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Information Technology Consultant

San Jose State University
California, United States
Salary Not Specified
Posted Date
Sep 27, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Job Summary

Reporting to the Director of Resources and Operations, and receiving work lead direction from the Network Analyst for the College, the incumbent coordinates the technical support team for all servers within the College of Science (CoS). Working independently and under limited supervision, this incumbent is tasked with coordinating a team of technicians and providing project oversight, in the installation, analysis, modification, maintenance and security of operating systems and related software and hardware for servers within the College of Science, both physical and virtual. This includes identifying, customizing, optimizing and upgrading operating systems, applications and related hardware to meet ongoing user needs of the College in order to maximize operating efficiency and ensure the availability, integrity, security and reliability of these systems. The incumbent is an active member of the CoS Network and Computer Services (NCS) team and provides technical support to the college computing staff to assure computing services in support of the goals and mission of the college.

Key Responsibilities
  • Participate as a member of the College server team to assure timely and appropriate support of College Linux servers
  • Ensure security of all NCS administered College servers - apply timely patches, anti-virus definitions and monitor logs
  • Develop data and disaster recovery plans for College servers including regular back-ups of server and user data
  • Monitor, administer optimize and maintain OS, hardware and software for both physical and virtual servers
  • Monitor College's Helpdesk tickets to provide timely resolution to assigned issues
  • Provide computing support to College staff and faculty, and students
  • Consult with College members to identify needs and provide recommendations for acquisition and use of resources
  • Coordinate with CoS NCS team to develop compatible systems and standards
Knowledge, Skills & Abilities
  • Ability to install, maintain, support and troubleshoot different type of servers, operating systems, selected software and utilities
  • Knowledge of principles, practices, and techniques used in the installation, maintenance, support, security and troubleshooting of different types of server hardware, operating systems, common applications and utilities
  • Demonstrated knowledge and support of multiple Linux OSs
  • Proven knowledge and support of VM architecture and practices
  • Detailed understanding of cluster computing and HPC principles and practices
  • Ability to use performance monitoring software and interpret results
  • Ability to perform preventative and remedial maintenance for operating and server systems
  • Ability to identify and take appropriate action to prevent operating and service problems and perform regular system preventive maintenance
  • Knowledge of network operating system, network architecture, configuration and protocols
  • Comprehensive knowledge of client/server architecture and technologies
  • Demonstrated organizational abilities to identify workload, set and shift priorities to meet changing needs
  • Ability to identify emerging technology issues and relate them to the needs of the College
  • Ability to establish and maintain cooperative working relationships within a diverse multicultural environment
  • Ability to communicate (orally and in writing) effectively with faculty, staff and students with varying levels of computer knowledge and understanding
Required Qualifications
  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Three (3) years of experience supporting information systems and technology


Classification: Information Technology Consultant - Career
Anticipated Hiring Range: $7,500/month - $7,759/month
CSU Salary Range: $4,678/month - $11,547/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: September 27, 2022 through October 11, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: September 27, 2022 (9:00 AM) Pacific Daylight Time
Applications close:

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