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Program Coordinator I - Social Media, Video, Orientation

Utah State University
Utah, United States
Salary Not specified
Posted Date
Oct 7, 2022
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Program Coordinator I - Social Media, Video, Orientation

Requisition ID: 2022-5740
# of Openings: 1
Location: US-UT-Logan
Category: Student Programs & Services
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Executive Vice President
Department: Student Achievement Collaborative
Advertised Salary: $36,000 and excellent benefits

Work in a highly collaborative office that oversees orientation and transition programs for incoming students at Utah State University. This position reports to the Assistant Director of Student Orientation and Transition Services. The main two components of this job include:
  1. developing and maintaining departmental social media, video production and departmental branding in collaboration with the University Marketing and Communication team, and
  2. programming on-campus orientation for both domestic and international students in collaboration with the Office of Global Engagement and Event Services.


  1. Oversee department social media accounts including Instagram, YouTube, and the Aggie New Student Podcast.
  2. Oversee department video content creation for both social media and orientation modules.
  3. Collaborate with SOTS staff to maintain website continuity, accessibility and overall office branding.
  4. Ensure the quality of orientation materials (table, atmosphere, promotional materials) are in line with university brand, SOTS branding, and yield initiatives.
  5. Collaborate with university stakeholders to ensure system-wide orientation objectives are met, and that students receive specific information relevant to them as an incoming international student (Office of Global Engagement, International Recruitment, Dining, Housing, Advising, Public Safety etc.)
  6. Oversee the logistics of the orientation programming, on-boarding process, communication, and assessment for Logan international undergraduate students.
  7. Collaborate with the Assistant Director to assist with the planning, logistics, and assessment of on-campus orientation programming for first-year domestic students.
  8. Assist with the selection and training of the orientation leaders (A-Team).
  9. Maintain registration functions and generate data and reports when needed.
  10. Assist with various other programs, such as Parent Orientation, Parent and Family Weekend, A-Day, and various recruiting events.
  11. Maintain departmental websites regarding international orientation, arrival, and onboarding.
  12. Work closely with the Associate Director to help maintain orientation module content (INTL, IELI, and Study Abroad member groups).
  13. Assist with the planning and execution of the USU 1010 Connections course (luminary vision, planning, branding, logistics).
  14. Other responsibilities as assigned or needed in service of the overall enrollment plan.

Minimum Qualifications
  1. Associate degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent combination of education plus experience is required by the start date (which could be as late as Dec 2022)
  2. Exceptional listener and communicator who effectively conveys information verbally and in writing to both small and large groups
  3. Experience with media content creation

Preferred Qualifications
  1. Experience with project management, event logistics, and planning
  2. Experience working with international students or people from other cultures
  3. Specific experience with Instagram, YouTube, and other emerging social media
  4. Experience with printed and online publications and branding
  5. Experience working in orientation or advising at a college or university
  6. Experience providing customer service via phone, Zoom, and/or email
  7. Familiarity with Utah State University student services, academic policies and procedures, and student resources or familiarity with supporting college students
  8. Proficiency in Adobe InDesign, Photoshop and/or Illustrator, Premiere Pro, Audition, etc.
  9. Experience with Banner INB and SSB, CRM programs, and Omni CMS, and the willingness to learn additional software programs
  10. Demonstrated supervisory or leadership experience

Knowledge, Skills, and Abilities:
  1. Ability to build trusting relationships with customers and coworkers
  2. Ability to adapt to changing conditions or work assignments, which include working occasional nights and weekends
  3. Acute attention to detail
  4. Ability to manage data, run reports, and analyze trends
  5. Ability to maintain current knowledge of social media and marketing trends

Required Documents
Along with the online application, please attach:
  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Name and contact information (including email) of three professional references to be entered at the beginning of your application in the Candidate Profile
  3. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary
$36,000 and excellent benefits

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights
Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner,, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner,, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481,

U.S. Department of Education, Denver Regional Office, 303-844-5695,

*updated 11/2022

To apply, visit
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