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International Service Coordinator (Staff Assistant)

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About Massachusetts College of Liberal Arts:

At MCLA, we're here for all - and focused on each - of our students. As a 2023 Top Ten Public College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.

Job Description:

Massachusetts College of Liberal Arts (MCLA) is seeking an International Services Coordinator. The International Services Coordinator is responsible for supporting international students, students studying abroad, and international faculty on the MCLA campus. The coordinator manages international student exchange and affiliated programs (inbound and outbound) and supports student advising, program promotion, and pre-departure and re-entry programming. The coordinator maintains relationships with international partners, supports faculty led trips abroad, and organizes and promotes events celebrating our international community. The coordinator also serves as the Primary Designated School Official (PDSO) registered with the US Immigration and Customs Enforcement Agency and must be a US citizen or permanent resident.

Summary of key responsibilities
  • Administer all aspects of study abroad programming and provide administrative and logistical support for international educational programs and initiatives, including National Student Exchange.
  • Address student inquiries regarding study abroad program opportunities, requirements, curriculum options, grants, and application and visa processes.
  • Respond to inquiries from current and potential international students relative to logistical, transportation, cultural and other matters.
  • Collect and maintain SEVIS and international student and visiting scholar records. Ensure all documentation meets related regulatory requirements.
  • Assist international students and visiting scholars with all aspects of the pre-arrival process including the visa application process and analysis of supporting documentation.
  • Support international faculty on transition to MCLA and assist HR on visa and permanent resident applications.
  • Coordinate student pre-departure processes including visa application processing, health and safety education and re-entry documentation requirements.
  • Plan events that highlight and support MCLA's international community and promote international programs and faculty led trips.
  • Recruit, hire, train, and evaluate performance of work-study students.
  • Remain current on developments, best practices, and trends within the field of international education, cultural affairs, and immigration laws.

  • Bachelor's Degree required, Master's Degree strongly preferred, with 2-5 years of experience in higher education, preferably with an emphasis in international education.
  • Must be U.S. citizen or U.S. Permanent Resident and meet DHS/DOS criteria as PDSO.
  • Demonstrated knowledge of immigration and related visa laws and regulations.
  • Experience working with diverse populations.
  • Proficiency in Microsoft Excel, Outlook, PowerPoint, Word, and other related software.
  • Candidates should have the ability to work independently and as part of a team, exhibiting strategic thinking, sound judgment, initiative, and flexibility.
  • Excellent written, oral, interpersonal, and verbal communication skills.

Additional Information:

This is a full-time, benefited position in the APA bargaining unit. The salary range for this position is $50,000-$55,000.

Application deadline has been extended to November 30, 2022.

It is the policy of Massachusetts College of Liberal Arts that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine, including booster, is required of all individuals hired by MCLA, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources.

Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any education program or activity that they operate, which extends to admission and employment at MCLA. MCLA is required by Title IX of the Education Amendments of 1972 ("Title IX") to not discriminate in such a manner. Inquiries about the application of Title IX may be directed to each respective MCLA's Title IX Coordinator, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.

Christopher Hays
Interim Title IX Coordinator and Equal Opportunity Officer for Employees
Phone: (413) 662-5597
Mailing Address: 375 Church Street, North Adams, MA 01247

U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172

Application Instructions:

Interested candidates must apply electronically and should submit a letter of interest and resume by clicking on the APPLY NOW button below.

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