519594 - Director of Academic Advising, Operations and Innovation

519594 - Director of Academic Advising, Operations and Innovation

Classificaiton: Administrator II
Department: Academic Advising Center
Sub-Division: Student Success
Salary Range: Salary commensurate with experience and qualifications (Anticipated hiring range is $7,000 - $9,500 per month)
Appointment Type: At-will
Time Base: Full-Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
We are seeking an exceptional individual to join our Academic Advising leadership team and be part of a team of Directors as leaders and mentors of the college-based advising teams. The Director of Academic Advising will lead two college advising teams focused on delivering equitable, top-notch advising for all new and continuing students. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student.

Reporting to the Assistant Vice President of Academic Advising, the Director of Academic Advising, Operations and Innovation will be part of a team of Directors as leaders and mentors of the college-based advising teams. The team of directors, working collectively, will implement the vision, goals, and objectives of Academic Advising at California State University, Fullerton. At Cal State Fullerton, the Division of Academic Affairs empowers students to fulfill their academic goals and pursue their personal purpose and professional aims.

In conjunction with college leadership, the Director of Academic Advising, Operations and Innovation ensures all students will be successful in navigating their academic journey, starting at matriculation through graduation. The Cal State Fullerton academic advising enterprise is a critical unit in the university's objective to eliminate inequities in student success outcomes. Partners with colleagues to influence the strategic implementation of student success initiatives and enrollment management strategies of the university.

Staff members of two college-based Advising Teams will report to the Director of Academic Advising, Operations and Innovation, who will collaborate with Associate Deans, college Advising Team members, faculty academic advisors, and other advising/counseling professionals to identify and implement strategic interventions and programs so that all students will achieve their goals to succeed academically and personally. In supervising professional academic advising staff members in the Advising Teams, the Director of Academic Advising, Operations and Innovation is responsible for the development of the professional advising staff. In addition, other duties as assigned.

In addition to leading two college-based advising teams, this role will focus on the Operations and Innovation strategic area of the academic advising practice, which collaborates with university and college leaders to provide strategic oversight for space planning, information technology, communications, and special projects. Supports the academic advising practice campus-wide through the development, on-going maintenance, efficiency, and innovation of enterprise operations. Establishes a strategic direction for communication activities, develops content, and implements identified strategies to ensure efficient, timely, and accurate delivery of messaging that supports the university's advising, retention, and graduation goals.

The Director of Academic Advising, Operations and Innovation (1) collaborates with IT and participate in the campus community and committees that utilizes the academic advising technology tools, (2) identifies and implement project management tools and strategies to track, plan and execute a variety of initiatives, priorities, and events, and (3) supervises and manages the operational strategies of the university's academic advising unit, continuously identifying opportunities to remove barriers to student success and to improve comprehensive advising services to students. Other duties as assigned.


Essential Qualifications:
Master’s degree from an accredited college or university in higher education leadership, college student development or a related field. A minimum of five years of increasing coordinator and/or managerial responsibilities, in a higher education environment. Strong understanding and experience in contributing to complex, dynamic academic advising and/or student success programs in Minority Serving Institutions (e.g., HSIs, HBCUs, and AANAPISIs), and/or in programs to advance the academic success of first-gen students and underrepresented students. Demonstrate exemplary professionalism (to include appropriate confidentiality), commitment to equity and inclusion, lifelong learning, and self-professional development. Demonstrated ability to work effectively with a wide range of constituencies in a diverse community. Excellent written and verbal communication, ability to communicate to a variety of audiences using multiple channels of communication, develop and deliver presentations. Ability to lead and manage multiple projects and prioritize short- and long-term goals and responsibilities with frequent interruptions.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Earned doctorate in a field relevant to this role from an accredited institution. Knowledge of advising multiple majors, colleges, and schools. Familiarity with professional, global industry advising standards and best practices. Proven skill in evaluating academic records. Knowledge of academic program administration and career counseling principles. Experience with data analytics and technology tools as they relate to planning, data-driven program development and assessment such as Educational Advisory Board, Tableau, Canvas, and PeopleSoft. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to make administrative/procedural decisions and judgments. Ability to maintain confidentiality and spirit of teamwork and adaptability to change, fostering a cooperative environment. Ability to select, supervise and train represented and non-represented staff including, organizing, prioritizing, and scheduling work assignments and assessing performance. Knowledge of educational theory and principles and experience in practical application of advising techniques. Knowledge of research-based evidence and frameworks about underrepresented students’ trajectories and experiences in higher education.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

This position will remain open until filled; but only those applications received by November 10, 2022 will be assured full consideration.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b!!gf3vtazamgbm8a!kalyyvf_oyavake6kmvkgvvmlsxbfidlr7t8x7ibay_eudbcoyy3z4np_nysdrowj02z%24&dat" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F9779821%2Flatest%2F__%3B!!GF3VTAzAMGBM8A!kALyyVf_OyaVakE6kMvkGVvMlSxbfiDLr7T8x7iBAy_eUdBCOyy3Z4nP_nYSdROwJ02z%24&data=04%7C01%7Csbouzos%40Fullerton.edu%7C441f064b120142b61a0808d9721df84a%7C82c0b871335f4b5c9ed0a4a23565a79b%7C0%7C0%7C637666295301064953%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o9Vt0TcTOb7hwVEM3VW%2FSk%2BT1ricF2m0IO8z87KIeSw%3D&reserved=0" target="_blank" rel="noopener noreferrer">https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to https://hr.fullerton.edu/" href="https://hr.fullerton.edu/" target="_blank" rel="noopener noreferrer">hr.fullerton.edu


Application Deadline: Dec 15, 2022 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/519594/519594-director-of-academic-advising-operations-and-innovation



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