The Assistant Dean of Administrative Operations (AO) for Dietrich
College directs the day-to-day operations of the college with
oversight to coordinate the operational workflows, staffing and
organizational development. The Assistant Dean of AO assesses
college workflows for opportunities to improve efficiency and
consistency and leads change. Assesses staffing for opportunities
to expand and contract staffing of particular functions across the
college. Creates and leads implementation changes.
The Assistant Dean of AO functions at a strategic level across the
college to lead the college’s faculty and staff supervisors in
human resources practices that help create and sustain a cohesive,
high-performing organization and works closely with the Human
Resources team assigned to the college. The Assistant Dean of AO
reports directly to the Dean, is a member of the Dean’s Cabinet and
serves as the college’s primary representative to the university’s
Administrative Leadership Group (ALG). Dietrich College financial
operations are $73M including $19M of research dollars. The college
population includes 212 faculty FTEs, 158 staff FTEs and 316
graduate student FTEs.
Your core responsibilities will include:
Directs the day-to-day operations of the college with oversight
to coordinate the operational workflows, staffing and
Assesses college workflow and staffing. Creates and leads
implementation plans for improving college workflow and the
- Reviews college’s administrative compliance with government and
regulatory requirements. Creates, recommends and implements college
procedures in consultation with the Dean. Communicates these
procedures to the department constituents.
- Anticipates and manages the impact of central university
administrative policies on the college. Develops and implements
procedures. Problem solves issues regarding governance,
administrative, and personnel policies.
Leads the college’s faculty and staff supervisors in human
resources practices that create a high-performing
- Assesses college workflows for efficiency and consistency in
process. Collaborates with the Assistant Dean of Information
Technology and Operations to develop technology-based solutions to
improve operational workflows in response to assessment
- Assesses the current staffing structure for opportunities to
expand and contract staffing of particular functions across the
college. Collaborates with the Director of Financial Planning and
Analysis on the cost/benefit analysis of operational changes to
ensure that the staffing and operational functions remain within
the college funding allocation and financial resources and
collaborates on the Provost’s position control report.
Serves as the primary liaison between the university’s
administrative leadership and Dietrich College.
- Develops career paths for Dietrich staff to improve retention.
Recommends staff training and development programs to college
leadership, department heads, faculty, and staff supervisors.
Engages with the Office of Human Resources’ (OHR) Professional
Development Services team to identify and implement college-wide
staff training and professional development programs in work
functions, team building and leadership development, i.e. Tableau
training, Leadership Development Initiative (LDI) program.
Collaborates with the Associate Dean of Diversity, Equity,
Inclusion and Belonging (DEIB) on creation of ongoing professional
development to improve awareness of DEIB in the workplace.
- Directs the college’s performance management process. Coaches
supervisors and leads staff on effective performance management
strategies. Leads the college implementation of goal setting.
Collaborates with the Dean on calibrating the performance
evaluations across the college. Serves as the merit facilitator in
the college and advises the Dean on all aspects of the merit
process in Workday and the merit process that occurs outside of
- Coaches all college supervisors regarding issues of:
recruiting, reclassifications, mid-year salary adjustments,
performance improvement plans. Shepherds all staff changes through
their proposal, justification and approval by the central
- Promotes the mission, identity and strategic initiatives of
Dietrich College within the university, the college and beyond the
- Serves as the Dietrich College approver of Workday transactions
and approves other college activities, i.e. Disaster
Recovery/Business Continuity Plans.
- Represents the college at university meetings of the
Administrative Leadership Group (ALG), Academic Business Managers
Council (ABMC), Academic Leadership Forum (ALF) and HR Ambassadors.
Serves as the college contact for central university offices.
- Maintains dotted-line supervision of the department business
managers. Serves as a resource for the business managers. Leads
implementation of university policies and procedures by liaising
with the business managers. Leads the twice-monthly business
Flexibility, excellence, and passion are vital qualities within
Dietrich College. Inclusion, collaboration and cultural sensitivity
are valued competencies at CMU. Therefore, we are in search of a
team member who is able to effectively interact with a varied
population of internal and external partners at a high level of
integrity. We are looking for someone who shares our values and who
will support the mission of the university through their
You should demonstrate:
- Strong oral and written communication skills
- Proven Project Management Skills
- Analytical skills
- Maintain confidentiality
- Bachelor’s degree; Master degree preferred
- 8-10 years of relevant work experience; preferred experience in
Human Resources and organizational development; knowledgeable of
relevant employment and labor laws
- Experience managing projects and processes
- Experience in academia is a plus!
Are you interested in this exciting opportunity? Apply
CMU’s COVID-19 Vaccination Requirements:
- Successful background check
As a condition of
employment, Carnegie Mellon University requires all staff and
faculty working in the United States to be fully vaccinated,
including a booster when eligible, against COVID-19. Prior to
commencement of employment, new hires in the United States must
provide proof of vaccination or obtain an approved exemption.
(Exemptions may be requested for medical reasons or for religious
or strong moral or ethical conviction.) Those granted an exemption
must comply with all applicable COVID-19 mitigation requirements.
The most up-to-date information on CMU's COVID-19 mitigation
requirements can be found here: Minimum Requirements to Return to Campus
Program, Project and Operations Management
Staff – Regular
Full Time/Part time
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