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Systems Analyst

Job Summary

Reporting to the Associate Dean for Undergraduate Studies and Student Success and receiving work lead direction from the Sr. Systems Analyst Lead, the Systems Analyst is responsible for implementing and maintaining cost-effective, reliable college-wide computing systems, including end-user desktops, laptops, and tablets (Windows, Mac, Android, local equipment, etc.), the network resources (active directory, network equipment, shared folders, etc.) and administration of Azure cloud technologies (AVD, InTune, Office 365 etc.). The incumbent makes recommendations and helps provides specifications for procurement, installation, support, and maintenance of all requisite hardware and software for the College and makes recommendations for all Engineering departments; maintains operational policies, procedures, and practices necessary for reliable delivery of computing services; coordinates technology projects with the appropriate faculty, staff, and students and SJSU Central IT; builds consensus and solicits input when making significant changes, and maintains good channels of communication in terms of decisions and policies associated with the delivery of technical services within the college. The Analyst provides support through example and leadership to peers, faculty, and fellow staff members. Develops and implements requests and proposals for acquisition of equipment, software, supplies, and services. The Analyst keeps abreast of the latest of the latest developments in various fields related to computing and in particular to desktop support in private and public clouds (VMware and Azure AVD). The Analyst provides updates to the Director of Engineering Computing Systems on the status of computing and desktop support within the College. The Analyst develops and maintains databases, records, documents, and files associated with lab and desktop systems.

Key Responsibilities
  • Develop, implement, and maintain computer desktop and lab environments for the College of Engineering
  • Evaluate college-wide facilities and equipment
  • Maintain operational policies, procedures and practices necessary for reliable delivery of services, applications and coordinate technology projects with the appropriate other SJSU and COE Technical staff, faculties and students
  • Plan, design, procure, and implement upgrades and ensure faculty and staff computer configurations are relevant to and adequately support job requirements
  • Create, administer, and maintain application servers that allow faculty and staff to save and print files, as well as access software applications in a secure environment
  • Administer local web and database servers that support engineering web environment
  • Diagnose and repair software/hardware failures
  • Train college department technicians and student assistants on standards and best practices
Knowledge, Skills & Abilities
  • Thorough knowledge of a comprehensive array of computer hardware and peripherals
  • Working knowledge of the following Operating Systems: Microsoft Windows 7/8/10, Apple OSX, Linux, and Microsoft Server 2012R2/2016/2019
  • Thorough knowledge of security access and network protocols such as TCP/IP, DHCP, DNS and VPN
  • Ability to complete large complex projects with strict time constraints; ability to analyze and organize large complex projects and prioritize subtasks; ability to develop methodologies that enhance utility and operation of computer systems
  • Understanding of Cloud-based Virtual Desktop Infrastructure (Azure)
  • Working knowledge and experience using automation tools such as Ghost Enterprise, CloneDeploy, Microsoft Intune & WDS; ability to develop and use strategies for the automation of configuration and administration of large numbers of computers
  • Familiar knowledge of BigFix, Qualys, InfoBlox
  • Ability to effectively and quickly troubleshoot minor to complex operating system, software and hardware failures and take appropriate corrective actions and/or develop sound workarounds
  • Knowledge of adult learning methods and documentation standards; strong written and oral communication skills
  • Scripting languages such as PowerShell, Python
  • Extensive knowledge of and proficiency in installing, configuring and troubleshooting computer hardware and peripherals
Required Qualifications
  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Five years of experience supporting information systems and technology
Preferred Qualifications
  • Bachelor’s degree (or higher) in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Azure certifications such as AZ-900, AZ-104, AZ-500, SC-300, SC-100
  • Experience with Desktop Support
  • Experience with non-persistent & persistent computing environments
  • Experience with Active Directory management (users, groups, GPO…)
  • Experience with System Image Deployments
  • Five plus years of Server Administration in an enterprise Windows and/or Linux environment (with 300+ managed systems)
  • Experience with administration of Azure AD, Office 365, Azure AVD and InTune applications
  • Minimum of two year of experience in design, implementation and operations of the Public Clouds (AZURE preferred)


Classification: Information Technology Consultant - Expert
Anticipated Hiring Range: $7,600/month - $8,169/month
CSU Salary Range: $6,686/month - $12,947/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: October 7, 2022 through October 24, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: October 07, 2022 (9:00 AM) Pacific Daylight Time
Applications close:

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