519594 - Director of Academic Advising, Operations and
Academic Advising Center
Salary commensurate with experience and
qualifications (Anticipated hiring range is $7,000 - $9,500 per
Monday - Friday, 8:00 AM - 5:00 PM
Standing on 241 acres at the heart of Southern California, the
university was founded in 1957 and has grown into a population of
over 39,000 students. As Titans, we believe that diverse
perspectives deepen our understanding. We are committed to giving
students the support they need to graduate, while responding to
California’s revolving work force needs. At California State
University, Fullerton we strive for continual improvement of
students, staff, faculty and administrators through orientations,
training programs and professional development opportunities. As
part of the Titan Community, you have access to many campus
facilities and services including but not limited to the Grand
Central Art Center in Santa Ana, Fullerton Arboretum, cultural
events and performances in the Clayes Performing Arts Center, Cal
State Fullerton Athletics sports events, Titan Recreation Center,
and the Employee Wellness Program.
It is an exciting time to join Cal State Fullerton as we are an in
demand comprehensive University that is driven to shape the future
of education and foster a vibrant community of diverse students,
faculty, staff and administrators who uphold values of inclusive
excellence, free speech, and an environment free from
discrimination. We are continuously seeking individuals from a
variety of career disciplines that share in the University's
mission and core values. We warmly welcome you to consider joining
the Titan Community where minds expand and opportunities
About the Position:
We are seeking an exceptional individual to join our Academic
Advising leadership team and be part of a team of Directors as
leaders and mentors of the college-based advising teams. The
Director of Academic Advising will lead two college advising teams
focused on delivering equitable, top-notch advising for all new and
continuing students. The ideal candidate in this role should have a
positive attitude, an active, energetic mind, and a leadership
style that is characterized by highly ethical practices and a
commitment to diversity, openness, flexibility, integrity, and
kindness. Our Academic Advising mission is to work in a
collaborative partnership with students, a shared responsibility,
where the advisor and student are equally invested in the
educational process and holistic development of the student.
Reporting to the Assistant Vice President of Academic Advising, the
Director of Academic Advising, Operations and Innovation will be
part of a team of Directors as leaders and mentors of the
college-based advising teams. The team of directors, working
collectively, will implement the vision, goals, and objectives of
Academic Advising at California State University, Fullerton. At Cal
State Fullerton, the Division of Academic Affairs empowers students
to fulfill their academic goals and pursue their personal purpose
and professional aims.
In conjunction with college leadership, the Director of Academic
Advising, Operations and Innovation ensures all students will be
successful in navigating their academic journey, starting at
matriculation through graduation. The Cal State Fullerton academic
advising enterprise is a critical unit in the university's
objective to eliminate inequities in student success outcomes.
Partners with colleagues to influence the strategic implementation
of student success initiatives and enrollment management strategies
of the university.
Staff members of two college-based Advising Teams will report to
the Director of Academic Advising, Operations and Innovation, who
will collaborate with Associate Deans, college Advising Team
members, faculty academic advisors, and other advising/counseling
professionals to identify and implement strategic interventions and
programs so that all students will achieve their goals to succeed
academically and personally. In supervising professional academic
advising staff members in the Advising Teams, the Director of
Academic Advising, Operations and Innovation is responsible for the
development of the professional advising staff. In addition, other
duties as assigned.
In addition to leading two college-based advising teams, this role
will focus on the Operations and Innovation strategic area of the
academic advising practice, which collaborates with university and
college leaders to provide strategic oversight for space planning,
information technology, communications, and special projects.
Supports the academic advising practice campus-wide through the
development, on-going maintenance, efficiency, and innovation of
enterprise operations. Establishes a strategic direction for
communication activities, develops content, and implements
identified strategies to ensure efficient, timely, and accurate
delivery of messaging that supports the university's advising,
retention, and graduation goals.
The Director of Academic Advising, Operations and Innovation (1)
collaborates with IT and participate in the campus community and
committees that utilizes the academic advising technology tools,
(2) identifies and implement project management tools and
strategies to track, plan and execute a variety of initiatives,
priorities, and events, and (3) supervises and manages the
operational strategies of the university's academic advising unit,
continuously identifying opportunities to remove barriers to
student success and to improve comprehensive advising services to
students. Other duties as assigned.
