Business Process Implementation Specialist

Business Process Implementation Specialist

Position Category: Staff - Full-Time

Summary:
Who are we:

Utah Valley University has the largest student enrollment among public universities in the state, approximately 41,000 students, and is one of a growing number of institutions in the nation offering an integrated dual-mission model that combines the rigor and richness of a first-rate teaching university with the openness and vocational programs of a community college.

Our mission is to lead UVU's digital transformation by providing reliable, state-of-the-art solutions for our teaching, learning and work environments that are intuitive, transparent, and delightful to use. The Business Process Improvement team leads out in optimizing business processes across the university as well as coaching process owners and change leaders on continuous improvement. Bring your passion for leading change and transforming the student and employee experience at UVU.
What you'll be doing:

• Apply knowledge and expertise to effectively manage implementation of process improvements, conduct organizational change management, and monitor and evaluate results.
• Work closely with departments and individuals across the University and within the Digital Transformation (Dx) division, the successful applicant will plan and lead project implementation, lead organizational change management to increase adoption, and work with process owners and stakeholders to monitor and sustain improvements made.

UVU offers an excellent benefits package that includes a generous leave policy, 13 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents, and substantial employer contribution to a retirement plan.

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Required Qualifications:
Graduation from an accredited institution with a bachelor’s degree in a related field plus one year of related experience OR a combination of relevant experience and education totaling five years.

Knowledge, Skills and Abilities:
Knowledge:

• Training in Lean or Six-Sigma methodology, change management, and/or ability to be trained in business process analysis theory and practice.
• Process mapping experience and ability to lead teams through documenting processes and sustaining process changes.
• Understanding of how software and hardware, systems, and programs can work together to create a working business solution.
• Experience with core software applications, including Teams, MS Excel, MS Word, MS Powerpoint and their equivalents.
• Proven experience with business analysis of processes, workflows, and standards.

Skills:

• Coaching and mentoring others on following business process improvement methods.
• Strong customer service and excellent interpersonal skills.
• Demonstrated project management and team communications skills.
• Organizational change management skills to help stakeholders, users, and the organization adopt and sustain the proposed changes.

Abilities:

• Ability to lead/guide teams through implementing business process changes.
• Ability to maintain a focus on the vision/organizational objectives for stakeholders around solution(s) being implemented and guide teams to achieve those objectives.
• Ability to be logical, efficient, and highly self-motivated.
• Ability to work in a team-oriented collaborative environment or to work alone to accomplish organizational goals.

Preferred Qualifications:
Bachelor’s degree or equivalency and at least three years related field experience.
Lean Six-Sigma green or yellow belt certification or higher.
CMP (Change Management Practitioner) certification.

Physical Requirements:
Minimal physical demands, but extended sitting, standing, and some walking/mobility are expected.

Benefits Summary:
UVU offers an excellent benefits package that includes a generous leave policy, 13 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents, and substantial employer contribution to a retirement plan.

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FLSA: Non-Exempt

Pay Range: $46,747 - $58,434

Advertisement Number: STA169522
Open Date: 09/13/2022
Review Start Date: 09/20/2022
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant: Please attach your resume when applying.

To apply, visit: https://www.uvu.jobs/postings/30794

Employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.



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