Project Coordinator - VCU Online and Continuing and Professional Education

Summary

The Project Coordinator (GA Administrative Coordinator) for VCU Online and Continuing and Professional Education serves as a project coordinator for VCU Online. The project coordinator supports the Director of Curriculum Development and the Associate Director of eLearning Initiatives. The coordinator will coordinate activities between multiple VCU Online teams; track development of online academic programs and courses from design, build, and media production; organize special projects; and monitor deadlines. This includes creating tracking sheets, following up on flagged items, and reporting any disruptions in the development process.

This position is predominantly telework, but may require on campus presence for office-wide meetings, as needed and when indicated by leadership. The telework nature of this position is subject to change based on university need and strategic direction.

Typical Duties

• Support the Associate Director of eLearning Initiatives in liaising with academic departments in the development of new programs. Initiate and maintain ongoing conversations regarding the launch of programs, and consolidate, track, and maintain information coming from these meetings.
• Communicate regularly and professionally with the VCU Online directors and staff regarding online academic workflow needs.
• Assist VCU Online staff with questions and needs.
• Enter and update information in Smartsheet including the following: Create/edit/update program sheets; Manage and update sheet templates; Create course tracking sheets for all courses in a given development cycle; and Update existing reports each time a new program is added.
• Review and submit program MOUs for signatures.
• Monitor flagged courses and direct issues to the appropriate person.
• Prepare and present data in a timely manner related to course and program development (completed, currently ongoing, and future expectations).
• Track progress of all programs and regularly consult with Online directors and staff to identify bottlenecks to expedite project completion.
• Serve as the Smartsheet specialist for VCU Online.
• Manage, design, edit, and update Instructional Design and eLearning dashboards.

Minimum Hiring Standards

• Undergraduate degree or equivalent experience.
• Experience in a fast-paced higher education administrative environment.
• Excellent interpersonal, communication (verbal and written) and customer service skills required.
• Must have a pleasant, positive, professional attitude and adhere to confidentiality of records and information and must abide by the VCU Code of Conduct.
• Considerable administrative and/or office experience including data management preferably in a higher education environment.
• Familiarity with project management applications/processes.
• Knowledge of University policies, procedures and organization guidelines required, and ability to interpret and apply those guidelines.
• Demonstrated ability to organize, prioritize, and handle multiple tasks in a diverse, fast-paced environment within deadlines.
• Must be able to work independently and make sound recommendations and decisions to resolve problems and make improvements.
• Excellent computer skills and experience in Microsoft Office and Google Workspace and the ability to work within university required programs and database management tools.
• Experience working in and maintaining spreadsheets (Microsoft Excel, Google Sheets).
• Ability to work in a diverse environment is required.

Preferred Hiring Standards

• PMI project management certification.
• Familiarity with a learning management system, ideally Canvas.
• Experience in using Smartsheet.

Job Specific Physical and Cognitive Requirements

Essential physical functions: Climbing, Walking, Sitting, Repetitive motion, Average to fast paced, Ability to respond to multiple stimuli
Essential cognitive functions: Memory, Reasoning, Analyzing, Hearing, Logic, Reading, Written communication, Verbal communication

Salary Range: $44,000-$50,000

Position Details:

Department: VCU Online and Continuing and Professional Education
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 1
Exemption Status: Non-Exempt