Master’s degree from an accredited college or university in higher
education leadership, college student development or a related
field. A minimum of five years of increasing coordinator and/or
managerial responsibilities, in a higher education environment.
Strong understanding and experience in contributing to complex,
dynamic academic advising and/or student success programs in
Minority Serving Institutions (e.g., HSIs, HBCUs, and AANAPISIs),
and/or in programs to advance the academic success of first-gen
students and underrepresented students. Demonstrate exemplary
professionalism (to include appropriate confidentiality),
commitment to equity and inclusion, lifelong learning, and
self-professional development. Demonstrated ability to work
effectively with a wide range of constituencies in a diverse
community. Excellent written and verbal communication, ability to
communicate to a variety of audiences using multiple channels of
communication, develop and deliver presentations. Ability to lead
and manage multiple projects and prioritize short- and long-term
goals and responsibilities with frequent interruptions.
A background check (including a criminal records check) must be
completed satisfactorily and is required for employment. CSU will
make a conditional offer of employment, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Earned doctorate in a field relevant to this role from an
accredited institution. Knowledge of advising multiple majors,
colleges, and schools. Familiarity with professional, global
industry advising standards and best practices. Proven skill in
evaluating academic records. Knowledge of academic program
administration and career counseling principles. Experience with
data analytics and technology tools as they relate to planning,
data-driven program development and assessment such as Educational
Advisory Board, Tableau, Canvas, and PeopleSoft. Skill in examining
and re-engineering operations and procedures, formulating policy,
and developing and implementing new strategies and procedures.
Ability to make administrative/procedural decisions and judgments.
Ability to maintain confidentiality and spirit of teamwork and
adaptability to change, fostering a cooperative environment.
Ability to select, supervise and train represented and
non-represented staff including, organizing, prioritizing, and
scheduling work assignments and assessing performance. Knowledge of
educational theory and principles and experience in practical
application of advising techniques. Knowledge of research-based
evidence and frameworks about underrepresented students’
trajectories and experiences in higher education.
Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and
Contact Information for Title IX Coordinator
California State University, Fullerton celebrates all forms of
diversity and is deeply committed to fostering an inclusive
environment within which students, staff, administrators and
faculty thrive. Individuals interested in advancing the
University’s strategic diversity goals are strongly encouraged to
apply. Reasonable accommodations will be provided for qualified
applicants with disabilities who self-disclose.
The scope of responsibilities for this position includes the making
or participating in the making of decisions that may have a
material financial benefit on the incumbent. Therefore, you will be
required to file an initial “Conflict of Interest Form 700:
Statement of Economic Interests” within thirty (30) days from date
of hire and on an annual basis; and complete the CSU sponsored
ethics on-line training within thirty (30) days of appointment, and
at least once during each consecutive period of two calendar years
following the appointment.
The person holding this position is considered a limited mandated
reporter under the California Child Abuse and Neglect Reporting act
and is required to comply with the requirement set forth in CSU
Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the
strength of the applicant pool.
If you are applying for a staff position, please note that you are
not eligible to work concurrently in a staff position and an
Academic Student position such as Graduate Assistant, Teaching
Associate, Instructional Student Assistant or a Student Assistant
Regular attendance is considered an essential job function.
Employee/applicant who submits an application for a position may be
required to successfully complete job related performance test(s)
as part of the selection process.
Online application/resume must be received by electronic submission
on the final filing date by 9:00 PM (Pacific Standard
Time)/midnight (Eastern Standard Time). Applicants who fail to
complete all sections of the online application form will be
disqualified from consideration.
California State University, Fullerton is not a sponsoring agency
for staff or management positions (i.e. H1-B Visas).
This position will remain open until filled; but only those
applications received by November 10, 2022 will be assured full
CSU requires faculty, staff, and students who are accessing campus
facilities to be immunized against COVID-19 or declare a medical or
religious exemption from doing so. Any candidates advanced in a
currently open search process should be prepared to comply with
this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b
and questions may be sent to https://hr.fullerton.edu/
href="https://hr.fullerton.edu/" target="_blank" rel="noopener
Dec 15, 2022 (9:00 PM)
Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/519594/519594-director-of-academic-advising-operations-and-innovation