TRIO Educational Opportunity Centers College Transition Coach-CARES

Program Name: TRIO Educational Opportunity Centers- CARES

Position Title: College Transition Coach II (Part-Time)

Program Overview

The Educational Opportunity Centers (EOC) program is a TRIO Program funded by the US Department of Education. EOC provides counseling and information on college admissions to qualified adults who want to enter or continue a program of postsecondary education. The program also provides services to improve the financial and economic literacy of participants. An important objective of EOC is to counsel participants on financial aid options, including basic financial planning skills, and to assist in the application process. The goal is to increase the number of adult participants who enroll in postsecondary education institutions.

The EOC Career and Academic Readiness for Educational Success (CARES) program at the University of Central Oklahoma that provides services to participants in the Oklahoma City Metro and surrounding areas. A valid driver’s license is required, as well as transportation and/or the ability to travel to and from community partner locations.

22 hours per week Monday - Friday. Primarily looking for afternoons and evenings 12pm - 8pm. Flexibility offered within this timeframe. Some weekends.

This position is a grant-funded position which can be renewed yearly for up to 5 years but is not guaranteed. This grant cycle ends August 31, 2026.

Position Overview

Collaborates with community stakeholders to design, develop, and implement new programs and adapt existing programs/courses/support services to increase the number of participants completing their secondary credentials, post-secondary application, and FAFSA documents. Identify areas of needed change that would increase participant engagement in a continuous improvement environment. Serve as a clearinghouse for information on developing a customer service culture in higher education. Performs need-assessment, planning, data collection, and analysis to make continual improvement to on-going program activities. Design and implement evaluation and follow-up studies to determine the effectiveness, performance, and future needs of programs. Drivers 15 passenger vans to transport participant to program events.

Department Specific Essential Job Functions

Report participant progress to the Program Manager and Project Director. Thoroughly document participant status changes and update the BLUMEN system. Create curriculum for participant training components. Provide services to participants, which will include information dissemination, and assisting with the completion of applications for admissions, financial aid, and enrollment. Participate in staff development and training opportunities. Develop relationships with community stakeholders by attending applicable events both during and outside business hours.

Qualifications

Qualifications/Experience Required

An Associates Degree or 90 + college credit hours completed in education, counseling, or related field or 3+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Familiarity with services provided to high-need populations, and background similar to the target population.

Qualifications/Experience Preferred

Bachelor’s degree in education, counseling, or related field. Fluent in Spanish (read, speak, write). Military veteran experience.

Knowledge/Skills/Abilities

Strong written, oral, organizational, communication skills and problem-solving skills. Must be detail-oriented. Experience working in post-secondary education settings. Demonstrated ability to work well with diverse adult student populations. Ability to work well with peers, supervisor, faculty, staff, student, and adult populations. Ability to maintain confidentiality.

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions