Carnegie Mellon University invites applications for an Associate
Director of Clinical Services position with Counseling and
Psychological Services (CAPS) within the Community Health and
Well-Being Unit of the Division of Student Affairs. This Associate
Director of Clinical Services position is a full-time, 12-month
position reporting directly to the Executive Director for
Counseling and Psychological Services. The Associate Director of
Clinical Services will have the opportunity to lead a
multidisciplinary team of mental health professionals to help build
a community of equity, inclusion, and excellence.
In collaboration with the Executive Director, this position is
responsible for the clinical operation of CAPS. The role of
Associate Director includes setting the strategy as well as
ensuring the optimal functioning of clinical services, updating
clinical policy and procedures, overseeing implementation and
maintenance of software and third-party products used within
clinical services, planning for and overseeing clinical coverage
plan for the center, producing reports regarding clinical services,
and managing clinical functions of the reception area. Areas of
clinical services overseen by this position are Triage, Case
Management and Consultation (TCC), Psychotherapy Services, and
Psychiatric Services. The person in this position works with the
Executive Director and CaPS leadership team in developing and
implementing policy consistent with institutional need and ethical
- Formulates a strategy for clinical services in accordance with
national best practices and divisional and institutional mission
- Provides strategic and operational leadership and oversight of
all clinical services at Counseling and Psychological Services
- Provides administrative supervision of individuals overseeing
various clinical programs within CaPS including Triage, Case
Management and Consultation (TCC), Psychotherapy Services, and
- Oversees CAPS electronic database and record-keeping, and any
needed changes or updates.
- Oversees regular collection of clinical data and preparation of
reports for Executive Director and/or University Leadership.
- Recruits and oversees searches for skilled and professional
staff for clinical services.
- Chairs the CaPS Clinical Services Committee, a standing working
committee used to monitor, assess and address ongoing needs related
to clinical services, as well as coordinate clinical efforts at
- Provides guidance, training, evaluation, and leadership to
direct and indirect reports providing clinical services.
- Builds and strengthens relationships with vendors, partners and
university departments to ensure clinical services are provided in
a timely and efficient manner.
- Maintains active involvement in the Association for the
Coordination of Counseling Center Clinical Services (ACCCCS)
including regular attendance at the annual conference. Maintains
awareness of national standard methodologies in clinical services
for University counseling centers.
- Develops program recommendations and requests to improve
- Responsible for continuous process improvement of clinical
guidelines, policies, and/or procedures in accordance to national
best practices and legal/ethical standards..
- Assists Executive Director and other CaPS leadership in
administrative functions within CaPS.
- Attends University meetings and committees as needed both in
own role, but also in the absence of the Executive Director.
- Serves on the CMU Cares Team.
- Assists in accreditation (APA, IACS) efforts as needed.
- Other job-related duties as assigned.
Flexibility, excellence, and passion are vital qualities within the
Division of Student Affairs Counseling and Psychological Services
team. Inclusion, collaboration and cultural sensitivity are valued
competencies at CMU. Therefore, we are in search of a team member
who is able to effectively interact with a varied population of
internal and external partners at a high level of integrity. We are
looking for someone who shares our values and who will support the
mission of the university through their work.
Knowledge, Skills & Abilities:
- Master’s degree, or higher, in a mental health field (clinical
or counseling psychology, social work, counselor education,
marriage and family therapy or related field). Minimum 5 years
post-degree experience in a clinical mental health setting
including 2 years of administrative, leadership, or equivalent
- Must be licensed as a mental health professional within the
state of Pennsylvania or become licensed upon beginning this
- Experience with policy and procedure design and
- Experience with crisis intervention, risk assessment, and
management of potentially high risk clients.
- Proven effectiveness and strengths working with historically
underrepresented groups, including the use of standard
methodologies and evidence-based research to ensure high quality
care for culturally diverse individuals and groups.
Are you interested in this exciting opportunity?! Apply
CMU’s COVID-19 Vaccination Requirements:
- Knowledge of federal, state and local laws, statues,
regulations, codes, and standards related to the delivery of mental
- Understanding of mental health and wellness issues in the
college student population, including undergraduate, graduate and
- Ability to think critically and creatively about clinical
problems, have a high standard of integrity, and be motivated to
incorporate best practices into CaPS.
- Ability to implement new systems, procedures, and programs and
to evaluate their effectiveness.
- Ability to inspire others, remain calm under duress, and
demonstrate flexibility/adaptiveness in the face of complex
problems and unforeseen challenges.
As a condition of
employment, Carnegie Mellon University requires all staff and
faculty working in the United States to be fully vaccinated,
including a booster when eligible, against COVID-19. Prior to
commencement of employment, new hires in the United States must
provide proof of vaccination or obtain an approved exemption.
(Exemptions may be requested for medical reasons or for religious
or strong moral or ethical conviction.) Those granted an exemption
must comply with all applicable COVID-19 mitigation requirements.
The most up-to-date information on CMU's COVID-19 mitigation
requirements can be found here: Minimum Requirements to Return to Campus
Counseling and Psychological
Staff – Regular
Full Time/Part time
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