Manager, Strategic Partnerships Military and Veteran Outreach

Position Summary:
Provide vision, intellectual leadership, coordination, strategic planning and implementation of a system-wide framework and efforts to promote and grow Military and Veteran Affiliated Strategic Partnerships for the National University System. This position will be responsible for developing and executing national initiatives (Army, Air Force, Navy, Marine Corps, Coast Guard, Space Force, National Guard, Reserve, Military Spouses and Dependents, Veterans, and Veteran Spouses and Dependents) and oversee third-party partner strategic relationships within their assigned geographic area of responsibility (including but not limited to Military Installations, Education Services Officers, Veteran Service Organizations, Chambers of Commerce, State and Regional Advisory Councils on Military Education).

Identify needs of Military and Veteran communities, recognizing potential opportunities to grow enrollment with existing and new external partners. This position requires the ability to engage external partners including employers and larger organizations (including but not limited to the Department of Defense, Department of Veterans Affairs, and the Department of Labor) with experience and knowledge in key areas including the following:

• Military and Veterans Benefits
• Tuition Assistance
• Customized Education
• Workforce Development
• Hiring Partnerships
• Diversity, Equity, and Inclusion Training
• Prior Learning Credit/Military Affiliated American Council on Education (ACE) recommended credits

Essential Functions:

• Lead the development and execution of military and veteran affiliated strategic partnerships and channel strategies to drive revenue across multiple segments of the Military and Veteran community.
• Strategic thinker with expectations to engage Senior Leaders/Executives in discussions and decisions related to establishing new partnerships and opportunities.
• Develop relationships with employers and industry leaders to understand and translate industry and professional needs into relevant course offerings and trainings.
• Design and develop a framework and processes; effectively manage strategic partnerships, tracking and measurement mechanisms to grow enrollment.
• Lead the alignment efforts with various departments, faculty, and leadership throughout the university affiliates in order to maximize outreach and partnership enrollment-focused and relationship goals. This is accomplished by working with Academics, Registrar, Enrollment, Career Services, WES Training and Development and other departments that increase understanding, acceptance and support for the WES among all constituents.
• Supervise Outreach Manager and Community Specialist positions.
• Collects, analyzes and creates reports for Senior leadership on outcome metrics.
• Participates in budget planning by providing historical data and projections. Prioritizes requests for enhancements to existing resources.
• Partakes in monthly leadership planning meetings with Senior leadership.
• Adheres to all University policies, procedures and practices.
• Other duties as assigned.

Leadership & Program Management:

• Develop and implement a Service and Territory wide business plan that supports expansion of Military and Veteran enrollment across the Armed Forces in and outside the continental U.S. (based on assigned Service and geographic area of responsibility).
• Provide oversight and fiscal management to ensure sustainable budget models for a variety of programmatic activities, in accordance with National University policies, with a minimum goal of self-sufficiency and a long-term goal of appropriate revenue generation for the institution.
• Manages and supervise field and internal staff. Directs department staff in the areas of staffing and managing programs.
• Collaborates internally and externally academic colleges/departments as well as relevant campus administrative units to develop and grow educational partnerships.
• Co-develop and implement business processes that support and sustain partnership enrollment growth.
• Co-develop and implement onboarding and services designed to support and sustain educational partnership implementation.
• Performs other duties and special projects as assigned.
  

Requirements:
Education & Experience:

• Bachelor’s degree in related field, required.
• 5 plus years relevant industry experience with demonstrated ability to build partnerships within regional market organizations; or equivalent combination of education and experience.

Competencies/Technical/Functional Skills:

• Acts as a role model. Anticipates and plans for changes including communicating vision to the team. Ability to lead, direct and/or influence others to obtain results using a wide degree of creativity and latitude. Working knowledge in building teams.
• Ability to understand, diagnose and plan for business issues, processes, structure, outcomes and profitability. Understands the implications of decision and actions, including a deep understanding of overall big picture of the business; able to take an idea from concept to reality.
• Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission and strategic goals and objectives.
• Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Ability to hire, train, develop, evaluate, lead and direct work and discipline staff, taking corrective action as necessary on a timely basis and in accordance with company policies and Federal, State and local regulations.
• Extensive higher-education institutional knowledge, including advanced understanding of the NUS, its mission, values and structure. Working knowledge of academic culture, specifically regarding issues of greatest public interest, such as online educational programs.
• Ability to be an independent, flexible, creative, critical and strategic thinker with solid judgement, sensitivity and logical reasoning including self-motivated and results oriented.
• Extensive knowledge of military and veteran benefits and higher education issues that impact the Military and Veteran community.
• Superior interpersonal skills with the ability to project professional competence, leadership capability and successfully communicate with a wide range of individual of constituencies in a diverse community making a positive impression in public forums. Ability to interact appropriately with industry leaders, faculty and staff.
• Exceptional community relations skills with the ability to represent the University and help build public understanding of University’s brand and values.
• Demonstrated ability to manage multiple projects simultaneously, excellent organizational skills with attention to details; good follow-up and follow-through. Excellent analytical skills in addition to collecting, organizing and presenting information in a relevant manner.
• Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point and Outlook.
• Foster a cooperative spirit within a large and/or small team of diverse cultures across the organization and all levels while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Travel: Travel up to 60% for employer/partnership cultivating, participating, and representing NUS at events.

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.