Director, Student Engagement and Leadership

Title: Director, Student Engagement and Leadership

Number of Positions: 1

Position #: 100610

Classification: 3

Division: Student Affairs

Type of Appointment: Full-Time

FLSA Status: Exempt

Required Documents Needed to Upload at Time of Application:

· Resume

· Unofficial Transcripts

· Three Professional References (See below)

Reference check requirements:

• Supervisory roles: two (2) current or former supervisors and one (1) current or former direct report
• Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19^th amendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville https://www.visitknoxville.com , the Beck Cultural Exchange Center https://www.beckcenter.net , the Knoxville Urban League https://thekaul.org , Knoxville City https://knoxvilletn.gov , Knox County https://knoxcounty.org , My Knox Village http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/ , Knox Pride https://knoxpride.com/equality , Centro Hispano de East TN https://www.centrohispanotn.org , and Knoxville chamber https://www.knoxvillechamber.com

Position Summary: The Director, Student Engagement and Leadership designs, plans, and implements co-curricular and extracurricular learning experiences that foster engagement and connection among students, faculty, and staff which contribute to the college’s mission and strategic plan. The director oversees the daily operations and staff in the Student Engagement and Leadership Office, which includes campus recreation, student activity and leadership, student government, and Skills USA. This position is the budgetary official for all student activity, recreation and sustainable fees collected by Pellissippi State. The director oversees, plans, budgets, develops events, markets programming, and manages co-curricular programming for the student body. In addition, this position coaches, trains, mentors and teaches student leaders and advisors ensuring that Tennessee Board of Regents (TBR) and PSCC policies and procedures are followed. The director also serves as the primary advisor to the Student Government Association and Skills USA.

Essential Functions:

25% Directs, develops, and implements a vision for comprehensive college-wide co-curricular program for student engagement, leadership, recreation, educational initiatives, intramurals, events, activities, and publications, through collaboration with college divisions, academic departments, offices and colleagues. Establishes and assesses measurable student learning outcomes, program goals, and objectives to ensure recognized best practices and standards are upheld.

20% Manages and supervises the operations of the Student Engagement and Leadership Office by developing and analyzing budgets; managing facilities, resources, and equipment; maintaining statistical reports, surveys and other records to assess accomplishments, appropriate student learning outcomes, and departmental needs. Ensures compliance with PSCC and TBR policies and completing staff evaluations, goals, documentation, and reports as needed and required.

20% Advises and mentors the Student Government Association. Guides and oversees the Student Body President who serves as the voice for the students to the administration. Manages process for student nominations for TBR SOAR program. Provides necessary support to the college chapter of the National Society for Leadership and Success.

15% Establishes and develops training regarding leadership, event or fundraising procedures, and general guidelines for student leaders, organization leaders and advisors. Training topics may include student travel, event management, conflict resolution, group dynamics and risk management. Assists students and advisors in the creation and operations of student organizations across the college. Ensures that all college and TBR system policies related to student organizations and student travel are followed.

10% Serves as chapter advisor of SkillsUSA. Supervises promotion of the program and faculty/student recruitment. Manages competition registration and travel planning. Orders and maintains competition supplies and attire.

10% Develops and manages Civic Engagement and Community Service program. Provides systematic plan that includes opportunities for civic engagement including but not limited to: voter registration, education, mobilization, as well as other opportunities for students to engage in the community. Manages student volunteering and community service by providing college volunteering activities, service fairs, promotion of volunteering opportunities, and volunteer hour reporting and tracking.

5% Serves on college committees as assigned, participates in relevant professional organizations, staff development opportunities, and tasks that enhance the college mission.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Key Result Areas:

· Favorable results related to departmental objectives on student surveys such as the CCSSEE, SENSE, etc.

· Establishing and assessing learning outcomes for extra and co-curricular programming.

· Growth in student organizations, including engagement and offerings, across the college.

· Effective advising and mentorship of student leadership organizations.

· Being present at sponsored activities and being available to students.

· Establishing and maintaining collaborative relationships with stakeholders across the institution.

· Effective management of departmental resources.

· Upholding institutional standards for student behavioral expectations through informal and formal means.

· Annual reporting as required by the institution and system offices.

Job Requirements:

· Master’s degree in Student Personnel Administration, higher education administration, organizational management, or recreation. Demonstrated experience in supervision/management and engaging with diverse groups of college students.

· A minimum of five (5) years of experience in supervision/management and engaging with diverse groups of college students.

