Operations Coordinator-Temporary

Operations Coordinator-Temporary

Position Category: Long Term Temp
FLSA: Non-exempt
FTE: 1.0 (Nov 1st, 2022 to May 31st, 2023)
Location: Thousand Oaks

University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity.

Basic Function:
Under the direction of the Assistant Director of Undergraduate Admission, the Operations Coordinator is responsible for operational and systems coordination and support to the Office of Undergraduate Admission

Representative Duties:

• Coordinates student record database and document imaging system ensuring the accuracy, integrity and completeness of all data maintained and inputted; prepares and maintains a variety of records and reports; provides and generates statistical research, information, and reports via the SLATE CRM system. E
• Represents the Undergraduate Admission office at meetings and campus user groups regarding data management and storing of records.
• Processes and imports Undergraduate student applications, ensuring integrity of all student data provided through student applications,
  transcripts, test scores, financial documents, and other student record information. E
• Collaborates in the technological advancement of Undergraduate Admission including operations efficiencies, automation, and quality control monitoring. E
• Build and import new student information from various inquiry sources. E
• Coordinates the maintenance of student files and storage, movement of files for enrolling students, and arrangement for the proper disposal of obsolete files. E
• Responsible for data migration between admission CRM and campus SIS. E
• Creating and maintaining reports and email communication for admission team. E
• Coordinates email notification and mass mailings for decision distribution. E
• Overall quality control and data integrity of CRM. E
• Provide front office support as needed, such as answering phones and greeting visitors, scheduling a variety of activities including campus tours, counselor appointments, and admission event registration; respond to email correspondence. E
• Participate in various admission-related events, outreach projects and recruitment activities. E
• Reconcile departmental purchases/invoices. E
• Perform related duties as assigned.
  E = Essential Duties

Knowledge Of:

• Database systems (Ellucian Colleague and Technolutions Slate preferred)
• Operation of a variety of office equipment, such as computers and related software, printers, faxes and copy machines
• Modern office practices, procedures and equipment
• Interpersonal and customer service skills using tact, patience and courtesy
• Oral and written communication skills; correct English usage, grammar, spelling, punctuation and vocabulary
• Telephone techniques and etiquette

Ability To:

• Perform data entry with minimal error rate
• Operate a computer terminal to enter data, maintain records and generate reports
• Work with and protect confidential information and exercise judgment with sensitive data
• Provide operational/administrative support services for the office of admission
• Organize and handle multiple tasks simultaneously
• Communicate effectively both orally and in writing
• Learn University mission, goals, and objectives
• Provide fundamental information regarding the University to prospective students
• Work independently with little direction
• Learn, interpret, apply and explain rules, regulations, policies and procedures
• Understand and follow oral and written directions

Minimum Qualifications:
Any combination equivalent to:
A Bachelor’s Degree required and one year of experience within higher education setting or . responsible data entry experience involving system and operational knowledge.

Preferred Qualifications:
Experience in student service and/or admission office and experience working with a database system, CRM, or SIS and document imaging.

Licenses and Other Requirements:
None

Physical Abilities:


Working Environment:
Office environment; constant interruptions

Posting Number: Staff001602022
Number of Vacancies: 1
Desired Start Date: 11/01/2022
Position End Date: 05/31/2023
Open Date: 09/29/2022
Close Date: 10/16/2022
Open Until Filled: No

Application Procedure/Special Instructions:


To apply, visit https://careers.callutheran.edu/postings/9885

California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes.

Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.



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