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Financial Aid Officer

Dartmouth College
New Hampshire, United States
Salary Not Specified
Posted Date
Sep 30, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid
Employment Type
Full Time
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Position Details

Position Information

Posting date


Closing date

Open Until Filled


Position Number


Position Title

Financial Aid Officer

Department this Position Reports to

Financial Aid Office

Hiring Range Minimum

Please inquire

Hiring Range Maximum

Please inquire

SEIU Level

Not an SEIU Position

FLSA Status


Employment Category

Regular Full Time

Scheduled Months per Year


Scheduled Hours per Week



Location of Position

Hanover NH
McNutt Hall
This is primarily an Onsite position with Hybrid schedule considered.

Remote Work Eligibility?


Is this a term position?


If yes, length of term in months.


Is this a grant funded position?


Position Purpose

The Financial Aid Officer works in a professional team environment to provide superior customer service, educational financing information and counseling to students, applicants, and families. Provides technical and administrative expertise for financial aid office processes.


Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities
  • 2 years of experience in student services.
  • Minimum of 1 year of experience in financial aid administration.
  • Excellent interpersonal skills and the ability to work effectively as a team member.
  • Demonstrated technical skills including report creation, the use of databases and software systems.
  • Outstanding time management and organizational skills, attention to detail, and ability to manage competing priorities.
  • Highly organized, collegial and service-oriented.
  • Initiative, ability to think logically, sound judgment, organizational, and planning skills.
  • Experience handling confidential information and data.
  • Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications
  • Experience in financial aid systems and administration.
  • Knowledge of federal and institutional policy regarding and regulations governing financial aid compliance.
  • Fluency in a second language in wide use is strongly preferred.
Department Contact for Cover Letter and Title

Gordon D. Koff, Director of Financial Aid

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID -19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Quick Link

Key Accountabilities


Financial Aid Counseling: Uses specialized knowledge of both Dartmouth and federal financing programs to counsel students in both undergraduate and graduate programs; provides expertise, judgement, and analysis to resolve problems and discrepancies; provides students and their families with general financial aid questions, including those concerning student bills, posting of aid, check-in difficulties, and financial problems related to acclimation to a different culture. Revises financial aid awards for D-Plan pattern changes, outside scholarships, loan declines, etc.; assists in review and final approval of financial aid awards and revisions.

Percentage Of Time



Systems and Reporting: Works with the FAO team through maintenance, testing, utilization, and modification of computer software and hardware in FAO ; researches and organizes data for use in reports and routine projects for the Director of Financial Aid and performs data collection for office reporting needs; designs report format and develops data queries and programs to respond to requests for information; provides technical and administrative expertise for office projects and processes such as application processes, federal funds verification, satisfactory academic progress, and office expense transaction review; runs and evaluates standard reports and processes on a regular basis such as error disbursement reports, check pattern, verification reports, EDE match reports, etc.

Percentage Of Time




Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.


Performs other duties as assigned.
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Talent Acquisition Consultant
    • AbilityJOBS
    • American Library Association
    • CareerBuilder
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Dartmouth College Employment Website
    • Glassdoor
    • Internal Employee Referral
    • HERC
    • Higher Ed Jobs
    • Indeed
    • Inside Higher Ed Jobs
    • LinkedIn
    • National Black MBA Association
    • Recruit Military
    • Prospanica
    • Valley News
    • Other (Please specify below)
    • Handshake
  2. If you answered 'Other' to the above question, please specify here

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

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