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Resources and Operations Manager

San Jose State University
California, United States
Salary Not Specified
Posted Date
Sep 28, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Other Business & Administrative Affairs, Financial Affairs, Human Resources Administration
Employment Type
Full Time
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Job Summary

Under the general direction of the Chief of Police, the Resources and Operations Manager works independently to assist in the development and administration of fiscal services and compliance in financial and personnel issues for the department. This position oversees, gathers, and analyzes all data related to the department and presents these data to the Chief enabling decisions that not only affect the department, but the university as well. This position works closely with the Chief and Division Commanders to achieve specific outcomes. The position has broadly delegated authority for administrative functions, implementing guidelines, and procedures for budget preparation, and for collaboratively working with members of the University Personnel department. The responsibilities include the day-to-day management of the staff personnel functions for the department.

Key Responsibilities
  • Oversees staff hiring activities, ensuring compliance with University Personnel policies and procedures
  • In consultation with University Personnel, manages all matters pertaining to personnel - recruitment, classification/compensation, position descriptions, performance evaluations, contract interpretations, grievances, discipline for non-sworn personnel, professional growth, off boarding and other personnel issues as designated by the Chief.
  • Oversees budget, personnel and payroll and billing activities.
  • Ensures compliance, interpretation with university policies and procedures this position oversees department onboarding/off boarding and provides guidance to search committees on processes and practices
  • Creates/updates the employee manual and manages departures
  • Provides leadership and direction to staff for the timely completion of Budget, Personnel and Payroll and Billing processes
  • Oversees all financial activity for the UPD to ensure compliance with established policies and guidelines on all funds and accounts (Operating Fund, Foundation accounts, trust funds, grant funds)
  • Produces standard and ad-hoc monthly budget reports with appropriate recommendations to facilitate management decision-making
  • Initiates, approves, and monitors expense adjustments
  • Creates and prepares annual budgetary forecasts and business plans for all units
  • Initiates and monitors purchasing and payment transactions, interdepartmental expense transfers and expense journals for all units within the UPD and resolves discrepancies
  • Participates in and performs operational and fiscal analysis related to financial tracking of budgets, funding, and projects
  • Interfaces with the University Budget Office to provide statistics and data to assist in fiscal and other ad hoc analysis
Knowledge, Skills & Abilities
  • Thorough knowledge in University Personnel functions and procedures
  • Ability to exercise initiative, flexibility, good judgment and discretion
  • Ability to work well independently and as part of a team
  • Ability to respond to difficult inquiries or complaints from regulatory agencies or members of the university community
  • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
  • Strong analytical, problem solving and writing skills with experience using word processing, spreadsheet, database management, layout and editing programs with ability and desire to learn new programs
  • Excellent customer service and public relation skills
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Advanced knowledge of the principles, problems, and methods of public and business administration and fiscal management
  • Ability to effectively present ideas and concepts in written or presentation format.
  • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations
  • Ability to train others on new skills and procedures and provide work lead direction
  • Ability to anticipate problems and address them proactively
  • Skilled in maintaining project budgets, schedules, and status reports
  • Excellent oral and written communication skills, organizational skills
  • Ability to handle multiple-work priorities, organize and plan work and projects
  • Ability to carry out a variety of complex assignments without detailed instructions
  • Ability to adapt effectively in a fast-paced evolving environment
  • Strong attention to detail and accuracy
  • Excellent team work skills and ability to give/take feedback
Required Qualifications
  • Bachelor’s Degree in business, accounting or other related area
  • Five years of progressively responsible fiscal administration responsibilities including budget development, budget monitoring, developing fiscal policies and procedures; budget forecasting; compliance; and training
  • Experience in overseeing human resources administration functions
  • Supervision experience
Preferred Qualifications
  • Master’s Degree in related area
  • University experience
  • Collective bargaining environment experience
  • PeopleSoft experience


Classification: Administrator II
Hiring Range: Commensurate with experience

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: September 28, 2022 through October 16, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: September 28, 2022 (9:00 AM) Pacific Daylight Time
Applications close:

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