Community Health Worker Liaison

Community Health Worker Liaison

Req No: 2022-14435
Category: Healthcare
Type: Full-Time Contract
Salary: $22.00 per hour
Close Date:

Overview
This position is open until filled with an initial application review to take place after September 28, 2022.

Under the direction of the Community Health Worker Liaison Manager, the Community Health Worker Liaisons (CHWLs) will help build up CHW capacity to ensure every community has access to accurate health information to reduce the spread of disease and increase the overall health of all San Diegans. This training program will provide education, communication, technical assistance, resources and outreach to local San Diego County communities. A Community Health Worker is a trusted member of, and/or has an unusually close understanding of the community being served. This trusted relationship enables the CHW to serve as a liaison/link/intermediary between health services and the community, facilitating community access to information and resources and improving the quality of service delivery. Utilizing CHWs is a part of the County's effort to ensure every community has access to accurate health information to reduce the spread of disease and increase the overall health of all San Diegans.

CHWLs will provide COSD-CHW Training Program to approximately 150 Community Health Workers annually. CHWLs will also provide technical assistance and support through 5 Continuing Education Seminars annually for CHWs. Lastly, CHWLs will help organize and facilitate a CHW Community Coalition meeting 12 times annually.

Position will require some community-based work and potential risk for exposure to COVID-19. Personal Protective Equipment (PPE) will be provided by the project.


Responsibilities
The Community Health Worker Liaisons are responsible for but not limited to:



Program Implementation (20%)

• Build trust and rapport with Training Program participants, CHWs, community members, colleagues and other professionals representing community-based organizations and Federally Qualified Health Centers.
• Identify and share culturally competent COVID-19 resources for individuals, organizations and communities disproportionately impacted by COVID-19
• Engage, educate, coach, and lead Training Program participants in one-on-one interactions, group settings, or as needed.
• Remain informed and up to date with all new and revised federal, State, County and local legislation, laws, rules, regulations, policies, and procedures regarding COVID-19.
• Build and maintain professional networks and collaborate with appropriate community partners.
• Collaborate with County staff and County-employed CHWLs to implement any improvement needed.
• Provide support for the CHW Community Coalition to engage in discussions regarding the Training Program and future community engagement opportunities.
• Promote health equity and undertake efforts to reduce health disparities through engagement with community members, professional colleagues, and community partners.
• Assist in conducting evaluation activities and preparing written reports as assigned

Training Programs (20%)

• Help conduct County of San Diego approved CHW Training curriculum no less than five times annually either in-person and/or virtually
• Assist team with training implementation to include:
  • Recommend training dates & times to accommodate CHW schedules and needs. Training schedule shall be approved in writing by County of San Diego COR prior to implementation
  • Serve as trainer / facilitator where needed
  • Print handouts, informational packets, and other materials for events
  • Organize and transport supplies and materials
  • Field registration inquiries
  • Help with onsite event management, event set-up, and clean-up
  • Relay post-event feedback to team members for event improvement purposes
  • Identify training program graduates, County CHWLs, Contractor’s CHWLs, and CHW curriculum consultants from RFQ 11192 (San Diego County Promotores Coalition) to assist with future training program implementation and course instruction.
  • Distribute satisfaction surveys for event participants

Continuing Education Seminars (15%)

Assist with conducting Continuing Education (CE) Seminars in-person and/or virtually, in collaboration with the County of San Diego

Help with recommending seminar topics focused on but not limited to, COVID-19 information, community resources, evidence-based communication practices, and management of underlying health conditions that increase the risk for COVID-19.

Assist Co-PI and CHWL Manager with editing CE presentations to include Spanish translations when needed

Help with identifying CE special guests and speakers

Community Coalition Sessions (15%)

• Help organize, coordinate and facilitate a CHW Community Coalition by expanding upon existing CHW coalitions, relationships and partnerships with groups addressing COVID-19 and providing other social, economic, and recovery resources.
• Help develop and disseminate agendas; and track and disseminate minutes to attendees.
• Track attendance

Training and Development (10%)

• Keep informed and updated on COVID-19 information and developments
• Attend workshops and trainings as assigned
• Provide input and feedback to improve processes, materials and resource needs, as appropriate

Other Duties and Responsibilities as Assigned (20%)

• Perform other duties as assigned

Qualifications

• Bilingual (Spanish/English)- ability to read and write English and Spanish at level appropriate to the position to support maintaining accurate records and reading medical terminology
• Effective overall communication skills
• Detail-oriented with good organizational skills
• Ability to follow established protocols
• Familiarity with iPhone or smartphone and iPad or tablet
• Able to enter data into Microsoft Excel or other software
• Valid driver’s license and access to own transportation (mileage reimbursed) provide proof of automobile insurance and access to Motor Vehicle Record (DMV Pull program)
• Able to work evenings and weekends, as assigned
• Ability to maintain harmonious relations and interact effectively, professionally, and diplomatically with faculty, colleagues, to carry out assignments independently without detailed instructions and within established deadlines
• Ability to demonstrate a high level of cultural humility
  

Minimum Required Qualifications

• High School Diploma, GED, or equivalent
• Experience with service community
• Bilingual in English/Spanish

Preferred

• Associates or bachelor’s degree
• Previous work as Community Health Worker or Promotor(a)
• Personal experience in health education
• Understanding of public health and infectious disease
• Knowledge of San Diego County systems, organizations, programs, and resources

ADDITIONAL APPLICANT INFORMATION:

• The COVID-19 vaccine is required by the CSU for all SDSU Research Foundation employees as a condition of employment. Should you be offered a position, you will be required to provide proof of vaccination status. Individuals who obtain an approved medical or religious exemption on file will be required to complete regular COVID-19 testing
• A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation
• San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer

To apply, visit https://careers-sdsurf.icims.com/jobs/14435/community-health-worker-liaison/job?in_iframe=1




jeid-3cf16b2e82158041a267ca37a8cffae9