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Client Solutions Engineer III

Employer
Dartmouth College
Location
New Hampshire, United States
Salary
Salary Not Specified
Posted Date
Sep 29, 2022

View more

Position Type
Faculty Positions, Science, Technology & Mathematics, Engineering, Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Type
Full Time
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Position Details

Position Information

Posting date

09/28/2022

Closing date

Open Until Filled

Yes

Position Number

1128183

Position Title

Client Solutions Engineer III

Department this Position Reports to

Client Solutions (631)

Hiring Range Minimum

$90,800

Hiring Range Maximum

$113,600

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

M-F, 8A-5p

Location of Position

Hanover, NH 03755
4 Currier, Suite 201
Hybrid Onsite-
  • This position offers a hybrid opportunity to work both remotely and onsite and therefore requires that the incumbent reside within a commutable distance to Hanover, NH.
Remote Work Eligibility?

Remote eligible

Is this a term position?

No

If yes, length of term in months.

NA

Is this a grant funded position?

No

Position Purpose

The Engineer III is responsible for the technical architecture and design of proprietary software and distributed solutions for ITC .
The Client Solutions Engineer III leads administration, development, and integration of enterprise solutions that support current and future institutional technology operations and initiatives. The Engineer III is a leader with a great deal of experience in architecting, designing, and developing software and distributed solutions.

Description

Required Qualifications - Education and Yrs Exp

Bachelor's degree

Required Qualifications - Skills, Knowledge and Abilities
  • 5-7 plus years relevant work experience or the equivalent combination of education and experience.
  • Experience with two or more of the following programming languages: Golang, Javascript, Python, Rust, PHP, C/C++/C#, SQL, Lua, Dart, Swift, Java.
  • Experience scoping, designing, and developing a software project
  • Experience resolving complex problems (Front-end, Back-end, Platform)
  • Experience leading multi-developer projects
  • Experience integrating distributed systems including networking.
  • Experience in containerization/virtualization
  • Experience with automation used to deploy and maintain complex systems.
  • Experience developing REST APIs.
  • Ability to identify client need and put it in the broader context of the Dartmouth ecosystem.
  • Experience in designing and developing unique and/or custom technology solutions.
  • Experience configuring and managing account and access control.
  • Demonstrated expertise in performing root cause analysis on distributed systems.
  • Demonstrated effective verbal and written communication skills.
  • Experience leading client relationships and consulting in the design and development of solutions.
  • Experience using project management methodologies related to software development.
  • Experience leading projects with Agile methodologies.
  • Demonstrated ability to collaborate on teams and lead team initiatives.
  • Experience mentoring and teaching others.
  • Demonstrated ability to learn solutions and programming languages.
  • Demonstrated ability to guide and advise on best practice and innovative technology solutions.
Preferred Qualifications
  • Experience in automation, orchestration, or containerization.
  • Experience leading teams using Agile methodologies.
  • Post-secondary degree in Computer Science or related field.
  • Experience in configuring SSO and SAML .
Department Contact for Cover Letter and Title

Jacquelin Carty, Asst Director, Client Solutions Engineering

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID -19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Quick Link

https://searchjobs.dartmouth.edu/postings/64638

Key Accountabilities

Description

Solution and Software Engineering
  • Architects, designs, and develops software and distributed solutions.
  • Architects integration and automation for enterprise solutions.
  • Orchestrates the delivery of client solutions.
  • Provides leadership in one of the following areas of expertise: software architecture, software development, automation, orchestration, or solution management.
  • Leads the pursuit of innovative and creative technology solutions for Dartmouth.
Percentage Of Time

50%

Description

Project Management and Consulting
  • Build relationships and consults with client departments to design and deliver technology solutions aligned to departmental business objectives.
  • Leads projects at an institutional level.
  • Collaborates with internal and external teams to share information, build relationships, and accomplish shared goals.
Percentage Of Time

25%

Description

Solution Management
  • Manages enterprise solutions including reviewing of and advising on new features and upgrades.
  • Develops and designs access control for enterprise solutions.
  • Leads response team for Tier 3 support issues.
  • Troubleshoots containerization/virtualization platforms.
  • Structures and contextualizes knowledge materials for enterprise solutions.
  • Leads knowledge management process improvement.
  • Leads campus governance and communications regarding enterprise solutions.
Percentage Of Time

10%

Description

Training and Development
  • Trains and mentors colleagues in areas of expertise.
  • Proactively identifies and pursues training to develop subject matter expertise.
  • Provides direction for Client Solutions Engineering in areas of expertise.
Percentage Of Time

10%

Description

Other duties as assigned

Percentage Of Time

5%

-

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

--

Performs other duties as assigned.
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Talent Acquisition Consultant
    • AbilityJOBS
    • American Library Association
    • CareerBuilder
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Dartmouth College Employment Website
    • Glassdoor
    • Internal Employee Referral
    • HERC
    • Higher Ed Jobs
    • Indeed
    • Inside Higher Ed Jobs
    • LinkedIn
    • National Black MBA Association
    • Recruit Military
    • Prospanica
    • Valley News
    • Other (Please specify below)
    • Handshake
  2. If you answered 'Other' to the above question, please specify here

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Curriculum Vitae
  2. Additional Document #1


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