Posted: September 27, 2022
Level: Community College Professional 15, 12-month, tenure track
Hours: Full-time, 35 hours per week
Closing Date: Applications will be accepted until the position is
filled, with materials submitted Tuesday, October 11, 2022.
receiving priority consideration
950 Main St, Hartford, CT 06103
**This position is not remote**
For more information, please click on the college to be directed to
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to
academically rigorous and innovative education and training focused
on student success. The College supports excellence in teaching and
learning, makes data-informed decisions, promotes equity, advances
positive change for the students, communities, and industries it
serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success,
educational leadership, and transformative collaboration with
business and industry, government, educational, and key
stakeholders while advancing diverse opportunities for
Connecticut’s citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively
identifying, naming, and dismantling structural racism, systemic
poverty, and other barriers; establishing equitable and anti-racist
policies and practices; and empowering students, faculty, staff,
and administrators to advance racial, social, and economic justice.
Our core collective responsibility is to continuously assess
practices and policies and transform the world we live in by
Anticipated Start Date:
The Financial Aid Specialist provides operational support to the
Financial Aid Office, with a focus on assisting with the review and
processing of financial aid paperwork and providing information to
a variety of individuals regarding financial aid, payment plans,
and student aid eligibility. The incumbent will assist with the
accurate processing of all financial aid application and student
loan materials within a highly automated environment. The Financial
Aid Specialist provides student service in person and other
communication channels to assist with the financial aid process for
students and families.
Incumbents must possess proven ability to effectively work with a
culturally, linguistically, and ethnically diverse faculty, staff,
and student. They are expected to have excellent oral and written
communication skills along with strong Information technology
literacy skills such as Microsoft Office (Word, Excel, Outlook,
Bachelor’s degree in an appropriately related field together with
one to four years of related experience in financial aid in higher
education or related field; or a combination of education, training
and experience which would lead to the competencies required for
successful performance of the position’s essential duties.
Successful Candidate must have or must possess:
- Demonstrates an ability to relate favorably to students,
parents, and college staff.
- Knowledge of state and federal financial aid rules and
- Strong organization and analytical skills.
- Proficiency with office technology, such as Microsoft Word,
Excel, and PowerPoint.
- The ability to multi-task with complex subject matter in a
- Must possess strong interpersonal, written, oral, and
Applicants who do not meet the minimum qualifications as stated are
encouraged to put in writing precisely how their background and
experience have prepared them for the responsibilities of this
position and by providing appropriate references. Exceptions to the
degree requirements may be made for compelling reasons.
Example of Job Duties:
- Two (2) or more years of financial aid experience, preferably
in a community college setting.
- Expertise in student information systems, preferably
Under the direction of the Campus Supervisor for Financial Aid
Services, the incumbent provides operational support to the
Financial Aid Office through these essential job duties:
- Maintains the front counter for all student-facing, in-person
- Provides excellent service to students, their families, outside
agency personnel, and members of the college community.
- Assists students with the completion of all aspects of the
application for financial aid, ensuring completion through the
receipt of a financial aid package.
- Responds in a timely manner to student inquiries through a
variety of communication techniques. Additionally, makes outgoing
- Facilitates in person and online workshops to assist with FAFSA
- Provides information on financial literacy and other associated
- Counsels and assists prospective and currently enrolled
students and their families on the FAFSA application process and
eligibility for financial aid.
- Provides information on eligibility requirements, application
processes and procedures, status of financial aid application and
award and required additional documentation as needed. Determines
if the student’s inquiry requires further follow-up and directs the
inquiry to the appropriate source for resolution, as
- Prepares or assists in the review of student aid applications,
including verification, c-flags, and rejects. This includes the
review of all documentation needed to complete a student’s file for
- Responsible for the quality assurance and document linking
within the imaging system. • Monitors the academic performance of
student aid recipients in accordance with Satisfactory Academic
- Maintains current and complete knowledge of federal, state, and
institutional financial aid regulations.
- Reviews and processes student loan requests in accordance with
federal law and regulations.
- Maintains an alpha caseload to ensure necessary documents are
received and conflicting information resolved to ensure aid can be
- Runs reports as needed.
- Reads and interprets federal and state financial aid
regulations and guidance. • Adheres to all office policies and
- Interacts favorably with any third-party vendors.
- Works with grant, loan, and reporting functions within all
federal systems, including COD, CPS, and NSLDS, as needed.
- Communicates effectively with supervisor and other office staff
to ensure successful departmental operations.
- Performs other duties and tasks to support the overall success
of the division.
- May involve occasional evening or weekend work
In addition to the accountabilities listed above, the incumbent is
required to carry out the essential duties of: Attendance and
participation at convocation and commencement ceremonies; Service
on assigned committees and task forces; Attendance and
participation at committee, staff, informational and professional
meetings. These may involve attendance at evening or weekend
This posting includes qualifications, experience and skills but is
not limited to the full specifications stated in the job
Anticipated Salary; $55,728 approximate annual plus excellent State
of CT medical insurance, retirement, and related fringe
We offer a comprehensive benefits package to help you stay well,
protect yourself and your family, and plan for a secure future.
Benefits include generous leave policies;
several retirement plans
; and many choices for comprehensive health insurance
You also have access to many additional benefits to save for
retirement, protect your family & more with supplemental
Tuition reimbursement may apply if applicable.
To apply you must submit a cover letter and resume.
Incomplete applications or those submitted after the closing date
will not be considered and links to other sources to view resumes
are not acceptable.
Following the closing date, application materials will be evaluated
by a selection committee. Candidates selected for further
consideration will be limited to those applicants who are best
qualified based on the minimum and preferred qualifications and who
have submitted all the required documents by the closing date and
time listed on the job announcement. Candidates who have been
selected and approved to Interview will be contacted, and finalists
will be recommended for further consideration by the Hiring Manager
for final selection and recommendation for employment. The
selection process may also include practical exercises (i.e.,
teaching demonstration and/or other written, technical,
manipulative, or simulation exercises) to evaluate candidates'
All employment, if offered, is contingent upon proof of citizenship
or employability under the requirement of the Immigration and
Control Act (IRCA) and the successful passing of a background
check. CSCU is committed to providing a safe campus community.
Background investigations include reference checks, a criminal
history record check and, when appropriate, a financial (credit)
report or driving history check.
Continuing Notice of Nondiscrimination
CSCC does not discriminate on the basis of race, color, religious
creed, age, gender, gender identity or expression, national origin,
marital status, ancestry, present or past history of mental
disorder, learning disability or physical disability, veteran
status, sexual orientation, genetic information or criminal record.
The following persons have been designated to handle inquiries
regarding the non-discrimination policies: Nicholas D'Agostino
Manager of Affirmative Action, Diversity, and Inclusion
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F