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Financial Aid Officer

Employer
Community College of Rhode Island
Location
Rhode Island, United States
Salary
Salary Not Specified
Posted Date
Oct 3, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid
Employment Type
Full Time
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About CCRI and the Role

Position Title

Financial Aid Officer

Department

Enrollment Services Office - Financial Aid

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Posting Details > Special Instructions to Applicants


To apply for this position:

· Complete CCRI’s online application, and attach a cover letter and resume by the closing date.
· If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.
· Please include the contact information for three (3) references within the application.
· Finalists will be required to provide official college transcripts.
· Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI’s vaccination policy here .

Please contact Human Resources at 401-825-2311 ( TTY : 401-825-2313) if you require assistance with the online application process.

EEO Statement


CCRI is an Equal Opportunity/Affirmative Action employer.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at TitleIXCoordinator@ccri.edu

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Job Summary

This position may be located at any of the 4 CCRI campuses

The Financial Aid Office provides access to higher education by removing financial barriers for students through the availability of federal, state, institutional and private assistance programs. Our mission is to provide excellent service to students and their families while helping them to navigate the application process while remaining in compliance with applicable regulations.

The Financial Aid Officer will assist with the accurate processing of federal and private loan applications in a highly automated environment. The individual will provide student service in person and via phone, email and text to assist with all aspects of the financial aid process. This position requires regular interaction with other Student Affairs and College departments as well as outside agencies.

Duties and Responsibilities

Commitment to CCRI’s Mission :
· Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
· Work collaboratively with others in a diverse and inclusive environment.
· Work collaboratively in a diverse, inclusive and student-centered environment, with students of various learning styles, cultures, identities, and life-experiences.

Dedication to Student Service :
· Provide excellent service to students, their families, outside agency personnel and members of the college community.
· Assist students with the completion of all aspects of the application for financial aid, ensuring completion through the receipt of a financial aid package.
· Respond to student inquiries in person, by phone, email and text message and place outgoing outreach calls to offer assistance with enrollment steps.
· Facilitate in person and online workshops to assist with FAFSA completion, provide financial literacy information and other topics. Represent the Financial Aid Office at internal and external events.

Reporting and Data Management :
· Determine student eligibility for federal, state, and institutional financial aid programs. Post third party and outside scholarship awards.
· Recalculate aid eligibility based on changes in family income, changes in enrollment, withdrawal from the college, etc.
· Originate and process federal loan applications, transmit to the federal COD website and resolve errors and rejects.
· Reconcile disbursed funds on an ongoing basis, ensuring balances match Business Office records.
· Import all federal financial aid data files, effectively monitoring data to ensure accuracy.
· Review verification documents, including tax returns to determine file completion.
· Run ARGOS reports and track student data within Excel spreadsheets.
· Complete reports for outside agencies as needed.
· Read and interpret federal and state financial aid regulations and guidance.

Departmental Support :
· Attend college meetings and other external financial aid conferences and trainings to maintain up-to-date knowledge of the higher education environment.
· Communicate effectively with supervisor and co-workers to ensure successful departmental operations.
· Assist in special projects and other duties as required.

Minimum Requirements

· Bachelor’s degree
· At least one year of experience in the administration of student financial aid services at an institution of higher education.
· At least one year of customer service and/or student service experience.

Competencies and Desired Qualifications

The most suitably qualified candidate will possess the following competencies:
· Strong organizational and analytical skills
· Experienced user of a Student Information System, preferably Banner
· Proficiency with office technology such as Word, Outlook, Excel, etc
· Ability to communicate effectively, verbally and in writing
· Bilingual

Position Details

Position Information

Full-Time/Part-Time

Full-Time

FLSA

Non-Exempt

Pay Grade

PSA 10

Salary Information

Benefits

Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit: https://ccri.edu/hr/benefits/index.html

Collective Bargaining Unit

Reports To

Associate Director of Financial Aid Services

Permanent/Limited position

Permanent

Position End Date

Academic/Calendar Year

Calendar

Work Schedule Information

Standard, 35 hours per week.

Campus Location

All Campuses

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Posting Details

Posting Details

Number of Vacancies

1

Application Open Date

10/01/2022

Application Close Date

10/24/2022

Posting Number

SF00823

Quick Link

https://jobs.ccri.edu/postings/4080

Special Instructions to Applicants

Applications may not be accepted after the closing date.

Some roles will require finalists to provide official college transcripts and proof of COVID -19 vaccination and booster.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY : 401-825-2313.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement

CCRI is an Equal Opportunity / Affirmative Action Employer.

We recognize that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment. We welcome applicants who can contribute to the College’s commitment to excellence created by diversity and inclusivity.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College’s Title IX Coordinator at: TitleIXCoordinator@ccri.edu.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here:
https://www.ccri.edu/campuspolice/pdfs/Annual%20Security%20Report%202019.pd

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have a Bachelor's degree?
    • yes
    • no
  2. Do you have at least one year of experience in the administration of student financial aid services at an institution of higher education?
    • Yes
    • No
  3. Do you have at least one year of customer service and/or student service experience?
    • Yes
    • No
  4. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents

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