Senior Administrative Asst. Health Svcs. (Part Time)
The Senior Administrative Assistant for Health Services is
responsible for greeting, assisting, and directing patients as they
arrive in Student Health Services; to deliver effective customer
service to individuals that contact Health Services and to provide
administrative support to the Health Services office and
Essential Job Functions of Position
The employee must maintain a high standard of confidentiality
vis-a-vis patient health information.
• Greet, assist, and direct patients as they arrive to determine
patient needs and direct them for assistance. Scan ID cards to
verify eligibility for services.
• Distribute and collect forms to obtain current patient
demographic information and consent for treatment; review completed
forms to verify that they have been fully and legibly completed.
Follow up with patients as needed to ensure information is complete
and clear. Analyze information on completed forms and follow up
with patients to preliminarily determine patient needs and initiate
appropriate action to facilitate patient flow.
• Create, update, and maintain patient charts adding appropriate
forms and dating new entries or visits to ensure information is
current and accurate. File patient charts as appropriate to
activity (waiting for lab results, referral, patient files,
• Respond to phone calls from patients and health agencies,
obtaining information specific to callers’ needs to initiate
• Review and assess requests for copies of medical records. Review
requests with staff for verification and approval, copy, and
forward records as requested.
• Compile and organize materials and collect fees to assist in
coordinating Washburn University and Washburn Institute of
Technology vaccination clinics.
• Ensure that prescriptions are promptly refilled. Log refill
requests and forward them to providers along with patient charts.
Notify patients when refills are ready. Forward completed forms to
pharmacies and other health care entities for authorization. Assist
staff and patients in patient assistance programs.
• Assist Health Services staff in arranging discharge
transportation needs of patients as appropriate.
• Assist students with COVID -19 care questions.
Provide administrative office support and associated duties.
• Open and close the office as needed.
• Answer the telephone, record, and relay messages and information
to the correct recipient to facilitate communication between
patients and staff. Draft and prepare letters, compile data and
information, format, and type reports, as requested by staff.
Develop and revise forms as needed to collect information that will
allow timely appropriate services are rendered to patients.
• Assist with the use and maintenance of office equipment and
assist with equipment used as needed. Collect and distribute
department mail, track shipment, and receipt of packages and follow
up as necessary to ensure proper delivery.
• Identify and reserve meeting space, compile data and information,
copy and assemble handouts, notify/invite participants of meetings,
and perform other tasks to assist staff with planning, organizing,
and scheduling meetings and events.
• Process receipts for services, accept payment for services
received and issue receipts.
• Purge patient files every semester to remove those who have
graduated or left the University. Annually purge and destroy
patient files more than ten years old.
Perform additional job-related duties as assigned or as
Non-Essential Job Functions of Position
• Transport specimens to KDHE if available and appropriate.
Maintain electronic patient care calendars for Student Health
Education and Experience
High school diploma, GED or equivalent. Prior experience
Knowledge, Skills & Abilities
Experience handling money. Proven ability to maintain
confidentiality and work independently. Proficiency in multitasking
and with Microsoft Office and Excel.
Preferred: Working knowledge of medical terms.
Education and certification in Basic Cardiac Life Support.
Work experience in health care in a university or school
Medical Terminology Certificate or successful completion of
coursework in Medical Terminology. Bookkeeping/accounting
Licenses, Certifications & Registrations
Additional Requirements (e.g. Physical Demands)
Campus Security Authority
Special Instructions to Applicant
$12.04 per hour with a potential for a higher rate commensurate
with experience and qualifications
Other - Part-time
Eligible for part-time benefits
Average Hours per Week
Months per Year
Washburn is dedicated to providing a student-centered and teaching
focused academic environment and a curriculum that engages the
diversity of human experience across the globe. We seek candidates
who are committed to Washburn’s efforts to create a climate that
fosters the growth and development of a diverse student body, and
we encourage applications from members of groups that have been
historically underrepresented in higher education. Application
materials should clearly articulate how the candidate will
contribute to the University’s commitment to diversity and
inclusion through their teaching, research, and/or service.
Washburn University is an EOE . Washburn University provides equal
access to and opportunity in its programs, facilities, and
employment without regard to race, color, religion, age, national
origin, ancestry, disability, sex, sexual orientation, gender
identity, genetic information, veteran status, or marital or
Posting Detail Information
Background Check Required?
Driving History Checked?
Drug Screen Required?
Anticipated Start Date
Position End Date (if temporary)
For earliest consideration apply by
Posting Close Date
Open Until Filled?
Quick Link for Direct Access to Posting
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- * Do you have a high school diploma, GED or equivalent?
- * Do you have experience working with Microsoft Office Excel?
- * Do you have experience working as an administrative assistant
in the healthcare setting (doctor's office, hospital, etc.)?
(Open Ended Question)
- * Are you currently certified in CPR/AED training?
- Cover Letter
- Letter of Recommendation
- Curriculum Vitae