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Latino Outreach and Retention Manager

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Position Information

Posting Number:

Position Type:

Special Notes to Applicants:

LBCC values a work life balance. Here are some benefits of working full-time at LBCC :
  • 248-day work year (Fridays off in July and August and a week off at the end of December)
  • Twelve paid holidays per year
  • Accrual of two days of paid leave (vacation) per month
  • Accrual of eight hours of sick leave per month
  • Tuition waiver for you and your dependents
  • Medical, dental, vision insurance for employee and dependents
  • Employer paid contribution of $2,400 per year to a tax sheltered annuity
  • Public Employees Retirement eligibility after 6 months ( LBCC pays the six percent employee contribution)

As a condition of employment, all new employees are required to be compensated via direct deposit.

LBCC is an Equal Opportunity Educator and Employer.

LBCC is committed to the principles of Pay Equity. Management/exempt starting salaries normally fall toward the lower end of the range and are dependent on experience.

Position Title:
Latino Outreach and Retention Manager

Employment Requirement

Institutional Equity, Diversity & Inclusion

Albany Campus, Albany, OR

Job Summary:

Under the direction of the Chief Equity Officer & Executive Director of Institutional Equity, Diversity & Inclusion, the Latino Outreach and Retention Manager plans, organizes, and manages the college’s strategic goals related to outreach and retention of the regions Latino high school students, current LBCC Latino students, and institution’s Latino stakeholder groups. Manages marketing and promotional events and promotes college relations and services to advance the post-secondary attendance and degree completion among the Latino community. The Outreach and Retention Manager oversees day-to-day operations of the Equity, Diversity & Inclusion Center; provides supervision to the Equity, Inclusion & Diversity Program Assistant and student staff; and collaborates closely with LBCC Enrollment Services, and other key departments to fulfill the college’s goals for improving Latino college participation and completion.

Required Qualifications:

Education and Training: Bachelor’s degree in Higher Education Administration or Higher Education Leadership, Human Development, Counseling, or fields directly related to this position is required; OR a combined equivalent of education and experience that enables full performance of all aspects of the job.

Experience: A minimum of four years’ full-time work experience in relation to diversity efforts, program administration, community organizing, academic/student/multicultural affairs, or related subject matter expertise in equity, diversity, and inclusion is required. Must have evidence of a demonstrated ability to build relationships through community outreach and engagement. Requires training and/or experience coordinating and providing academic support through programming and advising services. Requires strong analytic and problem-solving skills and experience.

Knowledge, Skills and Abilities: Requires fluency in oral and written Spanish and English. Demonstrated experience in recruiting, advising, mentoring, and retaining students, clients, employees, or volunteers from Latino populations. Requires knowledge and skills in communicating and working effectively within Latino communities, and a thorough understanding of the developmental needs of Latino students attending high school and college, and of multicultural issues in secondary schools, on college campuses, and the transition between high school and college. Must have demonstrated ability to develop program outcomes and facilitate workshops, and experience in planning and implementing college preparation programs for high school, middle school, and/or college students. Requires the ability to interpret college enrollment policies and to explain the rationale behind policies for prospective and current students and their families, ensuring their understanding of expectations and requirements. Requires excellent written and oral communication skills and the ability to resolve conflicts within groups and/or between groups. Must be able to communicate effectively with students, families, staff, and faculty from diverse backgrounds and cultures. Requires strong organizational skills, the ability to set work priorities, complete administrative processes, meet deadlines and manage workload.

Must be able to independently perform the duties of the position efficiently and effectively. Requires the ability to prepare routine or customized reports, correspondence, or materials using word processing, database or social media applications. Requires the ability to interpret and apply federal and state regulations and policies and college rules, as well as those procedures of the admissions and records department. Must be able to prioritize and plan work in order to perform in a frequently fast-paced environment. Must be able to develop and maintain web pages. Requires the ability to quickly learn new software and evaluate online tools. Must be able to communicate with a wide range of contacts in a courteous manner over the phone and in person. Requires the ability to develop and make public presentations. Must be able to effectively address the needs of prospective students with a wide range of goals, skills, and demographics. Must be able to work effectively and respectfully in a team environment with individuals of all cultures, backgrounds, perspectives, and abilities.

