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Senior Director of Institutional Effectiveness

Manchester University
North Manchester, Indiana
Posted Date
Sep 28, 2022

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Position Type
Administrative, Academic Affairs, Institutional Research & Planning
Employment Level
Employment Type
Full Time
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Position:  Senior Director of Institutional Effectiveness
Department:  Institutional Effectiveness
Campus:  North Manchester Campus/Variable

Position Overview:  
Reporting to the Vice President for Academic Affairs, the Senior Director of Institutional Effectiveness leads accreditation, assessment, program evaluation, review and planning, and institutional research activities for the University, assisting all areas with outcomes, assessment, and continuous improvement in order to successfully achieve the mission and priorities of the University. The Senior Director oversees and coordinates the operation of the Office of Institutional Effectiveness (OIE). OIE staff facilitate the collection and analysis of institutional data, provide information to support planning and decision making, manage academic assessment, evaluation, review, and planning processes, coordinate accreditation efforts and provide support for grant compliance and institutional strategic planning efforts. The OIE creates a culture of evidence-based decision-making and alignment of evaluation, planning, and budgeting processes. To this end, the Senior Director strengthens connections between strategic planning, program evaluation, assessment, and resource allocation, resulting in capacity building and overall institutional effectiveness. The Senior Director shares expertise in best practices and leads professional development training for faculty and staff on assessment and planning strategies. The Senior Director serves on the Academic Affairs Leadership Council, Undergraduate Assessment Committee, Graduate and Professional Curriculum and Assessment Committee, and other relevant committees as assigned.  

Supervisory Duties:

  • Director of Institutional Research
  • Director of Grants and Sponsored Programs
  • Others as assigned

 Key Collaborators

  • Administrative and Institutional Research Officer

Essential job functions:  

  • Accreditation:  Lead accreditation activities (20 % of time)
  1. Serve as the HLC Accreditation Liaison Officer and lead activities related to HLC accreditation, including HLC change requests and leadership of the University’s Quality Initiative. 
  2. Lead/oversee the writing of the University’s HLC Assurance Argument for each HLC Comprehensive Review as well as interim reports.
  3. Ensure academic compliance.
  4. Provide accreditation support for the University’s various externally accredited programs: Athletic Training, Education, Nursing, Pharmacy, Physical Therapy and Social Work.
  • Assessment: Lead assessment processes of the University to support continual improvement and success in achieving the mission and priorities of the institution (20% of time)
    1. Lead the training, design, planning and implementation of academic program assessment to improve effectiveness and quality of student learning.
    2. Assist in the creation and evaluation of key performance indicators of institution-wide effectiveness and seek solutions to enhance institutional programs and operations.
    3. Coordinate university-wide surveys including development, administration, analysis and the dissemination of results.
    4. Develop and maintain expertise in assessment best practices.
  • Program Evaluation, Review and Planning: (20%) Partner with faculty for academic program evaluation, review and planning to help the University achieve the highest academic quality and maximize student learning.
    1. Create and implement a regular process for program evaluation, sharing with all academic programs data on a regular basis that assists in their, and the institution’s, ability to assess, support and grow program health.
    2. Create and implement a regular process for academic program review and planning, working with faculty across all academic programs to create and implement program plans designed to improve the quality and effectiveness of programs and meeting student learning outcomes.
    3. Facilitate a regular process of program evaluation to assist programs in achieving sustainability or growth.
  • Institutional Research & Data-Informed Decision-Making: Support the Director of IR in the development of a comprehensive, integrated system of data collection, research and reporting that supports strategic, academic and operational planning and decisions (10% of time).
    1. Initiate, develop and implement data solutions to support planning and decision-making.
    2. Assist in KPI development and tracking for Board of Trustee reports.
    3. Integrate data sources, analyses and reporting to develop and maintain a coherent system of institutional knowledge and information.
    4. Collaborate with senior leadership for annual and periodic data requests.
    5. Oversee data analysis and reports for various external and internal requestors.
  • Grants: Support grant activities in order to help faculty successfully procure external funding in support of research efforts (15% of time).
    1. Support the work of the Grants Advocacy Group.
    2. Work with the director of grants and sponsored programs to establish policies and procedures to organize all grant activities and ensure compliance with funder guidelines.
    3. Collaborate with Cabinet to prioritize grant opportunities.
    4. Serve as the point of contact for external contractors related to grants, as needed.
  • Strategic Planning: Work with senior leadership to create operational plans and organizational systems to achieve strategic initiatives and evaluate progress on key goals (10% of time).
    1. Assist University leaders in developing strategic goals, implementation plans and reporting to ensure alignment with the overall mission and priorities of the University.
    2. Collaborate with University leaders to design key performance indicators to track progress and success in achieving the strategic plan and revise strategic initiatives as needed. 
    3. Collaborate with the Chief Financial Officer to assist programs in aligning planning and budgeting to ensure optimal use of resources.
  • Other University Projects: Perform other projects as assigned by the President or Vice President for Academic Affairs (5% of time).
  • Administration:   Hire, train, mentor and supervise staff; prepare and monitor office budget; lead the creation and maintenance of the OIE’s website; other administrative duties as required.

Secondary Job Functions:

  • Serve on University committees as requested
  • Other duties as assigned


  • A commitment to fostering an environment of diversity and inclusion among students, faculty, and staff.
  • Master’s degree in higher education, public administration, management or related field
  • 5-7 years in higher education 
  • Experience with strategic planning, accreditation, budgeting, and the use of data for program evaluation and assessment
  • Demonstrated ability to communicate clearly, effectively, and professionally, with evidence of success in explaining, presenting, and interpreting data
  • Demonstrated success in organizing collaborative teams and leading groups of colleagues 
  • Demonstrated ability to work collaboratively and collegially as a member of cross-unit and multi-purpose teams 
  • 3-5 years of supervisory experience

General information:  Manchester University is an independent, liberal arts university with a campus in North Manchester, Ind., where approximately 1,300 students choose from at least 60 areas of undergraduate study, two master's programs, and 21 NCAA Division III varsity sports. Our second campus in Fort Wayne is home to growing health science programs, including athletic training, nursing, nutrition and nutrigenomics, pharmacy, pharmacogenomics, and physical therapy.

 Manchester has a distinctive commitment to developing respect for ethnic, cultural, and religious pluralism and international consciousness. Manchester University respects the infinite worth of every individual and graduates persons of ability and conviction who draw upon their education and faith to lead principled, productive, and compassionate lives that improve the human condition. As an institution rooted in the tradition of the Church of the Brethren, Manchester University values learning, faith, service, integrity, diversity, and community.

Work schedule:  This is a full-time, non-exempt position.  Forty (40) hours per week (8:00 am-5:00 pm) will be the general rule.   However, depending on the project cycles and workflow demands of the College, additional hours or workday schedule changes may be required occasionally.

To apply: We seek a candidate with a commitment to working effectively with students, faculty, and staff of diverse backgrounds. The review of applications begins immediately and will continue until the position is filled. Apply online via ADP and upload a cover letter and resume with your completed employment application. Questions can be emailed to

Manchester University is an equal opportunity employer.
Applicants who further diversify our faculty and staff are warmly welcome.

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