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Accommodations Coordinator (10826)

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At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

Learn more about American University by clicking here .


The Exam Accommodations Coordinator is primarily responsible for coordinating and implementing testing accommodations for students with disabilities under the supervision of the Assistant Director, Disability Support and Assistive Technology in the Academic Support and Access Center (ASAC). This position coordinates the logistics of implementing testing accommodations, collaborates with ASAC staff and campus partners to determine procedures and policies, and communicates the same to the students and faculty who use them. The Coordinator provides back-up support with interpretive services, note-taking accommodations, alternative text, and captioning services. The Coordinator is responsible for hiring, training, and scheduling graduate assistants and test proctors, as needed. The position oversees the payment process for proctors and tracks expenditures. The Coordinator collects data and reports on accommodation statistics.

Essential Functions
  1. Administrative: Collaborates with the Assistant Director and second Accommodations Coordinator to determine and communicate policies and procedures. Oversees designated functions within the accommodations office. Primarily responsible for major accommodated testing events at the end of the fall and spring semesters. Responsible for hiring, training, and scheduling test proctors and graduate assistants, as needed. Under direction of the Assistant Director, oversees the payment process for proctors and tracks expenditures. Fully cross-trains with the second Accommodations Coordinator and fills in for that position as needed. Collects data and reports monthly and annually on accommodations statistics. Provides administrative support for ASAC operations, as needed. Responsible for supporting the work of the Assistant Director, as needed.
  2. Outreach and Consultation: Serves as the first point of contact for students and professors regarding the implementation of testing accommodations. Communicates procedures and policies as needed to students and faculty. This position involves considerable communication with faculty regarding testing needs and the implementation of disability-related accommodations. Problem-solves issues with respect to implementing testing accommodations. Works with campus partners to ensure access to all university programs and services.
  3. Other duties as assigned.

Supervisory Responsibility
  • This position reports directly to the Assistant Director, Disability Support and Assistive Technology along with a second Accommodations Coordinator and the Senior Administrative Assistant.
Position Type/Expected Hours of Work
  • Full Time
  • Specialist A
  • Non-Exempt
  • This is a union-eligible position. The union-eligibility of individual position incumbents will be determined based on the incumbent’s employer of record
Required Education and Experience
  • Bachelor’s degree with some professional experience.
  • Experience in a post-secondary setting and familiarity with individuals with disabilities strongly desired.
Additional Eligibility Qualifications
  • Strong communication, organizational, and interpersonal skills required.
  • Ability to problem-solve under pressure.
  • Ability to use and learn software programs used in tracking data and managing student information.
  • Attention to detail.
  • A flexible schedule is preferred for this position. Schedule coordination with the second accommodations coordinator is essential
  • Hiring offers for this position are contingent on successful completion of a background check.
  • To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive.

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American University's unique benefit options .

Union Eligibility

This position is part of a collective bargaining unit represented by SEIU Local 500. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500.

Current American University Employees

If you are a current employee at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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