Preferred Qualifications:

Physical Requirements and Working Conditions:

Work is typically performed in an office setting with little or no exposure to health and safety hazards. Requires frequent travel using personal vehicle within Linn and Benton Counties and some overnight travel throughout the state, typically in fall and spring. Some weekend and evening work is required. Extensive time is spent working at a computer.

Must be able to operate computer and other office equipment. Must have visual acuity to read words and numbers. Must be able to communicate effectively in person, over the phone, and to groups of up to fifty without a microphone. Requires the ability to lift and carry medium to light weight objects (up to 50 lbs.), must be able to load and pull handcart of boxes with total weight of less than one hundred pounds for small to moderate distances. Must be able to sit and stand at recruitment tables on gym floors for up to four hours, and lift and carry large display boards.

Essential Duties:

Responsible for all aspects of program development related to the retention, progression and academic success of Latino/Hispanic students by leading and designing programming to foster successful transition for Latino students at all levels including first-year and continuing students.

Oversees and manages the day-to-day operations of the Equity, Diversity & Inclusion Center.

Builds relationships with students to guide them to appropriate resources in a timely manner. Develops programs that engage Latino students with campus resources, co-curricular activities, leadership opportunities, and peer support opportunities.

In collaboration with the Chief Equity Officer & Executive Director of Institutional Equity, Diversity and Inclusion, the Vice President of Academic and Student Affairs, and the Office of Enrollment Services, designs and coordinates strategic Latino student recruitment goals and plans.

Consults with Chief Equity Officer and Executive Director of Institutional Equity, Diversity & Inclusion, the Vice President of Academic and Student Affairs, the Vice President of Finance and Operations, Deans and Directors to develop language and culturally appropriate promotional materials, including view-books, media advertising, and recruitment fair promotions.

Advises the Chief Equity Officer & Executive Director of Institutional Equity, Diversity and Inclusion on Latino recruitment and outreach trends, efforts by other schools, prospective student feedback about LBCC, and inquiry trends. Interprets data from Banner, community, state, and institutional data sources. Prepares annual recruitment effort report and recommends recruitment strategies to the Chief Equity Officer. Assists the Chief Equity Officer with budget development.

Manages all pre-college workshops for Latino high school students interested in LBCC programs.

Implements formative and summative evaluation of the program effectiveness of recruiting and retention strategies. Monitors and reports on pre-college and community trends that influence outreach and retention efforts.

Provides direct supervision and performance evaluations to the Equity, Inclusion & Diversity Program Assistant and student staff

Collaborates with existing college programs and other services such as: OSU TRIO /Upward Bound, LSAMP / STEM, DPP / OSU CAMP, GED, ELA, etc.

Provides leadership for the successful implementation of the program, coordinating with additional instructors/staff, as needed.

Performs other related duties as assigned.

Applicant Instructions:

Please complete the online application and upload or attach the following required documents:
  1. Resume
  2. Cover Letter
  3. Academic Transcript (if needed to meet min qualifications)

Transcripts from institutions outside of the United States must be accompanied by an international credential agency evaluation. Click here for a list of agencies who perform these services.

When a degree is required for the position, the successful candidate will be required to submit official transcripts within 30 days of their hire date.

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

U.S. Veterans must attach proof of honorable discharge (Form DD-214, Copy 4) to their application to qualify for veteran’s consideration.

Proposed Start Date:

Number of Days per Year

FTE Load


Full-time or Part-time
Full-time, Fiscal Year (Management/Confidential with Benefits)

Number of hours/week:

Work Schedule:
8-5 M-F

Posting Date:

Closing Date:

Open Until Filled:

Salary Grade


Salary range is $61,753 – $86,628 for a 248-day annual schedule plus comprehensive benefits . Salary will be prorated for remaining days in the fiscal year.
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position? Please select one.
    • Latinos in Higher Education
    • HERC-Higher Education Recruitment Consortium
    • Chronicle of Higher Education
    • State Employment Department
    • LBCC Employment Opportunities Website
    • LinkedIn
    • Other, specify below
  2. If you selected other above, please specify the website or other resource from which you learned of the position.

    (Open Ended Question)

Required Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Academic Transcript
  2. U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4
  3. Academic Transcript 2
  4. Academic Transcript 3
  5. Academic Transcript 4

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