The primary focus of this position is to provide administrative
and technical support to the undergraduate and graduate programs in
Political Science & Legal Studies (PSLS). This position will
assist the Department Chair in PSLS and will interface with
faculty, students and other University personnel to provide
positive, pro-active programmatic support.
% of time
30% of Time
Provide administrative support to students, faculty and any
other University personnel. Duties may include, but are not limited
to: keeping informed of upcoming deadlines; posting office hours;
ordering desk copies of textbooks and following up with the
bookstore for text book orders; processing facilities work
requests; tracking and ordering office and instruction/teaching and
research supplies; attending all faculty meetings and keeping
minutes for faculty review.
Provide reception desk coverage and front-line support for
students. This includes but is not limited to answering phones,
greeting and tactfully providing information in-person, over the
phone and via email.
25% of Time
Program & Advising Support
Participate in student registration, curriculum & course
planning, orientation, awards, internships, maintaining student
files and records, organizing and maintaining student data, annual
student surveys, and annual student progress reports.
Provide administrative support in managing group advising
sessions each semester, including but not limited to scheduling
sessions, proving materials, tracking/clearing students, and
assigning advisors in Colleague
15% of Time
Manage departmental communication to
students, faculty, and other stakeholders. Review academic program
communication with Department Chair. Create, maintain, modify,
and/or ensure accuracy of content in various academic program
documents, displays, reports, brochures, social media, and/or
Maintain and send messages to the departmental listserv, manage
the departmental social media pages, and update the departmental
advising site via Wordpress.
15% of Time
Work with University partners to plan and host events with both
internal and external stakeholders. Duties include but are not
limited to securing space, ordering catering, advertising, and
providing on-site support.
15% of Time
Other Administrative Support
Provide administrative support in other areas including, but not
limited to, faculty support, office support and budget support.
Hire, train, and assign tasks for work study students and
potentially other personnel. Approve hours in Workday.
Other duties as assigned by manager.
- Bachelors degree. 3-5 years relevant experience working with
undergraduate and graduate programs, preferred.
- Strong computer skills. Microsoft Office experience required
and Ellucian Colleague a plus.
- Demonstrated excellent communication and organizational
- Ability to work independently and in a team-oriented
Ability to take initiative where
and when appropriate, but also understand when consultation with
Manager, and/or colleagues is necessary.
Demonstrated experience working in
a high volume, customer focused environment. Must be able to handle
difficult situations and confidential material with sensitivity and
- On occasion must be available to work evenings and weekends, as
needed, with team members and support both Departmental and College
of Arts and Sciences events including, but not limited to,
Commencement, Convocation, Departmental open houses, Admissions