like power outages, hardware failures, etc. 
• Promotes the uniformity of the programming effort by contributing to and adhering to the department’s standard and guidelines.
• Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and other suggested training.
• Collaborates with other technical staff to ensure connectivity and compatibility between systems, and troubleshoot problems related to server connectivity and applications.
• Writes technical and user documentation as required.
• Conducts technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Work with and provisioning servers/resources in a virtualized environment.
• Documents the progress of projects and tasks using a ticketing system.
• Provides 24/7 technical support for servers and services.

Required Minimum Qualifications:

• Bachelor’s degree in Management Information Systems, Computer Science or related field. An equivalent combination of experience and training may be substituted for degree requirement 
• Two years experience in database application programming with fluency exhibited in at least three of the following: PL/SQL, SQL, Argos, Automic, HTML, ASP, .NET, JavaScript, XML, CSS, Java, Groovy, Grails, Oracle tools, or similar languages/tools.
• Two years experience with relational databases and SQL is required.

Preferred Qualifications:

• Experience with Banner ERP system

Required Documents:

1. Cover Letter
2. Resume
3. Transcripts

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Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.