Per Diem Office Manager (Health Services)

Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,400+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields.   

Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values the diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes (“Light and Hope”), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.

The Office Manager is responsible for a wide variety of administrative duties that facilitate the operations of the Department of Health Services. This position interacts with students in a highly sensitive environment while maintaining confidentiality.

Essential Duties & Responsibilities

• Answer telephones, take messages, schedule student appointments, and provide general administrative support to office medical personnel.
• Greet students arriving at the clinic; exercise discretion to assign or re-assign the priority in which students are seen, if needed.
• Support, embrace, and respect diversity; seek out programs and professional development opportunities to increase awareness and understanding of topics related to diversity and inclusion.
• Maintain students’ rights to privacy and confidentiality. Is discreet in all communications.
• Comply with the Massachusetts Department of Public Health mandates related to required immunizations.
• Communicate with students about the need for and ramifications of non-compliance.
• Maintain and secure all student medical records in compliance with state and College retention schedules.
• Follow policies and procedures; complete administrative tasks accurately and on time; support College’s Catholic mission, goals, and values.
• Work in conjunction with Student Accounts ensuring compliance with Massachusetts mandated student insurance requirements. Maintain the insurance card file. Act as primary liaison with School Health Insurance Plan representative. Have a working knowledge of both the plan and brochure.
• Maintain records on insurance payments and subscribers. Meet with insurance personnel when necessary.
• Assist students and their families in resolving insurance billing questions and issues.
• Handle insurance inquiries with insurance agencies.
• Initiate and follow reviews on questionable insurance payments.
• Complete and maintain reports, schedules, and statistics related to the operation of the Health Services Department.
• Hire, train, and supervise work-study student(s).
• Maintain the inventory of all office and health supplies. Is attentive to expiration dates.
• Monitor and maintain department budget.
• Other duties as assigned.

Education & Experience

An Associate’s Degree and two years of medical office experience are required.

Interested applicants should submit a cover letter and resume, via the URL link:

https://jobs.stonehill.edu/postings/23154

Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Stonehill College is an equal opportunity employer committed to diversity.