Center Director (Military Operations)
- Employer
- National University
- Location
- California, United States
- Salary
- Salary Not Specified
- Date posted
- Oct 3, 2022
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Position Summary:
Under strategic guidance, provides leadership and supervision in the operation and management of a University center or associated offsite locations and programs. Leads location level growth, population specific retention efforts, quality of student services, budget control, community engagement and serves as a support liaison to the full time, associate, and adjunct faculty. Maintains comprehensive knowledge of University programs, policies, and procedures and applies this knowledge in training and developing student services support staff, maintaining institutional standards and resolving student concerns. Regularly participates and supports institutional and center level programmatic enhancement activities.
Essential Functions:
- Develops and manages the fiscal budget associated to the campus
or associated offsite programs to ensure institutional objectives
are met. Ensures compliance with university policies, procedures,
practices and philosophies. Adheres to Department of Education and
associated programmatic accreditations.
- Develops and monitors both short- and long-term strategic plans
for the location and associated programs. Develops and implements
population specific retention efforts. Guides and monitors all
aspects of the location’s academics to ensure quality educational
opportunities are provided to students.
- Serves as a liaison between escalated students and proper
University personnel and departments. Provides students with
required resources in coordination with academics.
- Supports student case management and conducts detailed conflict
resolution with students, staff, and faculty on behalf of the
Office of Student Success and the Office of Student Affairs
- Supports assigned holistic student support intervention
campaigns.
- Develops and provides operational reports to appropriate
University executives.
- Engages in regional and programmatic outreach with local
community colleges, other colleges, local governmental agencies,
school districts and businesses as well as civic organizations to
promote strategic partnerships.
- Works collaboratively with college stakeholders in planning and
coordinating the programmatic class scheduling.
- Other duties as assigned.
- Supervises location or programmatic support staff.
- Assists the Associate Vice President in the hiring, training
and mentoring of Center Directors.
Education & Experience
- Bachelor’s degree required; and, five (5) years’ education
management or related experience; or a combination of education and
experience.
- Microsoft Office
- Experience with CRM and/or Student Information Systems
- Ability to act independently in a management role.
- Proven ability to mediate and resolve conflict, demonstrated
interviewing skills, ability to handle multiple tasks in a
demanding environment, higher sense of ethics, action oriented with
proven ability to make decisions.
- Proven interpersonal, oral and written communication
abilities.
- Demonstrated ability to motivate and provide leadership and
training in complex areas.
- Established problem-solving abilities and resource
application.
- Proven analytical abilities and logical thinker.
- Able to professionally represent university in marketing and
public relations activities.
- Acts as a role model. Anticipates and plans for change.
Communicates vision to the team. Ability to lead, direct and/or
influence others to obtain results using a wide degree of
creativity and latitude. Working knowledge in building teams.
- Ability to understand, diagnose and plan for business issues,
processes, structure, outcomes and profitability. Understands the
implications of decision and actions, including a deep
understanding of overall big picture of the business; able to take
an idea from concept to reality.
- Aptitude to drive towards achieving measurable and challenging
goals to support organizational success. Demonstrate the ability to
focus on achieving results consistent with the organization’s
objectives. As a leader, develops goals based on the organization’s
vision, mission and strategic goals and objectives.
- Actively seeks opportunities to influence, build effective
relationships and gain alignment with peers, functional partners
and/or external partners to accomplish business objectives.
- Deal with problems involving several concrete variables in
standardized situations; apply common sense understanding to carry
out instructions furnished in written or oral form.
- Advanced use of computers and Microsoft Office Suite
Applications such as Word, Excel, Power Point, Outlook and
Enterprise Resource Planning (ERP) software applications used
within a University setting.
- Work independently and foster a cooperative spirit within a
large and/or small team of diverse cultures and across the
organization at all levels.
- Analytical skills.
- Organizational and follow through.
- Ability to communicate well within an academic
environment.
- Training experience.
- Good administrative skills to facilitate operations.
The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
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