Preferred Qualifications:

· Supervision of employees

· Critical thinking to manage budgets and maintain accurate records

· Knowledge of methods to develop and assess programming, organizing, and implementation of student activities and events

· Knowledge of student and leadership development, group dynamics and parliamentary procedures

Part-time work experience is calculated at 50% credit of full-time work experience

Skills and Abilities:

· Ability to design, implement and evaluate student activities, programs and events that promote engagement, connection and retention

· Demonstrate understanding of diverse student life issues and ability to advise student groups

· Ability to establish and maintain effective interpersonal relationships with a diverse faculty, staff, and students

· Exemplary communication skills, leadership, and management skills

· Ability to engage in the college’s mission and values

Complexity & Creativity:

A. Planning, arranging logistics, and facilitating training for our student leadership training for SGA and student club officers and advisors. Designing the training involves the development of leadership philosophy, context, theme, skills to be taught, evaluations, self-assessments, session modules, experiential exercises, logistics (venue, catering, travel, etc.), budget, agenda and all materials for presentation.

B. Planning and implementation of a collaborative event: Serving as point person in designing the program; determining the budget; catering; publicity; event implementation; coordination of all committee members; contract negotiation; logistics; communication with appropriate agencies and college personnel (maintenance and security requests); evaluation and assessment of program.

Responsibility for Accuracy:

Failure to spend money as appropriated by TBR guidelines. All the budgets in Student Engagement and Leadership are fees that are collected by students. Student Activity Fee $4, Recreation Fee $15 (depending on status). Non-compliance with Federal, TBR and PSCC policies and regulations could result in legal action, federal and state funding loss, and costly negative public image for the College.

Mistakes could involve errors in judgment relating to the fact-finding and application of preponderance of evidence standard in the disciplinary process, which may impact student’s ability to continue their education at the college. Failure to follow judicial standards and best practices could result in the determination of the college’s non-compliance with Federal, TBR and PSCC policies and regulations which could thereby result in legal action, federal and state funding loss, and negative public image for the College. Mistakes of this nature are likely to be caught by the supervisor through a review process of conduct cases.

Financial Impact:

This position is responsible for the administration of the student activity fee, student recreation fee. It is imperative that these fees are spent within TBR policies and guidelines.

TBR requires that an annual report be submitted to the system office. This report is to outline, document, and justify the use of fee monies spent through campus activities. Considering the reporting regulations and oversight, the incumbent must ensure that funds are used appropriately in a way that is justifiable, enhances the student experience, and is aligned with the college’s mission.

Budgetary:

Examining budget estimates for completeness, accuracy, and conformance with procedures and regulations. Management of a $95,000 Student Activities budget and decisions regarding appropriateness of using student fee monies for event production and office operations; including COSA activities on all campuses. This employee is also listed as the budgetary official for the Student Recreation Center (roughly $300,000) However, with the Student Recreation Fee, the manager makes a recommendation; there is a committee made up of students, faculty and staff who make recommendations with final approval being with the President of the College. SLR staff submit requisitions, employee approves, along with the Dean of Students. When problems arise, it falls to this employee to rectify the situation.

Judgement & Decisions:

Judgments and decisions are made daily that impact both full-time, part-time, and volunteers with Student Engagement and Leadership dealing with the operation of the office. There are occasions when the director should refer to the supervisor, Dean of Students, when a decision could have a bigger impact outside our office; there are very few but some instances that require additional approval from the Executive Director of the Foundation or the Vice President of Business Services with regards to fundraising for student clubs. However, the majority of decisions are made by the Director.

Personal Contacts:

Dean of Students, Vice President of Student Affairs, Academic Deans, Campus Deans, Students, Business Office, Facilities, Helpdesk, Media Services, New Student Orientation, Academic Support Center, Admissions, Cafeteria, Bookstore, Computer Services, and ERC Coordinators, Campus Security, Foundations Office, Student Affairs, Financial Aid, Enrollment, counterpart at other colleges, prospective students and parents, third-party vendors, community solicitors, and national organizations for student leadership and governance (APAC, ASGA and more).

Nature of Contacts:

To negotiate and resolve conflicts or inappropriate behavior with student groups and student lounge areas. Student Stipends, part time employee contracts, student employees, work-study, NSO and Open House to meet new and prospective students; Training: Title VI, Respect in the Workplace, and FERPA as it relates to student communication issues. Sexual harassment and students with disabilities pertaining to student leaders; efficient and thorough event planning, implementation and assessment procedures; advocacy, leadership, services (ID) program, activities, collaborations and daily operations of the office and all its operations. Connecting students with various clubs and resources on campus. Advising club advisors and officers on financial processes. Training student leaders and our club officers and advisors. Working with various agencies and contracts to bring them to campus to perform.

Physical Demands:

Typical office environment with occasional activities outdoors; infrequently lifting, carrying, or moving items up to 40 lbs.; infrequently pushing, twisting or bending at the waist, or reaching overhead; frequently traveling between buildings on campus, to other campuses or conferences; frequently listening to and talking with students, faculty and other staff members either in person or by telephone; remaining stationary at a desk or workstation using a computer display, keyboard, and mouse; occasional evening and weekend work hours.

Hazards:

Risk for injury may be present during the setup or tear down of events.

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900+companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Pay Rate: $60,430 - $75,670.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

If you are interested in this position, click on the link to the left to apply.

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