Student Engagement Coordinator

Position Summary:

With general guidance, advocate the success of National University (NU) students and alumni through leadership development, community engagement and co-curricular participation that leads to a holistic student experience. Provide direct support and oversight student organizations, student mentoring program, student-to-alumni journey, and high impact programs (Scholars). Promote the Center for Student Engagement and Activities and alumni relations through direct student and alumni interaction. Design, develop and manage engagement opportunities and co-curricular development. Manage the mentoring network and provide analysis and recommendations. Facilitate the development of assessing student learning outcomes and aligning them with established standards and best practices. Position facilitates coordination with multiple departments and leaders to execute initiatives.

Essential Functions:

• Delivers a comprehensive range of student co-curricular activities comprising of educational, recreational, social and cultural programs, designed for transfer students, first generation students and underrepresented learners.
• Creates content and administers online learning environments for clubs, co-curricular activities and the Scholars Program, including creating syllabi, assessments, rubrics, managing calendars and creating video tutorials and learning aids.
• Champions student content through the CSEA Student Blog and communications.
• Collaborates with the Director in administering and promoting engagement opportunities throughout the University to advance the non-profit model of student support including co-curricular programs and scholarships within the community.
• Partners with club advisors for student organizations in areas such as marketing, fundraising, web development, and interdepartmental collaboration.
• Teams-up with other faculty and staff units to create and promote interdepartmental and interdisciplinary opportunities for co-curricular engagement and skill building.
• Researches and implements best and high-impact practices to foster student success outcomes by using the query methodology and analyzing data as well as documenting the success of the program.
• Leads student organizers in ensuring compliance and excellence in areas such as social media, marketing, budgeting and fundraising.
• Advises students through the application and enrollment processes of co-curricular and honors programming, including direct student services and scalable resources such as FAQs and tutorials.
• Provides direct mentoring to student leaders regarding leadership development, LMS platform administration, social media, marketing materials, finance, ePortfolios and web development.
• Creates and facilitates ongoing events such as club meetings, student workshops and fundraisers and leadership development events.
• Collaborates with internal and external vendors on travel, hotel reservations, conference registration, party rentals, space reservation, regalia, apparel and specialty printing.
• Supports NU Mentoring Network administration, including acting as department liaison between all stakeholders and software and analytic support.
• Supports Alumni events and activities, including meetings, networking events, and social gatherings, both in-person and online.
• Understands and will support multiple software databases for record keeping, analytics, and student and alumni support.
• Committed to a culture of diversity, equity, and inclusion and will be able to support these initiatives to increase co-curricular offerings and support student success.
• Other duties as assigned.

Supervisory Responsibilities: Hire, train and supervise Federal Work Study employees.

Requirements:

Education & Experience:

• Bachelor’s degree in related field, required; Master’s degree preferred
• Minimum one (1) year working with students and faculty within a co-curricular role and time-sensitive processes; or, equivalent combination of education and experience.

Competencies/Technical/Functional Skills:

• Ability to participate as an active team member of the Business Unit, Department and University to work toward a common goal. Contributes fully to the team effort and plays an integral part in the operational success of the team without necessarily taking the lead.
• Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
• Working knowledge, principles and practices of office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues. Experience in applying strength-based approach to students.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple projects, deadlines and frequently changing priorities.
• Demonstrated ability to learn and apply policies and procedures, preferably in a higher education setting.
• Proficient in Microsoft Office Suite, to include: Word, Excel, Outlook and PowerPoint and working with Enterprise Resource Planning (ERP) software applications.
• Ability to multi-task, problem-solve, flexible, meet deadlines, adapt to ever changing environment.
• Ability to prioritize and manage multiple priorities in a very fast-paced environment.
• Demonstrated oral and written communication skills.
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives.
• Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
• Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.