SUPPORT SYSTEMS ADMINISTRATOR

Hiring Department

Division of Information Technology

Job Description

This position will require numerous advanced technical abilities to assist in automating technology for IT across campus. Extensive knowledge of Microsoft Endpoint Management, specifically Config Manager, Operating System Deployment, and PowerShell is required. Additionally experience with cloud services such as Intune, Autopilot, AWS, and Azure is helpful. These skills will be utilized across the enterprise environment to benefit students, faculty, and staff.

Other necessary skills include Group Policy, advanced Windows desktop knowledge, experience with unattended software packaging and deployment, and basic networking functionality. Familiarity with print servers and experience with virtualization is a plus.

In addition, a qualified candidate should be able to research, test and create implementation plans for new technologies in both hardware and software. They should be able to maintain an advanced knowledge of new products, upgrades, technologies, and their benefit to campus wide deployment initiatives; participate in alpha or beta testing of new products as assigned.

Salary

$48,000 - $67,000 Commensurate with experience

Shift

Monday - Friday, 8am - 5pm

Minimum Qualifications

Bachelor’s Degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary. 2-3 years’ experience working on Windows, Mac, or Linux operating systems. Broad range of LAN and desktop knowledge skills. Expansive knowledge of desktop/workstations hardware/software/operating systems (configuration and connectivity). Excellent technical knowledge and aptitude in the areas of networks, network topologies, network file servers, applicable software, and troubleshooting techniques. Familiarity with systems administration and security principles. Familiarity with enterprise management technology for Windows and Macintosh platforms. Familiarity with Active Directory and Exchange. Familiarity with installation, maintenance and support of wireless technologies. Practical knowledge writing in one or more programming languages for multi-use/multi-tasking environments. Strong verbal and written communication skills sufficient to interact with a variety of users and other technical staff. Strong customer service skills.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice President of Human Resource Services/Affirmative Action officer at 573-882-7976 .

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

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